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TechValidate Research on Stem

These pages present data that TechValidate has sourced via direct research with verified customers and users of Stem. TechValidate stands behind the authenticity of all published data. Learn more »



282 Customers Surveyed

2,275 Data Points Collected

38 Published TechFacts

13 Published Charts

1 Published Case Study



Selected Research Highlights


Stem Customer Research

Where do you go for information about energy management?

Utility or retail energy provider
62%
Online research
56%
Energy consultant or engineering firm
45%
Direct outreach to peers
38%
Industry conferences or tradeshows
38%
Trade associations
29%

Stem Case Study

Reliance Steel & Aluminum Co.

Introduction

This case study of Reliance Steel & Aluminum is based on an October 2016 survey of Stem customers by TechValidate, a 3rd-party research service.

“Subscribing to Stem is a no-brainer. It is easy to implement, requires no capital outlay, and operates in the background to deliver effortless savings.”

“I have a more positive attitude towards my utility provider now that I know it is helping to fund sustainable technologies like Stem.”

“Stem has proven to be a reliable source for cost savings that requires little to no human involvement.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Stem:

  • Challenges solved with Stem:
    • Reduced operating expenses
    • Lowered energy bills without disrupting operations
    • Met sustainability goals
  • Factors which led them to choose Stem:
    • Their storage-as-a-service offering that provides immediate payback with no capital outlay
    • Their ease of implementation compared to most energy projects
    • Their superior experience deploying and operating energy storage

Use Case

The key features and functionalities of Stem that the surveyed company uses:

  • Benefits experienced with Stem:
    • Benefited from automated savings on energy bills
    • Lowered demand charges without any extra staff time or disruption to operations
    • Increased revenue or discounts from demand response or smart grid participation
    • Gained real-time visibility into energy consumptions and associated costs
  • How they use Stem’s PowerScope software:
    • View historical, real-time, or predicted energy consumption and costs

Results

The surveyed company achieved the following results with Stem:

  • Describes their experience implementing Stem:
    • Stem is a knowledgeable and valued partner throughout the assessment and implementation process
    • Stem manages everything – from incentive documentation to installation to ongoing operation
    • Stem’s team is responsive and accessible
  • Reduced annual demand charges by 15 – 20% with Stem.

Stem Customer Research

What challenges does Stem help solve?

Lowering energy bills without disrupting operations
82%
Reducing operating expenses
67%
Meeting sustainability goals
49%
Lack of visibility into energy usage and costs
38%
Lack of control over energy spend
23%

Stem Customer Satisfaction Rating

Jerry Pupillo, a Senior Executive at Wet’n’Wild Hawaii, would be very likely to recommend Stem for this reason:

Stem has a solid service. The system is working very well thus far.

Average Rating of Stem Customers

4/5 Stars



8 out of 10 customers give Stem’s energy storage service a rating of 4 stars or higher.



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About Stem

Data / Analytics / Power - Stem combines big data, predictive analytics and energy storage to reduce electric costs for businesses and in aggregate, deliver services to the grid. They optimize the energy you use to run your business, and reduce the portion of the electricity bill you haven’t been able to tackle—until now.

Stem Website   Stem, Inc. Website