TechValidate Research on Stack Overflow for Teams


Stack Overflow for Teams Case Study

Global 500 Telecommunications Equipment Company

Introduction

This case study of a Global 500 telecommunications equipment company is based on a November 2022 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Stack Overflow for Teams helps us onboard new developers and technologists faster.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Stack Overflow for Teams:

  • The challenge they were looking to solve with Stack Overflow for Teams was:
    • Share knowledge and information across the organization
    • Capture and preserve institutional knowledge
    • Enable employees to solve problems faster
    • Reduce the time to onboard new hires

Use Case

  • What they use or knowledge sharing and/or collaboration in addition to Stack Overflow for Teams:
    • ChatOps (e.g., Slack, Microsoft Teams, Discord)
    • Cloud drive

Results

The surveyed company achieved the following results with Stack Overflow for Teams:

  • Culture of knowledge sharing: Somewhat impactful
  • Transparency and accessibility of knowledge and information: Somewhat impactful
  • More knowledge captured for the future: Somewhat impactful
  • Reduced knowledge loss when teammates left: No impact (N/A)
  • Increased productivity: Somewhat impactful
  • Reduced distractions and burden on subject matter experts or tenured teammates: Somewhat impactful
  • Increased collaboration between SMEs and across teams: No impact (N/A)
  • Improved team technical skills: No impact (N/A)




About This Data

This data was sourced directly from verified users of Stack Overflow for Teams by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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