TechValidate Research on Stack Overflow for Teams

53 Case Studies – Page 1 of 2


Stack Overflow for Teams Case Study

Medium Enterprise Infrastructure And Engineering Company

Introduction

This case study of a medium enterprise infrastructure and engineering company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of organizational effectiveness.

The other challenges they wanted to solve were:

  • Attracting or retaining employees
  • Creating or maintaining a continuous learning culture
  • Capturing institutional knowledge

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering, IT & support teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Document management platform
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased firefighting/unplanned work
  • Increased employee satisfaction
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Prevented knowledge loss when teammates left

Stack Overflow for Teams Case Study

Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Homegrown tools (e.g., built internally)
  • Intranet

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Soft cost savings
  • Increased employee satisfaction
  • Increased developer efficacy
  • Decreased onboarding time for new employees

Stack Overflow for Teams Case Study

Medium Enterprise Consumer Products Company

Introduction

This case study of a medium enterprise consumer products company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and organizational effectiveness.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Reducing distractions
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering & product teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • Homegrown tools (e.g., built internally)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased employee satisfaction
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future
  • Prevented knowledge loss when teammates left

Stack Overflow for Teams Case Study

Medium Enterprise Automotive & Transport Company

Introduction

This case study of a medium enterprise automotive & transport company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency, organizational effectiveness, and business performance.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the basic tier of Stack Overflow for Teams.

Their whole organization uses Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • Software development project management system
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased employee satisfaction
  • Increased developer efficacy
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Reduced team distractions or interruptions

Stack Overflow for Teams Case Study

Small Business Computer Software Company

Introduction

This case study of a small business computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • ChatOps (e.g., Slack or Microsoft Teams)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased discoverability of documentation and expertise
  • Decreased time to integrate work
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • Increased transparency of knowledge and information

Stack Overflow for Teams Case Study

Medium Enterprise Media & Entertainment Company

Introduction

This case study of a medium enterprise media & entertainment company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency, service quality, and service velocity.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering, product & support teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive
  • Intranet

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased cycle times
  • Increased throughput/velocity
  • Decreased firefighting/unplanned work
  • Improved NPS or customer satisfaction
  • Increased employee satisfaction
  • Increased developer efficacy
  • Increased discoverability of documentation and expertise
  • Increased quality of reviews of work contributed by team members
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased productivity
  • Reduced burden on subject matter experts or high tenured teammates
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Improved team technical skills
  • Individuals having more confidence in their work
  • Increased ability to stay in the flow and complete work

Stack Overflow for Teams Case Study

Small Business Computer Services Company

Introduction

This case study of a small business computer services company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased cycle times
  • Increased employee satisfaction
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased productivity

Stack Overflow for Teams Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Supporting Innersource/Open Source initiatives
  • Capturing institutional knowledge

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering, IT, product & support teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Document management platform

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased firefighting/unplanned work
  • Increased developer efficacy
  • Decreased burnout

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Individuals having more opportunities to learn
  • Individuals having more opportunities to mentor
  • Individuals having more confidence in their work
  • Increased ability to stay in the flow and complete work

Stack Overflow for Teams Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency &. organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Reducing distractions
  • Enabling employees to solve problems faster

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased throughput/velocity

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support

Stack Overflow for Teams Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a December 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of organizational effectiveness.

The other challenges they wanted to solve were:

  • Attracting or retaining employees
  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering, IT & support teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased developer efficacy
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Increased transparency of knowledge and information

Stack Overflow for Teams Case Study

Small Business Consumer Products Company

Introduction

This case study of a small business consumer products company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the business tier of Stack Overflow for Teams.

Their engineering team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future

Stack Overflow for Teams Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and service quality.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster

Use Case

They use the business tier of Stack Overflow for Teams.

Their support team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased productivity
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information

Stack Overflow for Teams Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the business tier of Stack Overflow for Teams.

Their engineering & product teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased firefighting/unplanned work
  • Fewer high severity/priority issues
  • Increased employee satisfaction
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future

Stack Overflow for Teams Case Study

Small Business Insurance Company

Introduction

This case study of a small business insurance company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and "organizational effectiveness*.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the business tier of Stack Overflow for Teams.

Their engineering, analytics/business intelligence, customer success/customer experience, and product teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive
  • Intranet

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased cycle times
  • Decreased firefighting/unplanned work
  • Soft cost savings
  • Decreased mean lead time for changes
  • Decreased change failure rate
  • Increased developer efficacy
  • Decreased time to integrate work

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased productivity
  • Reduced burden on subject matter experts or high tenured teammates
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Improved team technical skills
  • Individuals having more opportunities to learn
  • Individuals having more confidence in their work

Stack Overflow for Teams Case Study

Small Business Marketing & Advertising Company

Introduction

This case study of a small business marketing & advertising company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of organizational effectiveness and business performance.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the business tier of Stack Overflow for Teams.

Their whole organization uses Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased cycle times
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Improved team technical skills
  • Individuals having more opportunities to learn

Stack Overflow for Teams Case Study

Small Business Computer Software Company

Introduction

This case study of a small business computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of service quality & organizational effectiveness.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the business tier of Stack Overflow for Teams.

Their analytics/business intelligence, IT, support, sales, marketing, customer success/customer experience, & product teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • ChatOps (e.g., Slack or Microsoft Teams)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased employee satisfaction
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Individuals having more confidence in their work

Stack Overflow for Teams Case Study

Small Business Telecommunications Services Company

Introduction

This case study of a small business telecommunications services company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and organizational effectiveness.

The other challenges they wanted to solve were:

  • Reducing distractions
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the business tier of Stack Overflow for Teams.

Their engineering, support, & sales teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased firefighting/unplanned work
  • Fewer high severity/priority issues
  • Increased employee satisfaction
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future
  • Increased productivity
  • Increased transparency of knowledge and information
  • Reduced team distractions or interruptions

Stack Overflow for Teams Case Study

Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency, customer value, and business performance.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Reducing distractions
  • Enabling employees to solve problems faster

Use Case

They use the business tier of Stack Overflow for Teams.

Their engineering, support, sales, customer success/customer experience & product teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • Software development project management system

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Soft cost savings
  • Increased developer efficacy
  • Increased discoverability of documentation and expertise
  • Increased quality of reviews of work contributed by team members
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased productivity
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Reduced team distractions or interruptions
  • Improved team technical skills
  • Individuals having more opportunities to learn
  • Individuals having more opportunities to mentor
  • Individuals having more confidence in their work
  • Increased ability to stay in the flow and complete work

Stack Overflow for Teams Case Study

Medium Enterprise Telecommunications Equipment Company

Introduction

This case study of a medium enterprise telecommunications equipment company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of service quality, service velocity, and organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Capturing institutional knowledge

Use Case

They use the free tier of Stack Overflow for Teams.

Their engineering & IT teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Document management platform
  • Homegrown tools (e.g., built internally)
  • Intranet

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased time to integrate work

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Improved team technical skills
  • Individuals having more confidence in their work

Stack Overflow for Teams Case Study

Ovos

Introduction

This case study of ovos is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency, organizational effectiveness, and business performance.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Reducing distractions
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the basic tier of Stack Overflow for Teams.

Their whole organization uses Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased throughput/velocity
  • Increased employee satisfaction
  • Increased developer efficacy
  • Decreased burnout
  • Increased discoverability of documentation and expertise
  • Increased quality of reviews of work contributed by team members
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Reduced team distractions or interruptions
  • Improved team technical skills
  • Individuals having more opportunities to learn
  • Individuals having more opportunities to mentor
  • Individuals having more confidence in their work
  • Increased ability to stay in the flow and complete work

Stack Overflow for Teams Case Study

Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of organizational effectiveness.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the free tier of Stack Overflow for Teams.

Their engineering, analytics/business intelligence, and support teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • ChatOps (e.g., Slack or Microsoft Teams)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams is increased discoverability of documentation and expertise.

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information

Stack Overflow for Teams Case Study

NetSfere

Introduction

This case study of NetSfere is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency, service quality, service velocity, organizational effectiveness, and business performance.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the free tier of Stack Overflow for Teams.

Their engineering and support teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased discoverability of documentation and expertise
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Reduced burden on subject matter experts or high tenured teammates
  • Increased transparency of knowledge and information

Stack Overflow for Teams Case Study

Spatial Chat

Introduction

This case study of SpatialChat is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and organizational effectiveness.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Supporting Innersource/Open Source initiatives

Use Case

They use the free tier of Stack Overflow for Teams.

Their IT, support, and sales teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • ChatOps (e.g., Slack or Microsoft Teams)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased firefighting/unplanned work
  • Decreased burnout
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Increased transparency of knowledge and information
  • Reduced team distractions or interruptions
  • Improved team technical skills

Stack Overflow for Teams Case Study

Ypog Partnerschaft Von Rechtsanwälten Und Steuerberatern Mb B Schnittker + Partner

Introduction

This case study of YPOG Partnerschaft von Rechtsanwälten und Steuerberatern mbB Schnittker + Partner is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of service quality and business performance.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster

Use Case

They use the business tier of Stack Overflow for Teams.

Their product team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Document management platform

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Soft cost savings
  • Decreased time to integrate work
  • Increased quality of reviews of work contributed by team members
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased peer-to-peer support
  • Increased transparency of knowledge and information

Stack Overflow for Teams Case Study

Havas Edge

Introduction

This case study of Havas Edge – Carlsbad is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency, service quality, service velocity, organizational effectiveness, customer value, and business performance.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Attracting or retaining employees
  • Reducing distractions
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the basic tier of Stack Overflow for Teams.

Their analytics/business Intelligence team is the main user of Stack Overflow for Teams.

The other tool they use for knowledge sharing is ChatOps (e.g., Slack or Microsoft Teams).

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased firefighting/unplanned work
  • Increased deployment frequency
  • Fewer high severity/priority issues
  • Soft cost savings
  • Increased employee satisfaction
  • Decreased burnout
  • Increased discoverability of documentation and expertise
  • Decreased time to integrate work
  • Increased quality of reviews of work contributed by team members
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future
  • Increased productivity
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Improved team technical skills
  • Individuals having more opportunities to learn
  • Individuals having more opportunities to mentor
  • Individuals having more confidence in their work
  • Increased ability to stay in the flow and complete work

Stack Overflow for Teams Case Study

Alt Digital Technologies

Introduction

This case study of Alt Digital Technologies is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency, service quality, service velocity, and organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the free tier of Stack Overflow for Teams.

Their whole organization uses Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Soft cost savings
  • Increased discoverability of documentation and expertise
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased transparency of knowledge and information
  • Improved team technical skills
  • Individuals having more opportunities to mentor

Stack Overflow for Teams Case Study

Cooee

Introduction

This case study of Cooee is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of service quality and customer value.

The other challenges they wanted to solve were:

  • Attracting or retaining employees
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the basic tier of Stack Overflow for Teams.
Their engineering, IT, support, product, and HR/people teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • Document management platform
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased employee satisfaction
  • Increased developer efficacy
  • All common questions and their answers at one place

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Prevented knowledge loss when teammates left
  • Individuals having more opportunities to learn

Stack Overflow for Teams Case Study

Legit Health

Introduction

This case study of Legit Health is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency, organizational effectiveness, and business performance.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the free tier of Stack Overflow for Teams.

Their engineering, analytics/business intelligence, and IT teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • Software development project management system
  • Cloud drive
  • Homegrown tools (e.g., built internally)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased firefighting/unplanned work
  • Increased employee satisfaction
  • Increased developer efficacy
  • Increased discoverability of documentation and expertise
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Prevented knowledge loss when teammates left
  • Individuals having more opportunities to learn
  • Individuals having more opportunities to mentor

Stack Overflow for Teams Case Study

Golem Factory

Introduction

This case study of Golem Factory is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of service quality, organizational effectiveness, and customer value.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Supporting Innersource/Open Source initiatives
  • Capturing institutional knowledge

Use Case

They use the free tier of Stack Overflow for Teams.

Their analytics/business intelligence, IT, support, marketing, product, and operation teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • ChatOps (e.g., Slack or Microsoft Teams)
  • Document management platform
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams was increased discoverability of documentation and expertise.

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Individuals having more opportunities to learn
  • Individuals having more opportunities to mentor
  • Increased ability to stay in the flow and complete work

Stack Overflow for Teams Case Study

Pixelhobby

Introduction

This case study of Pixelhobby is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPI of operational efficiency.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster
  • Capturing institutional knowledge

Use Case

They use the free tier of Stack Overflow for Teams.

Their IT team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • ChatOps (e.g., Slack or Microsoft Teams)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased deployment frequency
  • Increased employee satisfaction
  • Decreased mean lead time for changes

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • More knowledge is captured for the future
  • Increased productivity
  • Improved team technical skills



More Research on Stack Overflow for Teams