TechValidate Research on Stack Overflow for Teams

These pages present data that TechValidate has sourced via direct research with verified customers and users of Stack Overflow for Teams. TechValidate stands behind the authenticity of all published data. Learn more »



303 Customers Surveyed

2,081 Data Points Collected

45 Published TechFacts

4 Published Charts

57 Published Case Studies



Selected Research Highlights


Stack Overflow for Teams Customer Review

5/5 Stars

How our organization uses Stack Overflow for Teams:

Our business is beginning to become more collaborative with shared Q & As because it’s demonstrably useful, and fun!

Would you recommend Stack Overflow for Teams?

If your organisation has reached a point where there are a lot of commonly asked questions, and institutional knowledge, I would definitely recommend Stack Overflow for Teams.

Stack Overflow for Teams Case Study

Small Business Computer Services Company

Introduction

This case study of a small business computer services company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased cycle times
  • Increased employee satisfaction
  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased productivity

Stack Overflow for Teams Case Study

Alight Analytics

Introduction

This case study of Alight Analytics is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency, service quality, and organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Breaking down silos between teams
  • Enabling employees to solve problems faster
  • Reducing the time to onboard new hires
  • Capturing institutional knowledge

Use Case

They use the business tier of Stack Overflow for Teams.

Their engineering, analytics/business intelligence, IT, and support teams are the main users of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive
  • Homegrown tools (e.g., built internally)

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Decreased cycle times
  • Increased throughput/velocity
  • Soft cost savings
  • Increased employee satisfaction
  • Increased developer efficacy
  • Increased discoverability of documentation and expertise
  • Decreased onboarding time for new employees

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support
  • Reduced burden on subject matter experts or high tenured teammates
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information
  • Reduced team distractions or interruptions
  • Improved team technical skills
  • Individuals having more opportunities to mentor

Stack Overflow for Teams Customer Research

What other challenges were you looking to solve by bringing in Stack Overflow for Teams?

Enable employees to solve problems faster
87%
Create or maintain a continuous learning culture
83%
Capturing institutional knowledge
68%
Reduce the time to onboard new hires
54%
Remove roadblocks or barriers
46%
Break down silos between teams
44%
Reduce distractions
20%
Attract or retain employees
8%
Support Innersource/Open Source initiatives
6%
Other
1%

Stack Overflow for Teams Customer Research

Companies use Stack Overflow for Teams alongside other knowledge sharing and collaboration platforms

What other products is your company currently using for knowledge sharing and/or collaboration?

ChatOps (e.g., Slack or Microsoft Teams)
74%
Code repository
74%
Wiki
59%
Software development project management system
53%
Cloud drive
48%
Document management platform
34%
Homegrown tools (e.g., built internally)
20%
Intranet
18%
Other
4%

Stack Overflow for Teams Customer Review

5/5 Stars

How our organization uses Stack Overflow for Teams:

The central knowledge repository has helped onboard [employees] faster.

Would you recommend Stack Overflow for Teams?

Yes. It’s easy to use.



More to Explore



About Stack Overflow for Teams

Stack Overflow for Teams provides just-in-time knowledge to help teams solve complex technical challenges through each stage of the development lifecycle. Because Stack Overflow’s public platform is already integral to how technologists work, Stack Overflow for Teams enables a more natural, frictionless exchange of company knowledge. It augments workflows, giving teammates easy access to persistent knowledge and cross-functional experts so they can confidently make more informed decisions and overcome roadblocks faster. The platform fosters continuous learning and growth while enabling an internal community that connects knowledge seekers and subject matter experts across departments.

Stack Overflow for Teams Website   Stack Overflow for Teams Website