TechValidate Research on Stack Overflow for Teams

These pages present data that TechValidate has sourced via direct research with verified customers and users of Stack Overflow for Teams. TechValidate stands behind the authenticity of all published data. Learn more »



303 Customers Surveyed

2,081 Data Points Collected

45 Published TechFacts

4 Published Charts

57 Published Case Studies



Selected Research Highlights


Stack Overflow for Teams Customer Research

What other challenges were you looking to solve by bringing in Stack Overflow for Teams?

Enable employees to solve problems faster
87%
Create or maintain a continuous learning culture
83%
Capturing institutional knowledge
68%
Reduce the time to onboard new hires
54%
Remove roadblocks or barriers
46%
Break down silos between teams
44%
Reduce distractions
20%
Attract or retain employees
8%
Support Innersource/Open Source initiatives
6%
Other
1%

Stack Overflow for Teams Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency &. organizational effectiveness.

The other challenges they wanted to solve were:

  • Removing roadblocks or barriers
  • Creating or maintaining a continuous learning culture
  • Reducing distractions
  • Enabling employees to solve problems faster

Use Case

They use the basic tier of Stack Overflow for Teams.

Their engineering team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Code repository
  • Software development project management system
  • ChatOps (e.g., Slack or Microsoft Teams)
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased throughput/velocity

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased collaboration between and among teams
  • More knowledge is captured for the future
  • Increased peer-to-peer support

Stack Overflow for Teams Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a November 2021 survey of Stack Overflow for Teams customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The profiled company brought in Stack Overflow for Teams to improve their business KPIs of operational efficiency and service quality.

The other challenges they wanted to solve were:

  • Creating or maintaining a continuous learning culture
  • Enabling employees to solve problems faster

Use Case

They use the business tier of Stack Overflow for Teams.

Their support team is the main user of Stack Overflow for Teams.

The other tools they use for knowledge sharing are:

  • Wiki
  • Cloud drive

Results

The surveyed company said the most impactful operational benefits their organization realized with Stack Overflow for Teams are:

  • Increased discoverability of documentation and expertise

They said the most impactful cultural or team benefits their organization realized with Stack Overflow for Teams are:

  • Increased productivity
  • Prevented knowledge loss when teammates left
  • Increased transparency of knowledge and information

Stack Overflow for Teams Customer Research

Companies use Stack Overflow for Teams alongside other knowledge sharing and collaboration platforms

What other products is your company currently using for knowledge sharing and/or collaboration?

ChatOps (e.g., Slack or Microsoft Teams)
74%
Code repository
74%
Wiki
59%
Software development project management system
53%
Cloud drive
48%
Document management platform
34%
Homegrown tools (e.g., built internally)
20%
Intranet
18%
Other
4%

Stack Overflow for Teams Customer Review

5/5 Stars

How our organization uses Stack Overflow for Teams:

Would you recommend Stack Overflow for Teams?

I would. Stack Overflow for Teams is a great knowledge repository for our company that has encouraged a culture of mutual learning and teaching between team members at all levels.

Stack Overflow for Teams Customer Review

5/5 Stars

How our organization uses Stack Overflow for Teams:

Now many of our questions and answers are all in one place instead of having to search Slack to find a link to Confluence which might link to Google Drive. This helps everyone find answers to their questions and get unblocked faster.

Would you recommend Stack Overflow for Teams?

Yes – the question/answer format is great for capturing information that otherwise would be lost in a slack thread or a less-than-stellar Confluence search.



More to Explore



About Stack Overflow for Teams

Stack Overflow for Teams provides just-in-time knowledge to help teams solve complex technical challenges through each stage of the development lifecycle. Because Stack Overflow’s public platform is already integral to how technologists work, Stack Overflow for Teams enables a more natural, frictionless exchange of company knowledge. It augments workflows, giving teammates easy access to persistent knowledge and cross-functional experts so they can confidently make more informed decisions and overcome roadblocks faster. The platform fosters continuous learning and growth while enabling an internal community that connects knowledge seekers and subject matter experts across departments.

Stack Overflow for Teams Website   Stack Overflow for Teams Website