TechValidate Research on Splunk


Splunk Case Study

Myriad Genetics Chooses Splunk to Boost Its Monitoring Capabilities in Its Labs, the Cloud, and Data Centers

Introduction

This case study of Myriad Genetics is based on an October 2021 survey of Splunk customers by TechValidate, a 3rd-party research service.

“Splunk has helped us monitor various aspects of our business, from the robots in our labs to our application servers in the cloud and in our data centers.” —Larry Shatzer, Engineer, Myriad Genetics

Challenges

The business challenges that led Myriad Genetics to evaluate and ultimately select Splunk, switching from its in-house solution:

  • Accessing, ingesting, searching and/or monitoring siloed data across organization
  • Too much time/resources on time-consuming admin tasks instead of high-value use case delivery
  • Issues maintaining compliance/meeting security standards
  • The inability to ensure an excellent customer experience while using our products/services
  • Slow time-to-value on our IT solutions and endeavors

Use Case

The key features and functionalities of Splunk that the surveyed company uses:

  • The Splunk features/capabilities that have been the most valuable to their organization:
    • Powerful searching, reporting and analyzing capabilities
    • Ability to stream unstructured data from all systems, devices and people
    • Ability to reallocate time-consuming tasks to Splunk to focus on high-value use case delivery
    • Ability to react quickly using descriptive, predictive and prescriptive analytics
  • How their organization is using Splunk:
    • DevOps
    • Cloud Platform
    • Enterprise Platform
  • Rates Splunk as superior on the following compared to other solutions:
    • Powerful searching, reporting and analyzing capabilities
    • Stream unstructured data from all systems, devices and people
    • Reallocate time-consuming tasks to Splunk to focus on high-value use case delivery
    • React quickly using descriptive, predictive and prescriptive analytics
    • Highly secure environment that meets rigorous security and compliance standards

Results

Myriad Genetics achieved the following results with Splunk:

  • The benefits the organization experienced since using Splunk:
    • Reduced time spent on administrative tasks, freeing up time for other priorities
    • Easily onboarded new teams and use cases with an ability to scale quickly and on-demand
    • Reduced downtime, keeping mission-critical applications and infrastructure up and running
  • They agree with the following statements after using Splunk:
    • Splunk has enabled us to combat threats with actionable intelligence and advanced analytics that scale with our needs.
    • Splunk has helped us tackle tough cloud complexity challenges to avoid costly overages, consolidate toolsets and gain overall cloud confidence.
    • Splunk has provided end-to-end service visibility and streamlined incident resolution while offering predictive analytics that are so crucial to our business.
  • They saw a return on their investment in Splunk within 1-6 months.
  • Rates improvements in the following areas since using Splunk:
    • Ensure business resilience by empowering their people to predict, identify and solve problems in real time
    • Reduce time spent on administrative tasks, freeing up time for other priorities
    • Reduce downtime, keeping mission-critical applications and infrastructure up and running
    • Achieve faster time to market for new apps, improving developer efficiency




About This Data

This data was sourced directly from verified users of Splunk by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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