TechValidate Research on Splunk


Splunk Case Study

AT&T Reports Immediate ROI Using Splunk Security

Introduction

This case study of AT&T Inc. is based on an August 2022 survey of Splunk customers by TechValidate, a 3rd-party research service.

“Splunk has enhanced our business processes allowing us visibility into problems and issues that we never had been able to see before Splunk was implemented.” — Christopher Oneto, Engineer, AT&T Inc.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Splunk:

  • Why their organizations implemented Splunk:
    • Enabling evolving initiatives while reducing agency risk through end-to-end visibility and tools for auditing
    • Improving threat detection, investigation and response capabilities
    • Streamlining operations to strengthen organizational security posture

Use Case

The key features and functionalities of Splunk that the surveyed company uses:

  • The Splunk features/capabilities that have been the most valuable to their organization:
    • Advanced threat detection
    • Application modernization
    • Compliance and data privacy
    • Data optimization
    • DevOps
    • Incident investigation and forensics
    • Incident response
    • Insider threat detection
    • IT modernization
    • SOC automation and orchestration
  • How the organization is using Splunk:
    • Advanced threat detection
    • Application modernization
    • Compliance and data privacy
    • Data optimization
    • DevOps
    • Incident investigation and forensics
    • Incident response
    • Insider threat detection
    • IT modernization
    • SOC automation and orchestration
  • Rates Splunk as superior compared to other cloud solutions.

Results

The surveyed company achieved the following results with Splunk:

  • The benefits the organization has experienced since using Splunk:
    • Enhanced end-to-end visibility
    • Enhanced SOC efficiency and productivity
    • Improved threat detection, investigation and response capabilities
    • Reduced mean time to repair (MTTR)
  • They agree with the following statements since using Splunk:
    • Splunk delivers visibility into what is happening across complex agency operating environments.
    • Splunk provides enhanced security awareness through optimized and centralized security operations.
    • Splunk allows agencies to create flexible and trusted computing environments that reduce infrastructure requirements, focus on deriving value from organizational data, enhance IT service delivery and improve customer experiences.
    • Splunk has improved my threat detection, investigation and response capabilities.
  • They saw a return on their investment with Splunk immediately.
  • Rates significant improvements in the following areas since using Splunk:
    • enhanced end-to-end visibility
    • enhanced SOC efficiency and productivity
    • improved threat detection, investigation and response capabilities:
    • reduced mean time to repair (MTTR)




About This Data

This data was sourced directly from verified users of Splunk by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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