TechValidate Research on Splunk

Splunk Case Study

Big Bear.Ai Sees an ROI in Under Six Months Using Splunk Enterprise Platform


This case study of is based on a June 2022 survey of Splunk customers by TechValidate, a 3rd-party research service.

“Using Splunk, we’ve found it easy to triage problems.” — Jeffrey Burt, IT Professional,


These are the challenges/pain points Big Bear.Ai faced before implementing Splunk:

  • Accessing, ingesting, searching and/or monitoring siloed data across organization
  • Issues with pricing/affordability of quality SaaS

Prior to switching to Splunk, Big Bear.Ai was using Elastic.

Use Case

The key features and functionalities of Splunk that the surveyed company uses:

  • Splunk’s features that have been most valuable to their organization:
    • Powerful searching, reporting and analyzing capabilities
    • Ability to automate our critical security tasks
    • Ability to stream unstructured data from all systems, devices and people
  • Splunk products their organization is using:
    • Splunk Enterprise Platform


The surveyed company achieved the following results with Splunk:

  • Benefits Big Bear.Ai experienced since using Splunk:
    • Accelerated ability to collect, onboard, and analyze data within Splunk from a variety of sources
    • Ensure business resilience by empowering our people to predict, identify and solve problems in real time
  • Agrees that:
    • Splunk has enabled us to combat threats with actionable intelligence and advanced analytics that scale with our needs.
    • Splunk has enabled us to more easily migrate to the cloud, supporting the strategic direction of our organization.
    • Splunk has helped us tackle tough cloud complexity challenges to avoid costly overages, consolidate toolsets and gain overall cloud confidence.
    • Splunk has provided end-to-end service visibility and streamlined incident resolution while offering predictive analytics that are so crucial to our business.
    • Splunk full-stack observability integrates with other observability tools to provide logs, metrics, user data (RUM), and more all in one interface.
    • We can now investigate faster and answer any questions about our business, saving valuable time and effort.
  • Saw a return on their investment with Splunk within 1-6 months.
  • Rated Splunk better on the following compared to other solutions:
    • powerful searching, reporting and analyzing capabilities
    • stream unstructured data from all systems, devices and people
    • reallocate time-consuming tasks to Splunk to focus on high-value use case delivery
    • react quickly using descriptive, predictive and prescriptive analytics
    • highly secure environment that meets rigorous security and compliance standard
  • Significant improvements in the following areas since using Splunk:
    • modernize and strengthen our cyber defenses to lower the risk of data breach, IP theft and fraud
    • reduce downtime, keeping mission-critical applications and infrastructure up and running
    • achieve faster time to market for new apps, improving developer efficiency

About This Data

This data was sourced directly from verified users of Splunk by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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