TechValidate Research on NetApp SolidFire All Flash Array

46 Charts – Page 1 of 2


SolidFire Customer Research

Please rate the amount of administrative time your organization has saved or expects to save with SolidFire in the following areas:

More than 100% 100-75% 75-50% 50-25% Up to 25%
Routine admin tasks, provision

9%

22%

32%

15%

22%

Performance troubleshooting

6%

31%

26%

12%

25%

Planning, design & expansion

3%

20%

36%

14%

27%

Storage upgrades

10%

26%

25%

14%

25%

Integrating with tools/process

4%

25%

23%

17%

31%

SolidFire Customer Research

What percent of savings benefits has your company realized with NetApp over previous data storage platforms?

More than 100% 100-75% 75-50% 50-25% Up to 25%
Financials (all aspects)

1%

13%

19%

22%

45%

Time (all aspects)

4%

20%

31%

20%

25%

Reduced risk

6%

25%

27%

21%

21%

Agility/flexibility

9%

37%

27%

8%

19%

Data accessibility

8%

28%

25%

8%

31%

SolidFire All Flash Array Customer Research

SolidFire enterprise customers realize the value through multiple avenues

How much administrative time for tasks such as performance troubleshooting, capacity planning/design, and upgrades does your organization expect to save with SolidFire?

10-20% 20-40% 40-60% 60-80% 80-100%
Overall administration tasks

37%

27%

20%

14%

2%

Performance troubleshooting

36%

16%

27%

16%

5%

Capacity planning / design

39%

16%

34%

9%

2%

Storage provisioning

39%

18%

18%

20%

5%

Storage upgrades

30%

20%

20%

25%

5%

SolidFire All Flash Array Customer Research

What would you consider the greatest risks in a storage platform?

Cost / revenue alignment
64%
Upfront capex
60%
Stranded / under-utilized assets
36%
Technology changes that result in rebuilding of automation
30%

SolidFire All Flash Array Customer Research

What would you consider the greatest risks in a storage platform?

Cost/revenue alignment
70%
Upfront capex
56%
Technology changes that result in rebuilding of automation
40%
Stranded/under-utilized assets
26%

SolidFire All Flash Array Customer Research

How do you differentiate your cloud / hosting services today?

Pricing
53%
SLAs
53%
Workload or application-specific application services
44%
Add-on consulting services
33%
Vertical industry-specific application services
19%
White glove support
19%

SolidFire All Flash Array Customer Research

What is the greatest impact that solid-state array storage has had on your business?

Reduced administrative tasks / time
28%
Faster storage performance troubleshooting / fewer performance trouble tickets
23%
Greater customer satisfaction
23%
Increased revenue / GB and lower costs
12%
Greater infrastructure consolidation / smaller storage footprint
9%
Faster / easier capacity planning
5%

SolidFire All Flash Array Customer Research

What would you consider the greatest risks in a storage platform?

Cost / revenue alignment
69%
Upfront capex
55%
Technology changes that result in rebuilding of automation
38%
Stranded / under-utilized assets
24%

SolidFire All Flash Array Customer Research

How much of your storage operations are automated today?

0-25%: 39%
26-50%: 29%
51-75%: 17%
76-100%: 15%

SolidFire All Flash Array Customer Research

What orchestration platform are you currently using?

VMware
77%
Openstack
34%
Cloudstack
18%

SolidFire All Flash Array Customer Research

Which of the following storage SLAs do you offer?

Availability
85%
Performance
78%
Tech support response times
34%

SolidFire All Flash Array Customer Research

Which of the following storage services do you offer to monetize your storage?

Different tiers of performance
83%
GB-based capacity
74%
Encryption
36%
Non-production copies of data
21%

SolidFire All Flash Array Customer Research

Do you believe your multi-tenant storage platforms are able to meet specific IOPS performance needs?

Yes: 87%
No: 13%

SolidFire All Flash Array Customer Research

What workloads or applications are you specifically catering to on your cloud and/or hosting platforms?

Databases
80%
Web Hosting / Web Content Management
59%
Dev / Test
52%
eCommerce / Transaction processing
39%
VDI
37%
PaaS
30%
Big Data / Analytics
28%

SolidFire All Flash Array Customer Research

Saving administrative costs and improving total cost of ownership with SolidFire

How much administrative time for tasks such as performance troubleshooting, capacity planning/design and upgrades does your organization expect to save with SolidFire?

10-20% 20-40% 40-60% 60-80% 80-100%
Overall administration tasks

37%

27%

20%

14%

2%

Performance troubleshooting

36%

16%

27%

16%

5%

Capacity planning/design

39%

16%

34%

9%

2%

Storage provisioning

39%

18%

18%

20%

5%

Storage upgrades

30%

20%

20%

25%

5%

SolidFire All Flash Array Customer Research

Solutions currently used in support of service provider’s primary use cases.

VMware vCenter/ESXi
79%
VMware vCloud Director
36%
OpenStack
29%
CloudStack
21%
Microsoft Hyper-V
21%
Citrix XenDesktop
14%
Docker/Docker Swarm/Docker Datacenter
7%
Kubernetes/Red Hat OpenShift
7%
Mesos/Mesosphere
7%
VMware View/Horizon View
7%

SolidFire All Flash Array Customer Research

Solutions considered for the next 1-2 years in support of service provider primary use cases.

OpenStack
57%
VMware vCenter/ESXi
43%
Microsoft Hyper-V
29%
VMware vCloud Director
29%
Docker/Docker Swarm/Docker Datacenter
21%
Citrix XenDesktop
14%
CloudStack
14%
VMware vRealize
14%
Kubernetes/Red Hat OpenShift
7%
Mesos/Mesosphere
7%
VMware View/Horizon View
7%

SolidFire All Flash Array Customer Research

Scale-Out Architecture with Per-Volume QoS is a very important feature of the NGDC

When asked to rate the level of importance of Scale-Out with Per-Volume QoS in building their Next Generation Data Center, customers said:

Most important: 30%
Very important: 52%
Neutral: 16%
Less important: 0%
Least important: 2%

SolidFire All Flash Array Customer Research

Scale-Out Architecture with Per-Volume QoS is the most important feature for building a NGDC among Service Providers

When asked to rate the level of importance of Scale-Out with Per-Volume QoS in building their Next Generation Data Center, customers said:

Most important: 38%
Very important: 38%
Neutral: 23%
Less important: 0%
Least important: 0%

SolidFire All Flash Array Customer Research

Importance of Features for Service Providers

In order of priority, please rank the following features as they relate to building your Next Generation Data Center:

Most important Very important Neutral Less important Least important
Scale-Out with Per-Volume QoS

39%

38%

23%

0%

0%

Consistent Group Replication

0%

62%

23%

15%

0%

VVOLs Native Stor. Replication

9%

15%

38%

23%

15%

Avail. Groups/Rack Awareness

17%

15%

38%

15%

15%

IPv6 Compatibility

0%

31%

15%

23%

31%

SolidFire All Flash Array Customer Research

Importance of Features for Enterprise Customers

In order of priority, please rank the following features as they relate to building your Next Generation Data Center:

Most important Very important Neutral Less important Least important
Scale-Out with Per-Volume QoS

26%

58%

13%

0%

3%

Consistent Group Replication

13%

37%

43%

7%

0%

VVOLs Native Stor. Replication

0%

29%

58%

10%

3%

Avail. Groups/Rack Awareness

11%

41%

31%

10%

7%

IPv6 Compatibility

3%

14%

38%

21%

24%

SolidFire All Flash Array Customer Research

Scale-Out Architecture with Per-Volume QoS is the most important feature for building a NGDC

In order of priority, please rank the following features as they relate to building your Next Generation Data Center:

Most important Very important Neutral Less important Least important
Scale-Out with Per-Volume QoS

30%

52%

16%

0%

2%

Consistent Group Replication

10%

44%

37%

9%

0%

VVOLs Native Stor. Replication

2%

25%

52%

14%

7%

Avail. Groups/Rack Awareness

12%

33%

33%

12%

10%

IPv6 Compatibility

3%

19%

31%

21%

26%

SolidFire All Flash Array Customer Research

SolidFire Improves Internal & External Customer Experiences

Please estimate to the best of your ability the improvements you have experienced in any of the following areas after implementing SolidFire:

Greater than 75% 50-75% 25-50% 10-25% Up to 10%
Improved customer experience through better application/Web performance

29%

43%

14%

7%

7%

Improved storage service delivery to developers, and application/business owners

44%

14%

21%

7%

14%

Improved application or digital experiences roll-out times

36%

29%

21%

0%

14%

SolidFire All Flash Array Customer Research

Customers Value SolidFire’s Scale-Out Architecture

What were the top three features that influenced the choice to purchase SolidFire?

Scale-out architecture
75%
Quality of Service
64%
Inline efficiencies (deduplication, compression, thin provisioning)
54%
Non-disruptive upgrades & expansion
36%
Ability to independently provision capacity & performance
34%
Data Protection & High Availability
28%
Ability to automate all storage tasks
24%
Mixed node compatibility
10%
Other
3%

Why Service Providers Choose SolidFire For Their Hosted Private Clouds

What were the top three features that influenced the choice to purchase SolidFire? (Please select three)

Scale-out architecture
73%
Quality of Service
64%
Inline efficiencies (deduplication, compression, thin provisioning)
55%
Ability to independently provision capacity & performance
45%
Non-disruptive upgrades & expansion
32%
Ability to automate all storage tasks
27%
Data Protection & High Availability
27%
Mixed node compatibility
9%
Other
5%

More Than 1/2 of SolidFire Service Providers Expect ROI Within 18 Months

Please estimate the actual or expected payback period (ROI) of the initial SolidFire platform investment from the time of implementation?

0-6 months: 0%
6-12 months: 22%
12-18 months: 30%
18-24 months: 22%
Greater than 24 months: 26%

Service Providers Are Reaping Big Benefits With SolidFire’s AFA

What is the greatest impact that solid-state array storage has had on your business?

Increased revenue/GB and lower costs: 12%
Faster/easier capacity planning: 10%
Greater infrastructure consolidation/smaller storage footprint: 14%
Faster storage performance troubleshooting/fewer performance trouble tickets: 37%
Reduced administrative tasks/time: 12%
Greater customer satisfaction: 14%

Service Providers Are Eliminating Performance and Scaling Issues with SolidFire

What issues was your organization experiencing with previous storage platforms that have been or are anticipated to be eliminated with SolidFire?

Performance issues
70%
Scaling challenges
65%
Management complexity
47%
Lack of automation
33%
Array sprawl
26%
Requirements for forklift upgrades
21%
Lack of integration with orchestration solutions (OpenStack, VMware)
19%
High TCO
19%
Required over provisioning
19%
Long deployment times
14%
Other
14%

Service Providers Using SolidFire Are Able to Differentiate Their Cloud & Hosting Services

How do you differentiate your cloud/hosting services today?

SLAs
49%
Pricing
49%
White glove support
45%
Workload or application-specific application services
43%
Add-on consulting services
32%
Vertical industry-specific application services
19%
Other
6%

Service Providers Using SolidFire Offer Advanced SLAs

Which of the following storage SLAs do you offer?

Availability
90%
Performance
65%
Tech support response times
54%
Other
2%



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