TechValidate Research on SolarWinds Security

16 Charts


Over 60% realize cost-savings of at least $50,000 using Log & Event Manager

Please provide an approximate cost-savings (business productivity, regulatory fines, insurance premiums, lost data, etc.) you realized upon detecting and remediating security incidents with LEM, within the past 12 months:

More than $5,000,000: 4%
$3,000,001 - $5,000,000: 0%
$1,000,001 - $3,000,000: 4%
$500,001 - $1,000,000: 12%
$200,001 - $500,000: 12%
$100,001 - $200,000: 16%
$50,001 - $100,000: 16%
$10,001 - $50,000: 20%
$10,000: 16%

Centralized real-time event detection and correlation is a must-have feature

Please select the most critical features that will help you detect and respond to threats:

Threat intelligence
52%
Centralized real-time event detection, correlation & notifications
85%
File integrity monitoring
30%
Managing security of USB devices
25%
Identifying events by source country
10%
Single pane of glass across performance monitoring and security tools
49%
Anomaly detection
39%

Network Security is the most critical security area of concern for most organizations

Which one of these primary security areas is the most critical to your organization?

Network security: 47%
Application security: 4%
User activity: 7%
Data security: 21%
Database security: 3%
Cloud security: 0%
Web security: 1%
Meeting/demonstrating regulatory compliance: 15%
Other: 3%

Patch Management Process

Software patch management process, prior to using SolarWinds Patch Manager

Manual patching and in-house processes
62%
Microsoft WSUS
64%
Microsoft SCCM
18%
LANDESK Patch Manager
2%
ManageEngine Desktop Central
1%
GFI LanGuard
3%
Other
8%

Benefits of Using Serv-U® for File Transfer

Here are some of the main benefits that organizations have realized as a result of using Serv-U FTP Server and MFT Server for file transfer:

Enhanced security and data protection
57%
Better visibility and control of file transfers
59%
Improved administration and governance of file transfers
55%
Compliance with security policies
43%
Control/prevent data loss during file transfer
26%
Cost and time savings, and productivity improvement
45%

Replace Hosted File Transfer Solutions, In-House Tools & Freeware with Secure FTP Server

What were customers using for file transfer before they purchased Serv-U FTP and MFT software?

FTP freeware: 34%
Hosted/cloud-based FTP services: 11%
Home-grown FTP tools and scripts: 19%
No tool or solution for file transfer: 36%

Top 10 Reasons Why Customers Purchase Serv-U File Transfer Software

Here are the top reasons why customers purchase Serv-U FTP and MFT solutions.

Easy to configure
61%
Easy to use
60%
Secure
51%
Affordable cost
48%
SFTP for file transfer
47%
Web Access (HTTP/S)
47%
FTPS for file transfer
37%
Scalable
20%
Active Directory/LDAP integration
16%
Ad hoc file sharing
7%

File Transfer Challenges

Serv-U FTP and MFT solutions helped customers overcome the following IT challenges:

No centralized file transfer administration & control
51%
Non-IT-approved file transfer services used by employees
26%
Complexity of using hardware (CD, hard disks, USB, etc.)
14%
Not able to transfer large files over email or network share
50%
Difficulty to track, log, and manage file transfers
42%
Not able to securely encrypt and protect file transfer data
49%

Applications of Serv-U File Transfer Software

Serv-U FTP and MFT solutions are used by customers to address the following IT requirements:

Centralized file transfers within the organization
47%
Secure B2B file transfer with external parties
54%
Peer-to-peer ad hoc file sharing
17%
Compliance requirements
26%
Data backup and disaster recovery
7%
To be used in testing and production instances
10%
Offer hosted file transfer services to clients
38%
Other
7%

Why Customers chose SolarWinds Log & Event Manager

Why did you choose SolarWinds LEM over other vendors?

Cost
47%
Ease of use
28%
Features
43%
Purchased with other SolarWinds products or existing customer
63%
SolarWinds reputation
32%
Other
9%

Customers rate SolarWinds Log & Event Manager

How would you rate SolarWinds Log & Event Manager?

17%
5%
25%
11%
13%
9%
9%
3%
3%
5%

Other products considered before choosing SolarWinds Log & Event Manager?

What other vendors or products did you evaluate before purchasing SolarWinds Log & Event Manager (LEM)?

HP ArcSight
24%
IBM QRadar
10%
McAfee NitroSecurity
18%
LogRhythm
26%
GFI EventsManager
10%
Splunk
48%
AlienVault
12%
EiQ Networks
8%
NetIQ Sentinel
8%
EventTracker
14%
ManageEngine
34%
Other
16%

Applications that SolarWinds Log & Event Manager Customers collect data from

What types of applications do you collect log and events from?

Operating System Events
85%
Infrastructure applications; e.g., DHCP, DNS, Active Directory, etc.
85%
E-mail servers
40%
Web servers and applications
57%
Antivirus software
30%
Databases
52%
Vulnerability Assessment products
17%
Identity and authentication management applications
25%
Other
4%

Devices from which SolarWinds Log & Event Manager customers collect their logs and events

From what types of devices do you collect logs and events?

Servers
89%
End user workstations
21%
Switches
69%
Routers
65%
Firewalls
72%
Storage Devices
28%
Virtualization infrastructure
44%
Intrusion Detection / Prevention Systems
35%
Other
4%

How Many Nodes are SolarWinds Customers Managing with Log & Event Manager?

Approximately how many nodes are you collecting log and event data from today?

Between 0 and 100: 43%
Between 101 and 500: 31%
Between 501 and 1000: 16%
Between 1001 and 5000: 8%
More than 5001: 2%

Reasons for Choosing SolarWinds Log & Event Manager

What were the main challenges your organization wanted to solve when purchasing LEM?

Report that we are meeting our compliance requirements to auditors
46%
Meet compliance requirement, for example, by storing log data for a required retention period
50%
Determine whether a security incident has occurred and what happened
68%
Troubleshoot application and network problems
49%
Collect and store log data from all devices in a single place
65%
Protect endpoints by monitoring events, and file and registry changes
30%
Correlate logs and events from network devices, servers, and applications
59%
Other
2%



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