SolarWinds Security Case Studies : Page 2

Case Study: Patch Manager helps Valley Republic Bank address inconsistent patch deployment

Rates Patch Manager as 5 out of 5 stars.

Challenges

Inconsistent deployment of timely patch updates when vulnerabilities arise out of potentially unwanted programs, malware and newer threats.
Patch Management prior to SolarWinds Patch Manager:
- GFI LanGuard
- Manual patching and in-house processes

Use Case

Patch Manager helps Valley Republic Bank manage:
- servers: < 50
- workstations (incl. notebooks): 50-250
More than 50 patches are pushed out per month with Patch Manager.

Valley Republic Bank purchased SolarWinds Patch Manager because of its ease of use.

Results

Patch Manager helps Valley Republic Bank:
- Test and deploy patches without affecting business/IT productivity
- Define and execute patch strategies for different user groups or computer groups
- Adapt to changes rapidly for both physical and virtual environments
- Easily control how disruptive the patch process needs to be (e.g. control reboots, system restore, etc)
- Do on-demand patching and creation of custom patches and packages
- Quickly generate reports on patched and unpatched systems and software

Patch Manager helps Valley Republic Bank save 41-80 hours of patch workload each month.

Case Study: Patch Manager helps FamilyLife simplify custom patch deployment

“We appreciate the ease of use and quick response to support issues.”

Rates Patch Manager as 5 out of 5 stars.

Challenges

Complexity in customizing patches and packages for user groups & computer groups
Used Desktop Authority from Scriptlogic prior to SolarWinds Patch Manager

Use Case

Patch Manager helps FamilyLife manage:
- 251-1,000 workstations (including notebooks)
- < 50 servers
Pushes out 21 – 50 patches per month with Patch Manager.
Purchased SolarWinds Patch Manager because of its cost.

Results

Patch Manager helps FamilyLife:
- Test and deploy patches without affecting business/IT productivity
- Define and execute patch strategies for different user groups or computer groups
- Adapt to changes rapidly for both physical and virtual environments
- Easily control how disruptive the patch process needs to be (e.g. control reboots, system restore, etc)
- Quickly generate reports on patched and unpatched systems and software

Patch Manager helps save 101-200 hours of patch workload each month.

Case Study: Bank extends WSUS capabilities with Patch Manager

“Patch Manager provided a more integrated approach to patching Windows and Third Party Applications.”

Challenges

Inconsistent deployment of timely patch updates when vulnerabilities arise out of potentially unwanted programs, malware and newer threats.
Used Microsoft WSUS prior to purchasing SolarWinds Patch Manager

Use Case

With Patch Manager, a Medium Enterprise Banking Company:

Manages 251-1,000 servers
Pushes out 21 – 50 patches per month

Decided to purchase SolarWinds Patch Manager because of its features.

Results

Patch Manager helps a Medium Enterprise Banking Company:
- To test and deploy patches without affecting business/IT productivity
Save 11-25 hours each month with Patch Manager.

Case Study: Patch Manager helps a State Government fix inconsistent 3rd party patch

“Patch Manager is an amazing product that has made our IT department more efficient and effective.”

Challenges

Inconsistent 3rd party patching with the existing Microsoft WSUS & SCCM solutions
Time-consuming manual patching and in-house processes prior to purchasing SolarWinds Patch Manager

Use Case

Servers and workstations managed with Patch Manager:
- Servers: 50-250
- Workstations (incl. notebooks): 251-1,000
Pushes out 5 – 20 patches per month with Patch Manager.
Purchased SolarWinds Patch Manager because of its features.

Results

Patch Manager helps:
- To test and deploy patches without affecting business/IT productivity
- Define and execute patch strategies for different user groups or computer groups
- Easily control how disruptive the patch process needs to be (e.g. control reboots, system restore, etc)
A State & Local Government saves 26-40 hours each month with Patch Manager.

Case Study: Small Business Banking Company switches to Patch Manager for 3rd-party patches

“Patch Manager works very well for patching 3rd party applications.”

Challenges

Inconsistent deployment of timely patch updates when vulnerabilities arise out of potentially unwanted programs, malware and newer threats.
Prior to SolarWinds Patch Manager, Microsoft and 3rd party patches were managed through:
- Manual patching and in-house processes, and
- Microsoft SCCM

Use Case

A Small Business Banking Company IT environment comprises of:

251-1,000 servers, and
1,001-5,000 workstations (including notebooks)

Pushes out 21 – 50 patches per month with Patch Manager.

Primary reason for choosing to purchase SolarWinds Patch Manager?

Ease of use

Results

Patch Manager helps:
- To test and deploy patches without affecting business/IT productivity
- Define and execute patch strategies for different user groups or computer groups
- To easily control how disruptive the patch process needs to be (e.g. control reboots, system restore, etc)

Case Study: A State & Local Government addresses 3rd party patching with Patch Manager

“After SMS, we did not have an efficient or effective method of packaging and deploying third party updates.”

Challenges

Complexity in addressing compliance and audit requirements
Used Microsoft WSUS with no support for patching 3rd party software

Use Case

The State & Local Government’s IT environment comprises of:

50-250 workstations (including notebooks), and
<50 servers

Pushes out 21 – 50 patches per month with Patch Manager.

Results

Patch Manager helps:
- To test and deploy patches without affecting business/IT productivity
- Define and execute patch strategies for different user groups or computer groups
Saves 41-80 hours of patch workload each month with Patch Manager.

Case Study: Media & Entertainment Company (Australia) Replaces Dropbox with Serv-U

“Serv-U is a great product. Very stable. Easy to configure.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Dropbox hosted file sharing service before purchasing Serv-U.
Overcame the following IT challenges with Serv-U:
- Lack of centralized file transfer administration & control
- Inability to transfer large files over email or network share

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U to centralize file transfers within the organization.
Decided to buy Serv-U because of its
- Affordable cost
- Ease of use and configuration

Results

Benefits realized as a result of using Serv-U MFT Server::
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved administration and governance of file transfers
- Cost and time savings
- Improved productivity
Rates Serv-U file transfer solution as 4.5 stars.

Case Study: Computer Software Company (Norway) Replaces FTP Hosted on Linux with Serv-U

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used an in-house Linux server set up for FTP (hosted at ISP) before purchasing Serv-U.
Overcame the following IT challenges with Serv-U:
- Lack of centralized file transfer administration & control
- Non-IT-approved file transfer services used by employees

Use Case

Has 250-1000 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U to:
- Centralize file transfers within the organization
- Download our software and files to customers
- Use in support cases where customers can send us project files
Decided to buy Serv-U because of its:
- Affordable cost
- Ease of use and configuration
Key features of Serv-U that helped meet their IT requirements:
- File Transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved productivity
- Cost and time savings
Rates Serv-U file transfer solution as 4 stars.

Case Study: State & Local Government (France) Replaces FileZilla with Serv-U FTP Server

“Serv-U FTP Server is secure, and easy to use and manage.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used FileZilla for file transfer before purchasing Serv-U.
Overcame the following challenges with Serv-U:
- Inability to securely encrypt and protect file transfer data

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U FTP Server.
Uses Serv-U to offer hosted file transfer services to clients.
Decided to buy Serv-U because of its ease of use and configuration.
Key features of Serv-U that helped meet their IT requirements:
- FTPS for file transfer

Results

Benefits realized as a result of using Serv-U FTP Server:
- Enhanced security and data protection
Rates Serv-U file transfer solution as 4 stars.

Case Study: Optichrome Limited (UK) Replaces FileZilla with Serv-U MFT Server

“Serv-U MFT Server is a versatile and easy-to-deploy solution that integrates well into existing infrastructure meeting all our compliance requirements and peace of mind for file transfers.”

“I evaluated many products, and found Serv-U’s ease of use, ease of integration into my infrastructure, security features, and the versatility and range of features to be the best solution on the market at a very reasonable cost.”

“We use it continually to receive and transmit data over secure FTP connections and also secure ad hoc file transfer to and from third parties.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used FileZilla and other free file transfer tools before purchasing Serv-U.
Overcame the following challenges with Serv-U:
- Lack of centralized file transfer administration & control
- Inability to securely encrypt and protect file transfer data
- Non-IT-approved file transfer services used by employees
- Complexity of using hardware (CD, hard disks, USB, etc.)
- Inability to transfer large files over email or network share
- Difficulty tracking, logging, and managing file transfers

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
- Meet compliance requirements
- Offer hosted file transfer services to clients
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use and configuration
- Scalability
Key features of Serv-U that helped meet their IT requirements:
- FTPS and SFTP for file transfer
- Ad hoc file sharing
- Active Directory/LDAP integration
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U MFT Server:
- Enhanced security and data protection
- Improved compliance with security policies
- Increased visibility and control of file transfers
- Improved administration and governance of file transfers
- Prevented data loss during file transfer
- Cost and time savings
- Improved productivity
Rates Serv-U file transfer solution as 5 stars.

Case Study: Engineering Systems, Inc. (USA) Replaces Microsoft IIS FTP with Serv-U

“We use Serv-U to securely and easily transfer files with our clients. Our old FTP server was not meeting the needs of our organization in terms of security and ease of use. People were resorting to other personal solutions such as Dropbox. Serv-U has allowed us to keep our File Transfer services in-house and eliminate our usage of third-party tools.”

“Serv-U has worked extremely well for my company. I am glad to see that the product is often being improved upon. When there are changes in Java that break the program, Serv-U quickly has a hot fix to resolve the issue.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based / SaaS services and FTP freeware.”

Challenges

Used Microsoft IIS File Transmission Protocol (FTP) Service for file transfer before purchasing Serv-U.
Overcame the following challenges with Serv-U:
- Non-IT-approved file transfer services used by employees
- Inability to transfer large files over email or network share

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server along with Serv-U Gateway.
Uses Serv-U to secure B2B file transfer with external parties.
Purchased Serv-U because of its:
- Robust security for file transfer
- Ease of use
Key features of Serv-U that helped meet their IT requirements:
- Active Directory/LDAP integration
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Improved compliance with security policies
- Improved productivity
- Cost and time savings
Rates Serv-U file transfer solution as 4.5 stars.

Case Study: Financial Services Company (Denmark) Replaces WeTransfer with Serv-U

“Serv-U is a good and reliable product.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used WeTransfer freeware hosted file transfer service before purchasing Serv-U.
Overcame the following challenges with Serv-U:
- Inability to transfer large files over email or network share
- Inability to securely encrypt and protect file transfer data
- Difficulty tracking, logging, and managing file transfers

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server along with Serv-U Gateway.
Uses Serv-U to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
- Offer hosted file transfer services to clients
Decided to buy Serv-U MFT Server because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use
Key features of Serv-U that helped meet their IT requirements:
- FTPS for file transfer
- Perform peer-to-peer ad hoc file sharing
- Active Directory/LDAP integration
- Web access for file transfer (HTTP/S)

Results

Benefits realized as a result of using Serv-U MFT Server:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
- Cost and time savings
- Improved productivity
Rates Serv-U file transfer solution as 4 out of 5 stars.

Case Study: Financial Services Company (UK) Replaces Ipswitch MOVEit with Serv-U

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Ipswitch MOVEit as a file transfer solution before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Inability to securely encrypt and protect file transfer data
- Lack of centralized file transfer administration & control
- Non-IT-approved file transfer services used by employees
- The complexity of using hardware (CD, hard disks, USB, etc.)
- Inability to transfer large files over email or network share
- Difficulty in tracking, logging, and managing file transfers

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
- Meet compliance requirements
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use and configuration

Results

Benefits realized as a result of using Serv-U MFT Server:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
- Cost and time savings
- Improved productivity

Case Study: Financial Services Company (South Africa) Enhances Data Security with Serv-U

“The most important element between a company and its vendor is the support. Serv-U is absolutely impressive with their application support, and their knowledge base is always up-to-date and relevant.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used home-grown applications for file transfer before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Inability to securely encrypt and protect file transfer data
- Non-IT-approved file transfer services used by employees
- The complexity of using hardware (CD, hard disks, USB, etc.)
- Difficulty tracking, logging, and managing file transfers
- Inability to transfer large files over email or network share

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server along with Serv-U Gateway.
Uses Serv-U MFT Server to:
- Centralize file transfers across the organization
- Secure B2B file transfer with external parties
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use and configuration
Key features of Serv-U that helped meet their IT requirements:
- SFTP for file transfer
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
- Cost and time savings
- Improved productivity
Rates Serv-U file transfer solution as 5 stars.

Case Study: Professional Services Company (Canada) Replaces LiquidFiles with Serv-U

Challenges

Used Liquid Files virtual appliance for file transfer before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control
- Complexity of using hardware (CD, hard disks, USB, etc.)
- Inability to transfer large files over email or network share

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use and configuration
Key features of Serv-U that helped meet their IT requirements:
- FTPS & SFTP for file transfer
- File transfer over the Web (HTTP/S)

Results

Benefits realized as a result of using Serv-U MFT Server:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Prevented data loss during file transfer
Rates Serv-U file transfer solution as 4 stars.

Case Study: Professional Services Company (India) Replaces ExaVault with Serv-U

“Serv-U is easy to configure and use, and provides good manageability with logs.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used ExaVault cloud-hosted service for file transfer before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control
- Inability to securely encrypt and protect file transfer data
- Difficulty in tracking, logging, and managing file transfers

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server.
Uses Serv-U MFT Server to:
- Centralize file transfers within the organization
- Meet compliance requirements
- Improve data backup and disaster recovery
Decided to buy Serv-U because of its:
- Robust security for file transfer
- Ease of use and configuration
- Scalability
Key features of Serv-U that helped meet their IT requirements:
- SFTP for file transfer
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
Rates Serv-U file transfer solution as 5 stars.

Case Study: Allen Systems Group, Inc. (USA) Replaces Ipswitch WS_FTP LE with Serv-U

“Serv-U has been an extremely reliable and simple FTP server. I’ve used it to run multiple FTP servers for the last 12 years. Serv-U should definitely be your primary consideration.”

“We transmit customer and public data between ourselves and various business partners.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Ipswitch WS_FTP LE for file transfer before purchasing Serv-U MFT Server.
IT challenge faced before purchasing Serv-U:
- Inability to securely encrypt and protect file transfer data

Use Case

Has 250-1000 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server.
Uses Serv-U MFT Server to:
- Securely transmit customer and public within the organization and with business partners
- Centralize file transfers across the organization
- Secure B2B file transfer with external parties
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use and configuration
- Scalability
Key features of Serv-U that helped meet their IT requirements:
- FTPS and SFTP for file transfer
- File transfer over the Web (via HTTP/S)
- Active Directory/LDAP integration

Results

Benefits realized as a result of using Serv-U MFT Server:
- Enhanced security and data protection
- Improved administration and governance of file transfers
- Saved costs and time/improved productivity
Rates Serv-U file transfer solution as 4.5 stars.

Case Study: Medium Enterprise Food Company (USA) Replaces Box with Serv-U MFT Server

“Serv-U is an easy to implement file transfer software.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Box cloud-based file transfer platform before purchasing Serv-U.

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U on-premises FTP server software to:
- Secure B2B file transfer with external parties
- Meet compliance requirements
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Improved compliance with security policies
- Improved administration and governance of file transfers
Rated Serv-U file transfer solution as 5 stars.

Case Study: Fortune 500 Pharmaceuticals Company (USA) Replaces War FTP with Serv-U

“In the time you will spend setting up and perfecting a freeware or open source solution, you can purchase and deploy Serv-U MFT Server which provides more features, better support, and better controls for regulatory compliance.”

“We use Serv-U to transfer ePHI to and from our customers.”

Challenges

Used War FTP Daemon freeware for file transfer before purchasing Serv-U.
Faced challenges of stability and usability with War FTP and decided to replace it with Serv-U.

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U to offer hosted file transfer services for exchanging ePHI data with clients.
Decided to buy Serv-U because:
- It is a stable product
- It offers robust security for file transfer
Key features of Serv-U that helped meet their IT requirements:
- FTPS for file transfer
- SFTP for file transfer
- Active Directory / LDAP integration
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U MFT Server:
- Enhanced security and data protection
- Improved compliance with security policies
- Prevented data loss during file transfer
Rated Serv-U file transfer solution as 4.5 stars.

Case Study: Large Enterprise Health Care Company (USA) Replaces Gene6 FTP with Serv-U

“Design and flexibility are outstanding; the user interface of Serv-U is very well laid out.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Gene6 FTP Server as a file transfer tool before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Inability to securely encrypt and protect file transfer data
- Difficulty in tracking, logging, and managing file transfers

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Uses Serv-U MFT Server to:
- Secure B2B file transfer with external parties
- Meet compliance requirements
- Offer hosted file transfer services to clients
Decided to buy Serv-U because of its:
- Robust security for file transfer
- Ease of use and configuration
Key features of Serv-U that helped meet their IT requirements:
- SFTP for file transfer
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
- Cost and time savings
- Improved productivity

Case Study: Medium Enterprise Health Care Company (USA) Replaces DreamHost with Serv-U

“You cannot go wrong with Serv-U. If you are considering a cloud-based solution for file transfer, think again. Serv-U does everything and MORE! We looked at several products and Serv-U was by far the best product for the money. The software is easy to install and highly flexible.”

Challenges

Used DreamHost for file transfer before purchasing Serv-U.
IT challenge faced before purchasing Serv-U:
- Inability to securely encrypt and protect file transfer data

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server along with Serv-U Gateway.
Use Serv-U MFT Server to:
- Secure B2B file transfer with external parties
- Meet compliance requirements
- Offer hosted file transfer services to clients
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Scalability
Key feature of Serv-U that helped meet their IT requirements:
- SFTP for file transfer

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
- Cost and time savings
- Improved productivity
Rates Serv-U file transfer solution as 5 stars.

Case Study: Hamilton Medical Center (USA) Replaces Ipswitch with Serv-U MFT Server

“Serv-U is a great product.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Ipswitch as a file transfer tool before purchasing Serv-U MFT Server.
Decided to replace Ipswitch because there was no support offered for it.

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server.
Uses Serv-U MFT Server to:
- Perform peer-to-peer ad hoc file sharing
- Offer hosted file transfer services to clients
Key features of Serv-U that helped meet their IT requirements::
- SFTP for file transfer
- Ad hoc file sharing
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Increased visibility and control of file transfers
- Improved compliance with security policies
Rates Serv-U file transfer solution as 5 stars.

Case Study: Medium Enterprise Health Care Company (USA) Replaces Hightail with Serv-U

“Simple file transfers with internal and external recipients.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Hightail (formerly called YouSendIt) cloud-based service for file transfer before purchasing Serv-U on-premises software.
IT challenges faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control
- Inability to securely encrypt and protect file transfer data
- Non-IT-approved file transfer services used by employees
- Difficulty in tracking, logging, and managing file transfers

Use Case

Has 250-1000 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server along with Serv-U Gateway.
Use Serv-U MFT Server to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
- Perform peer-to-peer ad hoc file sharing
Decided to buy Serv-U because of its:
- Affordable cost
- Ease of use

Results

Benefits realized as a result of using Serv-U:
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Cost and time savings
- Improved productivity

Case Study: Professional Services Company (China) Replaces 8UFTP with Serv-U

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used 8UFTP for file transfer before purchasing Serv-U.
IT challenge faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Use Serv-U to secure B2B file transfer with external parties.
Decided to buy Serv-U because of its ease of use.

Results

Benefits realized as a result of using Serv-U MFT Server:
- Improved file transfer control
- Prevented data loss during file transfer

Case Study: Professional Services Company (Indonesia) Replaces Google Drive with Serv-U

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Google Drive for file sharing before purchasing Serv-U.
IT challenge faced before purchasing Serv-U:
- Difficulty in tracking and managing file transfers

Use Case

Has 1 to 50 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server along with Serv-U Gateway.
Uses Serv-U to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
- Peer-to-peer ad hoc file sharing
- Meet compliance requirements
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use & configuration
- Scalability
Key features of Serv-U that helped meet their IT requirements:
- FTPS for file transfer
- File transfer over the Web (HTTP/S)
- Active Directory/LDAP integration

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
- Cost and time savings
- Improved productivity
Rates Serv-U file transfer solution as 5 stars

Case Study: Non Profit Organization (Canada) Replaces Dropbox with Serv-U

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Dropbox for file transfer before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control
- Non-IT-approved file transfer services used by employees

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Use Serv-U to centralize file transfer operations across the organization.
Decided to buy Serv-U because of its robust security for file transfer.
Key feature of Serv-U that helped meet their IT requirements:
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U MFT Server:
- Enhanced security and data protection
- Increased visibility and control of file transfers
Rated Serv-U file transfer solution as 5 stars.

Case Study: Automotive & Transport Company (Canada) Replaces War FTP with Serv-U

“Serv-U has always been a very stable product that continues to evolve.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used War FTP Daemon freeware before purchasing Serv-U.
IT challenge faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control

Use Case

Has 50-250 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Use Serv-U MFT Server to centralize file transfer operations across the organization
Decided to buy Serv-U because of its:
- Affordable cost
- Ease of use and configuration
Key feature of Serv-U that helped meet their IT requirements:
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Increased visibility and control of file transfers
- Saved costs and time/improved productivity

Case Study: Computer Services Company (UAE) Replaces Citrix ShareFile with Serv-U

“Serv-U gives you complete control over MFT/FTP services and helps maximize file transfer data limits when compared with paid online cloud drives.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used Citrix ShareFile SaaS software for file transfer before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control
- Non-IT-approved file transfer services used by employees
- Inability to transfer large files over email or network share
- Difficulty in tracking, logging, and managing file transfers
- Inability to securely encrypt and protect file transfer data
- Inability to receive notifications upon completed file upload/download operations

Use Case

Has 250-1000 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer Server.
Use Serv-U MFT Server to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Ease of use and configuration
- Scalability
Key features of Serv-U that helped meet their IT requirements:
- SFTP for file transfer
- Active Directory/LDAP integration
- File transfer over the Web (via HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Increased visibility and control of file transfers
- Improved compliance with security policies
- Prevented data loss during file transfer
- Improved administration and governance of file transfers
- Cost & time savings
- Improved productivity
- Continuous software development and product updates

Case Study: State & Local Government (Canada) Replaces HTTP Commander with Serv-U

“Serv-U MFT Server is a great product. It is very easy to set up and configure.”

“Self-hosted FTP server software is much more secure and reliable for file transfer than cloud-based/SaaS services and FTP freeware.”

Challenges

Used HTTP Commander for file transfer before purchasing Serv-U.
IT challenges faced before purchasing Serv-U:
- Lack of centralized file transfer administration & control
- Inability to transfer large files over email or network share
- Difficulty in tracking, logging, and managing file transfers
- Inability to securely encrypt and protect file transfer data
- Lack of adequate scalablility and customization

Use Case

Has 250-1000 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server.
Use Serv-U MFT Server to:
- Centralize file transfers within the organization
- Secure B2B file transfer with external parties
Decided to buy Serv-U because of its:
- Affordable cost
- Robust security for file transfer
- Scalability
- Ease of configurability
Key features of Serv-U that helped meet their IT requirements:
- FTPS for file transfer
- Web access (HTTP/S)

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Improved administration and governance of file transfers
- Prevented data loss during file transfer
- Cost & time savings
- Improved productivity
Rated Serv-U file transfer solution as 5 stars.

Case Study: Enterprise Computer Services Company (Russia) Replaces LeapFILE with Serv-U

Challenges

Used LeapFILE hosted file transfer service before purchasing Serv-U.
IT challenge faced before purchasing Serv-U:
- Proper regulation and governance of file transfer

Use Case

Has 250-1000 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server software.
Use Serv-U MFT Server to secure B2B file transfer with external parties.
Decided to buy Serv-U because:
- It is an on-premises FTP server software
- It offers robust security for file transfer
Key features of Serv-U that helped meet their IT requirements:
- SFTP for file transfer
- Web access for file transfer via HTTP/S

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Improved compliance with security policies
Rated Serv-U file transfer solution as 4 stars.

TechValidate Research on SolarWinds Security

69 Case Studies – Page 2 of 3

Case Study: Patch Manager helps Valley Republic Bank address inconsistent patch deployment

Challenges

Use Case

Results

About SolarWinds Patch Manager

Case Study: Patch Manager helps FamilyLife simplify custom patch deployment

Challenges

Use Case

Results

About SolarWinds Patch Manager

Case Study: Bank extends WSUS capabilities with Patch Manager

Challenges

Use Case

Results

About SolarWinds Patch Manager

Case Study: Patch Manager helps a State Government fix inconsistent 3rd party patch

Challenges

Use Case

Results

About SolarWinds Patch Manager

Case Study: Small Business Banking Company switches to Patch Manager for 3rd-party patches

Challenges

Use Case

Results

About SolarWinds Patch Manager

Case Study: A State & Local Government addresses 3rd party patching with Patch Manager

Challenges

Use Case

Results

About SolarWinds Patch Manager

Case Study: Media & Entertainment Company (Australia) Replaces Dropbox with Serv-U

Challenges

Use Case

Results

About Serv-U

Case Study: Computer Software Company (Norway) Replaces FTP Hosted on Linux with Serv-U

Challenges

Use Case

Results

About Serv-U

Case Study: State & Local Government (France) Replaces FileZilla with Serv-U FTP Server

Challenges

Use Case

Results

About Serv-U

Case Study: Optichrome Limited (UK) Replaces FileZilla with Serv-U MFT Server

Challenges

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Results

About Serv-U

Case Study: Engineering Systems, Inc. (USA) Replaces Microsoft IIS FTP with Serv-U

Challenges

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Results

About Serv-U

Case Study: Financial Services Company (Denmark) Replaces WeTransfer with Serv-U

Challenges

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Results

About Serv-U

Case Study: Financial Services Company (UK) Replaces Ipswitch MOVEit with Serv-U

Challenges

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Results

About Serv-U

Case Study: Financial Services Company (South Africa) Enhances Data Security with Serv-U

Challenges

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Results

About Serv-U

Case Study: Professional Services Company (Canada) Replaces LiquidFiles with Serv-U

Challenges

Use Case

Results

About Serv-U

Case Study: Professional Services Company (India) Replaces ExaVault with Serv-U

Challenges

Use Case