TechValidate Research on SolarWinds Security

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds Security. TechValidate stands behind the authenticity of all published data. Learn more »

1,755 Customers Surveyed

12,066 Data Points Collected

338 Published TechFacts

16 Published Charts

69 Published Case Studies

Selected Research Highlights

SolarWinds Log & Event Manager Customer Statement

Neighborhood Credit Union collects logs and events from servers, switches, routers, and firewalls.

Case Study: Patch Manager Helps Federal Credit Union Company (US) Address Vulnerabilities

“It is a nice program that allows you powerful access to control updates to computers, and allows you to view a lot of details about each computer.”

Recommends SolarWinds Patch Manager: “Because it makes updating and patching computers very easy and streamlined.”

Critical Patch Manager feature: “Being able to wake the computers up to push patches is very important.”


  • Inconsistent deployment of timely patch updates when vulnerabilities arise out of potentially unwanted programs, malware and newer threats.
  • Used Microsoft WSUS prior to SolarWinds Patch Manager.

Use Case

  • Patch Manager helps manage:
    • 50-250 servers
    • 251-1,000 workstations (including laptops)
  • Push out 21 – 50 patches per month with Patch Manager.
  • Purchased SolarWinds Patch Manager because of its features.


  • Patch Manager helps the federal credit union company:
    • Test and deploy patches without affecting business/IT productivity
    • Define and execute patch strategies for different user groups or computer groups
    • Adapt to changes rapidly for both physical and virtual environments
    • Easily control how disruptive the patch process needs to be (e.g. control reboots, system restore, etc)
    • Do on-demand patching and creation of custom patches and packages
    • Quickly generate reports on patched and unpatched systems and software
  • Patch Manager helps save 41-80 hours of patch workload each month.

Replace Hosted File Transfer Solutions, In-House Tools & Freeware with Secure FTP Server

What were customers using for file transfer before they purchased Serv-U FTP and MFT software?

FTP freeware: 34%
Hosted/cloud-based FTP services: 11%
Home-grown FTP tools and scripts: 19%
No tool or solution for file transfer: 36%

SolarWinds Log & Event Manager Customer Statement

A medium enterprise energy & utilities company collects logs and events from servers, end user workstations, switches, routers, firewalls, storage Devices, and virtualization infrastructure.

Customers rate SolarWinds Log & Event Manager

How would you rate SolarWinds Log & Event Manager?


A Medium Enterprise Insurance Company Saves Over $500,000 a Year with Log & Event Manager

The System Analyst of this insurance company rates Log & Event Manager 10/10, and says: “I have been using this tool for some time now and I am satisfied with its results.”

“LEM has helped me track down privilege account usage in our production environment and to detect SQL injection attempts.”


Web security is the most critical security area to their organization.

  • Demonstrates HIPAA and PCI-DSS compliance requirements with SolarWinds Log & Event Manager.

Use Case

  • According to this insurance company, the three most critical features that will help detect and respond to threats are:
    • Threat intelligence
    • Centralized real-time event detection, correlation & notifications
    • Anomaly detection


With the help of Log & Event Manager, the insurance company:

  • Detects > 500 security incidents, every month.
  • Saved $500,001 – $1,000,000 within the past 12 months.
  • Reduced network/business downtime by 50% – 60% since deploying Log & Event Manager.
  • Their favorite feature in Log & Event Manager is creating custom rules for real-time correlation.
  • The organization now feels more prepared to deal with security and compliance issues with Log & Event Manager.

More to Explore

About SolarWinds Security

SolarWinds delivers powerful, affordable, and easy-to-use IT security tools to help you monitor, patch, and eliminate security threats and vulnerabilities across your network. Get fast and easy compliance reporting for HIPAA, PCI, SOX, ISO, and more.

SolarWinds Security Website   SolarWinds Website