SolarWinds Network Management Research Charts

SolarWinds Network Configuration Manager Customer Research

Network Size of SolarWinds NCM users

How many network devices do you manage?

More than 3000: 13%

1000 to 3000: 22%

500 to 1000: 16%

200 to 500: 18%

100 to 200: 15%

50 to 100: 9%

Less than 50: 6%

SolarWinds Network Configuration Manager Customer Research

Nearly half of surveyed network engineers reported saving more than 25 hours a month using Network Configuration Manager

How many person-hours do you estimate your organization saves each month managing network configurations using NCM?

More than 100 hours: 8%

Up to 100 hours: 12%

Up to 50 hours: 28%

Up to 25 hours: 52%

SolarWinds Network Configuration Manager Customer Research

76% of surveyed network engineers were able to fix configuration-related problems at least 50% faster using Network Configuration Manage

Since using NCM, how much faster are you able to detect and/or fix network configuration problems?

More than 100% faster: 8%

Up to 100% faster: 17%

Up to 75% faster: 22%

Up to 50% faster: 29%

Up to 25% faster: 23%

SolarWinds Network Configuration Manager Customer Research

79% of surveyed network engineers were able to make configuration changes at least 50% faster using Network Configuration Manager

Since using NCM, how much more efficient are you at managing and implementing reliable network changes?

Up to 50% more efficient: 31%

Up to 75% more efficient: 28%

Up to 25% more efficient: 22%

Up to 100% more efficient: 14%

More than 100% more efficient: 6%

SolarWinds Network Configuration Manager Customer Research

Since using NCM, how much faster are you able to detect and/or fix network configuration problems?

More than 100% faster: 8%

Up to 100% faster: 17%

Up to 75% faster: 22%

Up to 50% faster: 29%

Up to 25% faster: 23%

SolarWinds Network Configuration Manager Customer Research

Since using NCM, how much more efficient are you at managing and implementing reliable network changes?

More than 100% more efficient: 6%

Up to 100% more efficient: 14%

Up to 75% more efficient: 28%

Up to 50% more efficient: 31%

Up to 25% more efficient: 22%

SolarWinds Network Configuration Manager Customer Research

How many person-hours do you estimate your organization saves each month managing network configurations using NCM?

More than 100 hours: 8%

Up to 100 hours: 12%

Up to 50 hours: 28%

Up to 25 hours: 52%

SolarWinds Network Configuration Manager Customer Research

What are the primary benefits you receive using NCM?

Save time making configuration changes	57%
Make fewer errors when making standardized configuration changes	43%
Monitor configuration changes and fix configuration problems faster	70%
Spend less time and effort demonstrating policy compliance	29%
Make the network devices (and the network) more secure	35%
Plan and execute hardware replacement upgrades more efficiently	26%

SolarWinds Network Configuration Manager Customer Research

What are the primary reasons why you use NCM?

Configuration monitoring to know when and how configurations have changed	71%
Network automation to eliminate errors and add speed and consistency to all configuration changes	40%
Configuration auditing to more easily and quickly perform policy compliance audits	42%
Configuration backup and restore to provide operational continuity	73%
Device end-of-life to determine and plan around device end-of-support and end-of-life	17%
Search to find where specific configuration policies are used across the network	27%
Security scanning to identify potential vulnerabilities in network devices and configurations	24%

SolarWinds Network Configuration Manager Customer Research

How many network devices do you manage?

2500 devices or more: 17%

Up to 2500 devices: 12%

Up to 1000 devices: 21%

Up to 500 devices: 21%

Up to 250 devices: 16%

Less than 100 devices: 13%

SolarWinds Network Configuration Manager Customer Research

What problems did you experience managing network devices prior to using SolarWinds Network Configuration Manager (NCM)?

Configuration changes took too much time and/or were error prone	37%
Needed to know when configuration changes were made and/or prevent unapproved changes	54%
Wanted a faster and easier way to do compliance audits	43%
Needed a better way to backup and restore configuration files	69%
Needed to know when devices approached end-of-support and end-of-life	24%

SolarWinds Network Configuration Manager Customer Research

Since using NCM, how much more efficient are you at managing and implementing reliable network changes?

More than 100% more efficient: 6%

Up to 100% more efficient: 14%

Up to 75% more efficient: 28%

Up to 50% more efficient: 31%

Up to 25% more efficient: 22%

Customer Facts: Favorite Features in Kiwi Syslog Server

What are your favorite features in Kiwi Syslog Server?

Centralized Syslog messages and SNMP traps management	75%
Real-time alerts & Notifications	47%
Auto-response to log messages	14%
Out-of-the-box Web console	28%
Log storing & Archiving for compliance	37%
Reports & Charts	14%

Kiwi Syslog Server Attributes in the Order of Importance in Influencing Purchase Decision

Rank the following Kiwi Syslog Server attributes in order of importance as they relate to your purchasing decision.

Extremely Important Highly Important Important Not Important

Affordability
Ease of Use
Quick Installation and Setup
Web-based User Interface

Customer Facts: Automated Actions Used in Kiwi Syslog Server

Which automated actions do you regularly use in Kiwi Syslog Server?

Email messages	57%
Log to file	74%
Log to database	23%
Run scripts	6%
Forward to another host	18%

Syslog Messages/SNMP Traps/Event Logs Received by Kiwi Syslog Server Every Second

How many syslog messages/SNMP traps/event logs does your Kiwi Syslog Server receive roughly every second?

Below 100: 49%

100 - 500: 29%

Above 500: 22%

Customer Facts: IT Requirements that Prompted Our Customers to Purchase Kiwi Syslog Server

What needs or IT requirements prompted your organization to purchase Kiwi Syslog® Server?

Centralized management of syslog messages and SNMP traps.	72%
Real-time syslog alerting and notification	49%
Automated response to log messages.	12%
Ability to store and archive logs for regulatory compliance.	42%
Need to schedule report generation.	9%
Syslog messages and SNMP traps forwarding.	25%
Other	4%

Network Configuration Manager Saves Time

How many person-hours do you think you save each month using NCM?

More than 100 hours: 8%

Up to 100 hours: 12%

Up to 50 hours: 28%

Up to 25 hours: 52%

How Many Network Devices Do You Manage?

routers, switches, wireless controllers, firewalls, load balancers, hypervisors, etc.

2500 devices or more: 16%

Up to 2500 devices: 11%

Up to 1000 devices: 22%

Up to 500 devices: 20%

Up to 250 devices: 18%

Less than 100 devices: 14%

What benefits do you realize using IP Address Manager

Managing DHCP, DNS and IP Addresses

We are able to lower administrative costs for DHCP, DNS and IP addresses management	31%
We are able to better manage growth and change	61%
We have more visibility and control	80%
We are able to improve network availability and reliability	36%
Other	11%

What Challenges do you face monitoring IP faults?

IP fault monitoring tasks routinely performed using IP Address Manager

Detect and troubleshoot IP conflicts	53%
Monitor address exhaustion in subnets and DHCP scopes	61%
Detect DNS entry mis-match errors	22%
Review IP address forensic histories	31%
Monitor DHCP, DNS and IP Address change event logs	23%
Other	14%

What Challenges do you face managing DHCP and DNS?

Tasks routinely performed using IP Address Manager

Add or change and DNS zone or record entry	29%
Add or change a DHCP scope or split scope	44%
Add or change DHCP reservations	51%
Delegate DHCP and DNS administration	29%
Other	22%

What Challenges do you face managing IP Addresses?

Tasks routinely performed using IP Address Manager

Manage IP space and subnets	76%
Find and assign available IP addresses	71%
Find and reclaim orphaned IP addresses	41%
Manage extended IP address details (e.g., assigned MAC, device type, history, etc.)	37%
Delegate IP administrative tasks	22%
Discover and/or manage IPv6 addresses	3%
Other	13%

Top Challenges Managing DHCP, DNS and IP Addresses

What challenges did you face managing DHCP, DNS and IP Addresses?

We found managing IP addresses using spreadsheets too time consuming and unreliable	66%
Our network is growing in size and complexity and we need better ways to keep pace	57%
Managing DHCP, DNS and IP Addresses in silo’s took more time and limited our visibility and control	33%
It took too much effort and time to monitor, troubleshoot and fix IP-related problems	30%
Other	15%
Our projects experienced unnecessary delays waiting for IP addresses	13%
We cannot delegate routine DHCP and DNS tasks and are forced to use specialists	6%
We need to transition to IPv6	5%

Are you Facing Similar Challenges Managing DHCP, DNS and IP Addresses?

What challenges do you face managing DHCP, DNS and IP Addresses?

We find managing IP addresses using spreadsheets too time consuming and unreliable	67%
Our network is growing in size and complexity and we need better ways to keep pace	51%
Managing DHCP, DNS and IP Addresses in silos takes more time and limits our visibility and control	35%
It takes too much effort and time to monitor, troubleshoot and fix IP-related problems	31%
Other	17%
Our projects experience unnecessary delays waiting for IP addresses	12%
We cannot delegate routine DHCP and DNS tasks and are forced to use specialists	7%
We need to transition to IPv6	4%

TechValidate Research on SolarWinds Network Management

26 Charts

Network Size of SolarWinds NCM users

Nearly half of surveyed network engineers reported saving more than 25 hours a month using Network Configuration Manager

76% of surveyed network engineers were able to fix configuration-related problems at least 50% faster using Network Configuration Manage

79% of surveyed network engineers were able to make configuration changes at least 50% faster using Network Configuration Manager

Customer Facts: Favorite Features in Kiwi Syslog Server

Kiwi Syslog Server Attributes in the Order of Importance in Influencing Purchase Decision

Customer Facts: Automated Actions Used in Kiwi Syslog Server

Syslog Messages/SNMP Traps/Event Logs Received by Kiwi Syslog Server Every Second

Customer Facts: IT Requirements that Prompted Our Customers to Purchase Kiwi Syslog Server

Network Configuration Manager Saves Time

Top Problems Managing Network Devices

How Many Network Devices Do You Manage?

What benefits do you realize using IP Address Manager

What Challenges do you face monitoring IP faults?

What Challenges do you face managing DHCP and DNS?

What Challenges do you face managing IP Addresses?

Top Challenges Managing DHCP, DNS and IP Addresses

Are you Facing Similar Challenges Managing DHCP, DNS and IP Addresses?