TechValidate Research on SolarWinds Network Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds Network Management. TechValidate stands behind the authenticity of all published data. Learn more »



2,296 Customers Surveyed

18,095 Data Points Collected

292 Published TechFacts

26 Published Charts

62 Published Case Studies



Selected Research Highlights


Customer Facts: IT Requirements that Prompted Our Customers to Purchase Kiwi Syslog Server

What needs or IT requirements prompted your organization to purchase Kiwi Syslog® Server?

Centralized management of syslog messages and SNMP traps.
72%
Real-time syslog alerting and notification
49%
Automated response to log messages.
12%
Ability to store and archive logs for regulatory compliance.
42%
Need to schedule report generation.
9%
Syslog messages and SNMP traps forwarding.
25%
Other
4%

SolarWinds Network Configuration Manager Case Study

Large Enterprise Computer Hardware Company

Introduction

This case study of a large enterprise computer hardware company is based on an August 2015 survey of SolarWinds Network Configuration Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“NCM helps make it possible to run our entire operation with only one primary network person.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Network Configuration Manager:

  • Problems experienced prior to using SolarWinds Network Configuration Manager (NCM):
    • Experienced configuration changes took too much time and/or were error prone
    • Needed a better way to backup and restore configuration files

Use Case

The key feature and functionality of SolarWinds Network Configuration Manager that the surveyed company uses:

  • Company manages up to 250 devices.

Results

The surveyed company achieved the following results with SolarWinds Network Configuration Manager:

  • Primary reasons for using NCM:
    • Network automation to eliminate errors and add speed and consistency to all configuration changes
    • Configuration backup and restore to provide operational continuity
    • Device end-of-life to determine and plan around device end-of-support and end-of-life
  • Primary benefits from using NCM:
    • Saves time making configuration changes
    • Makes fewer errors when making standardized configuration changes
    • Makes the network devices (and the network) more secure
    • Plans and executes hardware replacement upgrades more efficiently
  • Is up to 50% more efficient at managing and implementing reliable network changes since deploying NCM.
  • Is up to 50% faster at detecting and or fixing network configuration problems since using NCM.
  • Strongly agrees that they achieve far superior security and network reliability when they use network automation alongside their network monitoring solution.

Because of SolarWinds I can now get a better back-up on my network devices as well as trouble shoot configs changes. I can also, at any point, give anyone a snapshot of how our entire infrastructure is working.

IT Professional, Large Enterprise Computer Software Company

Top Challenges Managing DHCP, DNS and IP Addresses

What challenges did you face managing DHCP, DNS and IP Addresses?

We found managing IP addresses using spreadsheets too time consuming and unreliable
66%
Our network is growing in size and complexity and we need better ways to keep pace
57%
Managing DHCP, DNS and IP Addresses in silo’s took more time and limited our visibility and control
33%
It took too much effort and time to monitor, troubleshoot and fix IP-related problems
30%
Other
15%
Our projects experienced unnecessary delays waiting for IP addresses
13%
We cannot delegate routine DHCP and DNS tasks and are forced to use specialists
6%
We need to transition to IPv6
5%

SolarWinds Network Configuration Manager Case Study

Large Enterprise Professional Services Company

Introduction

This case study of a large enterprise professional services company is based on an August 2015 survey of SolarWinds Network Configuration Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Network Configuration Manager:

  • Problems experienced prior to using SolarWinds Network Configuration Manager (NCM):
    • Experienced configuration changes took too much time and/or were error prone
    • Needed a better way to backup and restore configuration files

Use Case

The key feature and functionality of SolarWinds Network Configuration Manager that the surveyed company uses:

  • Company manages up to 500 devices.

Results

The surveyed company achieved the following results with SolarWinds Network Configuration Manager:

  • Primary reasons for using NCM:
    • Configuration backup and restore to provide operational continuity
    • Search to find where specific configuration policies are used across the network
  • Primary benefits from using NCM:
    • Saves time making configuration changes
    • Makes fewer errors when making standardized configuration changes
  • Is up to 75% more efficient at managing and implementing reliable network changes since deploying NCM.
  • Is up to 50% faster at detecting and or fixing network configuration problems since using NCM.
  • Agrees that they achieve far superior security and network reliability when they use network automation alongside their network monitoring solution.

SolarWinds Network Performance Monitor Customer Satisfaction Rating

Pablo Martinez, an IT Professional at Instituto Nacional de Medicina Legal y Ciencias Forenses, would be very likely to recommend SolarWinds Network Performance Monitor for this reason:

NPM is the better way to know all your topology, services, and more in only one app. Each member of the team can see this information with personal alerts and views.



More to Explore



About SolarWinds Network Management

SolarWinds delivers powerful, affordable, and easy-to-use network monitoring and management software to help you take control of your network, reduce outages, manage devices and speed up troubleshooting.

SolarWinds Network Management Website   SolarWinds Website