TechValidate Research on SolarWinds Network Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds Network Management. TechValidate stands behind the authenticity of all published data. Learn more »

2,296 Customers Surveyed

18,095 Data Points Collected

292 Published TechFacts

26 Published Charts

62 Published Case Studies

Selected Research Highlights

Customer Facts: Automated Actions Used in Kiwi Syslog Server

Which automated actions do you regularly use in Kiwi Syslog Server?

Email messages
Log to file
Log to database
Run scripts
Forward to another host

SolarWinds Network Configuration Manager Case Study

Large Enterprise Construction Company


This case study of a large enterprise construction company is based on an August 2015 survey of SolarWinds Network Configuration Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Network Configuration Manager:

  • Problems experienced prior to using SolarWinds Network Configuration Manager (NCM):
    • Experienced configuration changes took too much time and/or were error prone
    • Wanted a faster and easier way to do compliance audits
    • Needed a better way to backup and restore configuration files

Use Case

The key feature and functionality of SolarWinds Network Configuration Manager that the surveyed company uses:

  • Company manages up to 500 devices.


The surveyed company achieved the following results with SolarWinds Network Configuration Manager:

  • Primary reasons for using NCM:
    • Network automation to eliminate errors and add speed and consistency to all configuration changes
    • Configuration auditing to more easily and quickly perform policy compliance audits
    • Configuration backup and restore to provide operational continuity
  • Primary benefits from using NCM:
    • Saves time making configuration changes
    • Makes fewer errors when making standardized configuration changes
    • Monitors configuration changes and fix configuration problems faster
    • Spends less time and effort demonstrating policy compliance
    • Makes the network devices (and the network) more secure
  • Saves up to 25 hours each month managing network configurations by using NCM.
  • Is up to 100% more efficient at managing and implementing reliable network changes since deploying NCM.
  • Is up to 75% faster at detecting and or fixing network configuration problems since using NCM.
  • Strongly agrees that they achieve far superior security and network reliability when they use network automation alongside their network monitoring solution.

Case Study: Medium Enterprise Telecommunications Services Company


  • Faced the following challenges prior to purchasing SolarWinds┬« IP Address Manager:
    • Their network was growing in size and complexity and they needed better ways to keep pace
    • They found managing IP addresses using spreadsheets was too time consuming and unreliable

Use Case

  • Use 2,001 to 5,000 IP addresses
  • Routinely performs the following IP address management tasks using IPAM:
    • Manage IP space and subnets
    • Find and assign available IP addresses
    • Find and reclaim orphaned IP addresses
    • Manage extended IP address details (e.g. assigned MAC, device type, history, etc.)
    • Delegate IP administrative tasks
  • Routinely performs the following DHCP, DNS, and IP address monitoring and troubleshooting tasks using IPAM:
    • Detect and troubleshoot IP conflicts
    • Monitor address exhaustion in subnets and DHCP scopes
    • Detect DNS entry mismatch errors
    • Review IP address forensic histories
    • Monitor DHCP, DNS, and IP address change event logs
  • More than 25 people at the organization use IPAM


  • Saves 20 to 40 man hours a month managing DHCP, DNS, and IP addresses using IPAM
  • Realized the following benefits with IPAM:
    • Lowered administrative costs for DHCP, DNS, and IP addresses management
    • Better manages growth and change
    • Gained more visibility and control
    • Improved network availability and reliability

SolarWinds Network Configuration Manager Customer Research

Since using NCM, how much faster are you able to detect and/or fix network configuration problems?

More than 100% faster: 8%
Up to 100% faster: 17%
Up to 75% faster: 22%
Up to 50% faster: 29%
Up to 25% faster: 23%

SolarWinds Log & Event Manager Customer Testimonial

We own many SolarWinds products and the superior support for the products we own helps influence us towards the purchase of additional products. The capabilities of LEM are extensive and compare apples to apples against much more expensive competitors.

Network Engineer, Large Enterprise Food Company

SolarWinds Network Configuration Manager Customer Testimonial

Prior to using NCM, there was very little standardization and security was more of an afterthought than a primary focus. Using NCM we have found and brought all of our devices into compliance and as a result, passed a security audit by an outside auditor who was specifically looking for many things we had already taken care of using NCM.

Craig Norborg, Network Engineer, Genesis HealthCare Corporation

More to Explore

About SolarWinds Network Management

SolarWinds delivers powerful, affordable, and easy-to-use network monitoring and management software to help you take control of your network, reduce outages, manage devices and speed up troubleshooting.

SolarWinds Network Management Website   SolarWinds Website