TechValidate Research on SolarWinds Network Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds Network Management. TechValidate stands behind the authenticity of all published data. Learn more »

2,296 Customers Surveyed

18,095 Data Points Collected

292 Published TechFacts

26 Published Charts

62 Published Case Studies

Selected Research Highlights

SolarWinds Network Configuration Manager Case Study

Large Enterprise Professional Services Company


This case study of a large enterprise professional services company is based on an August 2015 survey of SolarWinds Network Configuration Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Network Configuration Manager:

  • Problems experienced prior to using SolarWinds Network Configuration Manager (NCM):
    • Experienced configuration changes took too much time and/or were error prone
    • Needed a better way to backup and restore configuration files

Use Case

The key feature and functionality of SolarWinds Network Configuration Manager that the surveyed company uses:

  • Company manages up to 500 devices.


The surveyed company achieved the following results with SolarWinds Network Configuration Manager:

  • Primary reasons for using NCM:
    • Configuration backup and restore to provide operational continuity
    • Search to find where specific configuration policies are used across the network
  • Primary benefits from using NCM:
    • Saves time making configuration changes
    • Makes fewer errors when making standardized configuration changes
  • Is up to 75% more efficient at managing and implementing reliable network changes since deploying NCM.
  • Is up to 50% faster at detecting and or fixing network configuration problems since using NCM.
  • Agrees that they achieve far superior security and network reliability when they use network automation alongside their network monitoring solution.

Customer Facts: Favorite Features in Kiwi Syslog Server

What are your favorite features in Kiwi Syslog Server?

Centralized Syslog messages and SNMP traps management
Real-time alerts & Notifications
Auto-response to log messages
Out-of-the-box Web console
Log storing & Archiving for compliance
Reports & Charts

Case Study: Large Enterprise Health Care Company


  • Faced the following challenges prior to purchasing SolarWinds┬« IP Address Manager:
    • Their network was growing in size and complexity and they needed better ways to keep pace
    • They found managing IP addresses using spreadsheets was too time consuming and unreliable
    • They found managing DHCP, DNS, and IP addresses in silos took more time and limited their visibility and control
    • They found it took too much effort and time to monitor, troubleshoot, and fix IP-related problems

Use Case

  • Use 5,001 to 10,000 IP addresses
  • Routinely performs the following IP address management tasks using IPAM:
    • Manage IP space and subnets
    • Find and assign available IP addresses
    • Find and reclaim orphaned IP addresses
    • Manage extended IP address details (e.g. assigned MAC, device type, history, etc.)
  • Routinely performs the following DHCP and DNS management tasks using IPAM:
    • Add or change and DNS zone or record entry
    • Add or change a DHCP scope or split scope
    • Add or change DHCP reservations
  • Routinely performs the following DHCP, DNS, and IP address monitoring and troubleshooting tasks using IPAM:
    • Detect and troubleshoot IP conflicts
    • Monitor address exhaustion in subnets and DHCP scopes
    • Detect DNS entry mismatch errors
    • Review IP address forensic histories
    • Monitor DHCP, DNS, and IP address change event logs
  • Fewer than 5 people at the organization use IPAM


  • Saves 40-60 man hours a month managing DHCP, DNS, and IP addresses using IPAM.
  • Realized the following benefits with IPAM:
    • Lowered administrative costs for DHCP, DNS, and IP address management
    • Better manages growth and change
    • Gained more visibility and control
    • Improved network availability and reliability

SolarWinds Network Performance Monitor Customer Review

4.5/5 Stars

How our organization uses SolarWinds Network Performance Monitor:

The ability to get instant information of network issues before end users call and complain. Being able to map all of our devices and access points saves a lot of time in troubleshooting issues. It’s just a great tool!

Would you recommend SolarWinds Network Performance Monitor?

I have not had or seen a better network monitoring tool and don’t expect to!
Solarwinds keeps up to date on all network hardware and software and builds that into their products.

SolarWinds NetFlow Traffic Analyzer Customer Review

4.5/5 Stars

How our organization uses NTA:

We use it for troubleshooting and evaluating patterns.

What would you tell another network admin or engineer about NTA?

It’s helpful to get a more in depth look into the network.

What benefits do you realize using IP Address Manager

Managing DHCP, DNS and IP Addresses
We are able to lower administrative costs for DHCP, DNS and IP addresses management
We are able to better manage growth and change
We have more visibility and control
We are able to improve network availability and reliability

More to Explore

About SolarWinds Network Management

SolarWinds delivers powerful, affordable, and easy-to-use network monitoring and management software to help you take control of your network, reduce outages, manage devices and speed up troubleshooting.

SolarWinds Network Management Website   SolarWinds Website