TechValidate Research on SolarWinds Network Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds Network Management. TechValidate stands behind the authenticity of all published data. Learn more »

2,296 Customers Surveyed

18,095 Data Points Collected

292 Published TechFacts

26 Published Charts

62 Published Case Studies

Selected Research Highlights

SolarWinds provides the best single pane view of our environment at very competitive pricing. The solution is mature and reliable which is critical when supporting a 24/7/365 operation such as ours.

IT Architect, Small Business Transportation Services Company

SolarWinds NetFlow Traffic Analyzer Customer Statistic

84% of surveyed IT organizations purchased NetFlow Traffic Analyzer to solve challenges with identifying the cause of bandwidth spikes.


SolarWinds Network Configuration Manager Case Study

Global 500 Aerospace & Defense Company


This case study of a Global 500 aerospace & defense company is based on an August 2015 survey of SolarWinds Network Configuration Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We now have stronger configuration control and management of our network devices and are better able to identify and/or fix configuration issues with the use of this tool. Automating administrative tasks save us time and money!”


The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Network Configuration Manager:

  • Problems experienced prior to using SolarWinds Network Configuration Manager (NCM):
    • Experienced configuration changes took too much time and/or were error prone
    • Needed to know when configuration changes were made and/or prevent unapproved changes
    • Wanted a faster and easier way to do compliance audits
    • Needed a better way to backup and restore configuration files

Use Case

The key feature and functionality of SolarWinds Network Configuration Manager that the surveyed company uses:

  • Company manages up to 500 devices.


The surveyed company achieved the following results with SolarWinds Network Configuration Manager:

  • Primary reasons for using NCM:
    • Configuration monitoring to know when and how configurations have changed
    • Network automation to eliminate errors and add speed and consistency to all configuration changes
    • Configuration backup and restore to provide operational continuity
  • Primary benefits from using NCM:
    • Makes fewer errors when making standardized configuration changes
    • Monitors configuration changes and fix configuration problems faster
    • Spends less time and effort demonstrating policy compliance
  • Saves up to 25 hours each month managing network configurations by using NCM.
  • Is up to 25% more efficient at managing and implementing reliable network changes since deploying NCM.
  • Is up to 25% faster at detecting and or fixing network configuration problems since using NCM.
  • Agrees that they achieve far superior security and network reliability when they use network automation alongside their network monitoring solution.

Customer Facts: IT Requirements that Prompted Our Customers to Purchase Kiwi Syslog Server

What needs or IT requirements prompted your organization to purchase Kiwi Syslog® Server?

Centralized management of syslog messages and SNMP traps.
Real-time syslog alerting and notification
Automated response to log messages.
Ability to store and archive logs for regulatory compliance.
Need to schedule report generation.
Syslog messages and SNMP traps forwarding.

Tradebot Systems Uses Kiwi Syslog Server’s Automated Email Alerts

“[Kiwi Syslog Server offers] better response to alerts via syslog to email functionality.”

“Kiwi Syslog Server is a secure, reliable, and efficient tool for syslog and SNMP trap management.”


  • Purchased Kiwi Syslog® Server for the following reasons:
    • Centralized management of syslog messages and SNMP traps
    • Real-time syslog alerting and notification

Use Case

  • 100 – 250 machines and devices send log messages to Kiwi Syslog Server.
  • Receives 100 – 500 syslog messages/SNMP traps/event logs to their Kiwi Syslog Server roughly every second.
  • Regularly uses the following automated actions in Kiwi Syslog Server:
    • Email messages


  • Important factors to purchase Kiwi Syslog Server was:
    • Affordability
    • Ease of use
    • Quick installation and setup
    • Integration w\ 3rd party apps
    • Web-based user interface
  • Favorite features in Kiwi Syslog Server are:
    • Real-time alerts & notifications
    • Out-of-the-box web console

What Challenges do you face monitoring IP faults?

IP fault monitoring tasks routinely performed using IP Address Manager

Detect and troubleshoot IP conflicts
Monitor address exhaustion in subnets and DHCP scopes
Detect DNS entry mis-match errors
Review IP address forensic histories
Monitor DHCP, DNS and IP Address change event logs

More to Explore

About SolarWinds Network Management

SolarWinds delivers powerful, affordable, and easy-to-use network monitoring and management software to help you take control of your network, reduce outages, manage devices and speed up troubleshooting.

SolarWinds Network Management Website   SolarWinds Website