TechValidate Research on SolarWinds monitoring software

3 Case Studies


SolarWinds monitoring software Case Study

Tabcorp Holdings

Introduction

This case study of Tabcorp Holdings is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“We used to have ManageEngine as our main monitoring tool. We switched to SolarWinds because all the modules are available in one interface.”

“The dashboard on a large screen in our area shows the management walking past a snapshot of the current situation and provides confidence the network is being looked after.”

“The biggest advantage for us is the ability to have all modules in the one GUI. This is a big winner for us.”

Challenges

The business challenges that led Tabcorp Holdings to evaluate and ultimately select SolarWinds monitoring software were:

  • A requirement to show their management team what they need to know and allow them to solve problems
  • A single pane of glass dashboard that enables them to troubleshoot problems quickly without having to question data integrity
  • In-depth features allowing them to get a better perspective of their IT environment

Use Case

Tabcorp Holdings considered two monitoring tools before purchasing SolarWinds:

  • Manage Engine
  • Nagios®

They ultimately decided to purchase SolarWinds and now use the solution to monitor the following technologies:

  • Network performance
  • Network device configuration
  • Network traffic, QoS and performance
  • Physical and virtual server health and performance
  • Applications and Database uptime, performance and health

Results

Since deploying SolarWinds monitoring software, Tabcorp Holdings:

  • Has improved their ability to identify and troubleshoot application performance issues by 40 – 60%.
  • Is able to save up $10,000 annually on labor, software, maintenance, and admin costs by using SolarWinds products when compared to their previous solution.

SolarWinds monitoring software Case Study

The Philippine Stock Exchange

Introduction

This case study of The Philippine Stock Exchange is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“SolarWinds provides us with 24/7 monitoring via email and SMS. The system is proactive, so I no longer need to be concerned about surprise outages or downtime. They’ve made my job worry-free.”

“SolarWinds is the easiest IT monitoring and management tool I’ve tried. It has a wide range of tools to choose from depending on one’s requirement. It is easy to use and manage, and it has the best GUI.”

“The TAC engineers are skilled & proficient and can help resolve any issues immediately.”

Challenges

The business challenges that led the Stock Exchange to evaluate and ultimately select SolarWinds monitoring software were:

  • A need for an affordable solution that fit within a budget
  • Fast time to deployment
  • Need to show the management team what they need to know and allow them to quickly solve problems
  • A flexible, intuitive user interface that could be customize based on their priorities
  • 24×7 Technical Support
  • Single pane of glass dashboard that allows them to troubleshoot problems quickly without having to question data integrity
  • In-depth features to get a better perspective of their IT environment

Use Case

The Stock Exchange uses SolarWinds to monitor the following technologies for them:

  • Network performance
  • Network device configuration
  • Network traffic, QoS and performance
  • Physical and virtual server health and performance
  • Applications and Database uptime, performance and health
  • Storage arrays capacity and performance

Results

After deploying SolarWinds monitoring software, The Philippine Stock Exchange:

  • Has improved their ability to identify and troubleshoot application performance issues by 80 – 100% .
  • Is saving between $20,000 – $50,000 annually on labor, software, maintenance, and admin costs by using SolarWinds products when compared to their previous solution.

SolarWinds monitoring software Case Study

Hudson Recruitment Australia

Introduction

This case study of Hudson Recruitment Australia is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“Solarwinds has enabled our small IT team to react quickly by highlighting an issue when it occurs and being proactive in terms of capacity planning of WAN links and disk space.”

“Compared to other tools I’ve used it is easy to use for the beginner, but also powerful and highly customizable. "

“You can easily get graphs to illustrate a particular issue or scenario.”

Challenges

The business challenges that led Hudson to evaluate and ultimately select SolarWinds monitoring software were:

  1. The management team needed to be able to easily identify problems and find solutions
  2. The business required a single pane of glass dashboard to troubleshoot problems quickly without having to question data integrity
  3. The IT Team needed a solution with in-depth features to allow the business to get a better perspective of their IT environment.

Use Case

Hudson evaluated other software solutions, but chose SolarWinds to monitor:

  • Network performance
  • Network traffic, QoS and performance
  • Physical and virtual server health and performance
  • Storage arrays capacity and performance

Results

After deploying SolarWinds monitoring software, the company has seen:

  • 80-100% improvement in their ability to identify and troubleshoot application performance.
  • Saved between $50,000 – $100,000 annually on labor, software, maintenance, and admin costs (compared to their previous solution).



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