TechValidate Research on SolarWinds monitoring software

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds monitoring software. TechValidate stands behind the authenticity of all published data. Learn more »



237 Customers Surveyed

1,682 Data Points Collected

1 Published TechFact

3 Published Charts

3 Published Case Studies



Selected Research Highlights


SolarWinds monitoring software Case Study

The Philippine Stock Exchange

Introduction

This case study of The Philippine Stock Exchange is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“SolarWinds provides us with 24/7 monitoring via email and SMS. The system is proactive, so I no longer need to be concerned about surprise outages or downtime. They’ve made my job worry-free.”

“SolarWinds is the easiest IT monitoring and management tool I’ve tried. It has a wide range of tools to choose from depending on one’s requirement. It is easy to use and manage, and it has the best GUI.”

“The TAC engineers are skilled & proficient and can help resolve any issues immediately.”

Challenges

The business challenges that led the Stock Exchange to evaluate and ultimately select SolarWinds monitoring software were:

  • A need for an affordable solution that fit within a budget
  • Fast time to deployment
  • Need to show the management team what they need to know and allow them to quickly solve problems
  • A flexible, intuitive user interface that could be customize based on their priorities
  • 24×7 Technical Support
  • Single pane of glass dashboard that allows them to troubleshoot problems quickly without having to question data integrity
  • In-depth features to get a better perspective of their IT environment

Use Case

The Stock Exchange uses SolarWinds to monitor the following technologies for them:

  • Network performance
  • Network device configuration
  • Network traffic, QoS and performance
  • Physical and virtual server health and performance
  • Applications and Database uptime, performance and health
  • Storage arrays capacity and performance

Results

After deploying SolarWinds monitoring software, The Philippine Stock Exchange:

  • Has improved their ability to identify and troubleshoot application performance issues by 80 – 100% .
  • Is saving between $20,000 – $50,000 annually on labor, software, maintenance, and admin costs by using SolarWinds products when compared to their previous solution.

SolarWinds monitoring software Customer Research

Annual Savings of $10,000 to $100,000 with SolarWinds monitoring Software

Please estimate how much you saved on labor, software costs, maintenance costs and admin costs using SolarWinds compared to your previous solution on an annual basis.

More than $100,000: 9%
$50,000 - $100,000: 12%
$20,000 - $50,000: 22%
$10,000 - $20,000: 23%
Less than $10,000: 34%

SolarWinds monitoring software Case Study

Hudson Recruitment Australia

Introduction

This case study of Hudson Recruitment Australia is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“Solarwinds has enabled our small IT team to react quickly by highlighting an issue when it occurs and being proactive in terms of capacity planning of WAN links and disk space.”

“Compared to other tools I’ve used it is easy to use for the beginner, but also powerful and highly customizable. "

“You can easily get graphs to illustrate a particular issue or scenario.”

Challenges

The business challenges that led Hudson to evaluate and ultimately select SolarWinds monitoring software were:

  1. The management team needed to be able to easily identify problems and find solutions
  2. The business required a single pane of glass dashboard to troubleshoot problems quickly without having to question data integrity
  3. The IT Team needed a solution with in-depth features to allow the business to get a better perspective of their IT environment.

Use Case

Hudson evaluated other software solutions, but chose SolarWinds to monitor:

  • Network performance
  • Network traffic, QoS and performance
  • Physical and virtual server health and performance
  • Storage arrays capacity and performance

Results

After deploying SolarWinds monitoring software, the company has seen:

  • 80-100% improvement in their ability to identify and troubleshoot application performance.
  • Saved between $50,000 – $100,000 annually on labor, software, maintenance, and admin costs (compared to their previous solution).

SolarWinds monitoring software Customer Research

Half of Companies in Asia Saw a Minimum 80% Improvement in their Ability to Troubleshoot with SolarWinds

After deploying SolarWinds, I am now able to identify and troubleshoot application performance issues:

Over 100% faster: 7%
80 - 100% faster: 42%
60 - 80% faster: 31%
40 - 60% faster: 14%
20 - 40% faster: 5%

SolarWinds monitoring software Customer Testimonial

Other tools are either too costly or with limited functionality. SolarWinds is just the right value for money with the required features and the added advantage of ease of deployment and it provides a quick ROI.

Professional Services/Consulting, Global 500 Computer Services Company



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