Original Research on SolarWinds monitoring software

SolarWinds monitoring software Customer Research

More Users Choose SolarWinds for its Flexible, Intuitive & Customizable Interface

Please describe the primary reason you chose SolarWinds over other monitoring software:

UI is flexible and intuitive, I get to customize it based on my priorities	52%
Shows my management team what they wish to know and allows me to solve problems	50%
It is affordable, fits with our budget	42%
Single pane of glass dashboard allows me to troubleshoot problems quickly without having to question data integrity	42%
In-depth features allows me to get a better perspective of my IT environment	40%
It is up and running in no time	36%
SolarWinds is backed by 24x7 Technical Support and I can call them anytime of the day to get help	36%
Reporting was such a chore with the previous tool, I wasted a lot of time on it	35%
My in-country folks are able to comprehend and use the software easily	13%
Other	5%

SolarWinds monitoring software Case Study

Tabcorp Holdings

Introduction

This case study of Tabcorp Holdings is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“We used to have ManageEngine as our main monitoring tool. We switched to SolarWinds because all the modules are available in one interface.”

“The dashboard on a large screen in our area shows the management walking past a snapshot of the current situation and provides confidence the network is being looked after.”

“The biggest advantage for us is the ability to have all modules in the one GUI. This is a big winner for us.”

Challenges

The business challenges that led Tabcorp Holdings to evaluate and ultimately select SolarWinds monitoring software were:

A requirement to show their management team what they need to know and allow them to solve problems
A single pane of glass dashboard that enables them to troubleshoot problems quickly without having to question data integrity
In-depth features allowing them to get a better perspective of their IT environment

Use Case

Tabcorp Holdings considered two monitoring tools before purchasing SolarWinds:

Manage Engine
Nagios®

They ultimately decided to purchase SolarWinds and now use the solution to monitor the following technologies:

Network performance
Network device configuration
Network traffic, QoS and performance
Physical and virtual server health and performance
Applications and Database uptime, performance and health

Results

Since deploying SolarWinds monitoring software, Tabcorp Holdings:

Has improved their ability to identify and troubleshoot application performance issues by 40 – 60%.

Is able to save up $10,000 annually on labor, software, maintenance, and admin costs by using SolarWinds products when compared to their previous solution.

SolarWinds monitoring software Customer Testimonial

SolarWinds provides us with 24/7 monitoring via email and SMS. The system is proactive, so I no longer need to be concerned about surprise outages or downtime. They’ve made my job worry-free.

— Zaldy Rocero, IT Manager, The Philippine Stock Exchange, Inc.

SolarWinds monitoring software Customer Research

68% of small and medium sized companies save over $10,000 annually with SolarWinds

My organization is able to save annually on labor, software costs, maintenance costs, and admin costs using SolarWinds products compared to my previous solution, by:

More than $100,000: 6%

$50,000 - $100,000: 10%

$20,000 - $50,000: 22%

$10,000 - $20,000: 30%

Less than $10,000: 32%

SolarWinds monitoring software Case Study

Hudson Recruitment Australia

Introduction

This case study of Hudson Recruitment Australia is based on a September 2016 survey of SolarWinds monitoring software customers by TechValidate, a 3rd-party research service.

“Solarwinds has enabled our small IT team to react quickly by highlighting an issue when it occurs and being proactive in terms of capacity planning of WAN links and disk space.”

“Compared to other tools I’ve used it is easy to use for the beginner, but also powerful and highly customizable. "

“You can easily get graphs to illustrate a particular issue or scenario.”

Challenges

The business challenges that led Hudson to evaluate and ultimately select SolarWinds monitoring software were:

The management team needed to be able to easily identify problems and find solutions
The business required a single pane of glass dashboard to troubleshoot problems quickly without having to question data integrity
The IT Team needed a solution with in-depth features to allow the business to get a better perspective of their IT environment.

Use Case

Hudson evaluated other software solutions, but chose SolarWinds to monitor:

Network performance
Network traffic, QoS and performance
Physical and virtual server health and performance
Storage arrays capacity and performance

Results

After deploying SolarWinds monitoring software, the company has seen:

80-100% improvement in their ability to identify and troubleshoot application performance.

Saved between $50,000 – $100,000 annually on labor, software, maintenance, and admin costs (compared to their previous solution).

SolarWinds monitoring software Customer Testimonial

Other tools are either too costly or with limited functionality. SolarWinds is just the right value for money with the required features and the added advantage of ease of deployment and it provides a quick ROI.

— Professional Services/Consulting, Global 500 Computer Services Company

TechValidate Research on SolarWinds monitoring software

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds monitoring software. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

More Users Choose SolarWinds for its Flexible, Intuitive & Customizable Interface

Tabcorp Holdings

Introduction

Challenges

Use Case

Results

Company Profile

68% of small and medium sized companies save over $10,000 annually with SolarWinds

Hudson Recruitment Australia

Introduction

Challenges

Use Case

Results

Company Profile

More to Explore