TechValidate Research on SolarWinds

279 Case Studies – Page 10 of 10


Case Study: US Army

“Quickly assess the nodes and their performance.”

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Didn’t have the tools to troubleshoot network problems or outages
    • Lacked visibility into system/server health

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
    • Systems Management
    • Remote Support and IT Troubleshooting Tools
  • Uses SolarWinds’ products within department/location
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To resolve configuration issues
    • To monitor system/server, application or database health

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved configuration management
    • Improved log tracking and management
    • Increased productivity of IT staff
  • Rated their satisfaction with SolarWinds’ products as 9 out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • Server & Application Monitor
  • Realized a return on investment payback period of 0-3 months with SolarWinds’ products.
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Cost effectiveness
    • Experience with other SolarWinds’ products
    • Integration with other SolarWinds’ products

Case Study: US Army

“SolarWinds works very well.”

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Had difficulty providing end-user and systems support from a central location

Use Case

  • Regularly uses the following SolarWinds products:
    • Remote Support and IT Troubleshooting Tools
  • Uses SolarWinds’ products within department / location
  • Leverages SolarWinds’ products in order to:
    • To support end-users and systems from a central location

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Provided better service levels to the agency
    • Increased productivity of IT staff
  • Rated their satisfaction with SolarWinds’ products as 9 out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • DameWare Remote Support
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Cost effectiveness
    • Best value

Case Study: National Aeronautics and Space Administration

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Didn’t have the tools to troubleshoot network problems or outages
    • Lacked visibility into system / server health

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
    • Systems Management
    • Remote Support and IT Troubleshooting Tools
  • Uses SolarWinds’ products across multiple departments / locations, but not whole agency
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To monitor system / server, application or database health

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved resolution rates for networking issues
    • Improved configuration management
    • Increased productivity of IT staff
  • Rated their satisfaction with SolarWinds’ products as 9 out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
  • Realized a return on investment payback period of 4-6 months with SolarWinds’ products.
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Cost effectiveness
    • Best value

Case Study: General Services Administration

“SAM allowed me to make our Citrix environment rock solid by managing the services. NPM monitors my Dell Hardware. IPAM is how I keep track of IP addresses and what is in use.”

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Didn’t have the tools to troubleshoot network problems or outages
    • Lacked visibility into system / server health

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
    • Systems Management
    • Remote Support and IT Troubleshooting Tools
  • Uses SolarWinds’ products across multiple departments / locations, but not whole agency
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To monitor system / server, application or database health

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Provided better service levels to the agency
    • Increased productivity of IT staff
  • Rated their satisfaction with SolarWinds’ products as 9 out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • Server & Application Monitor
    • IP Address Manager
  • Realized a return on investment payback period of 10-12 months with SolarWinds’ products.
  • Purchased their SolarWinds’ products because of:
    • Cost effectiveness
    • Experience with other SolarWinds’ products
    • Best value

Case Study: Department of Interior

“With NPM/NCM/SAM I can monitor & manage network devices & servers from one location. With DameWare I can also remotely access workstations & servers. With IPAM I can keep track of IP addresses & check for unknown devices.”

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Didn’t have the tools to troubleshoot network problems or outages
    • Lacked visibility into system / server health
    • Had inadequate automation of compliance reporting

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
    • Systems Management
    • Cybersecurity
    • Remote Support and IT Troubleshooting Tools
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To monitor system / server, application or database health
    • To monitor security incidents and vulnerabilities and improve compliance
    • To support end-users and systems from a central location

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved configuration management
    • Improved log tracking and management
    • Deployed network changes faster with less risk
    • Improved security and reduced threat vulnerability
    • Increased productivity of IT staff
  • Rated their satisfaction with SolarWinds’ products as 9 out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • Network Configuration Manager
    • Server & Application Monitor
    • IP Address Manager
    • DameWare Remote Support
  • Realized a return on investment payback period of 4-6 months with SolarWinds’ products.
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Multi-vendor support
    • Experience with other SolarWinds’ products
    • Integration with other SolarWinds’ products
    • Best value

Case Study: US Department of Interior

“Able to see what is causing the high traffic, able to make best decisions for which location gets upgrades. No longer the squeaky wheel, it is the location in need.”

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Didn’t have the tools to troubleshoot network problems or outages

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
  • Uses SolarWinds’ products across multiple departments / locations, but not whole agency.
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved resolution rates for networking issues
    • Provided better service levels to the agency
    • Increased productivity of IT staff
  • Rated their satisfaction with SolarWinds’ products as 10 (most satisfied) out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • NetFlow Traffic Analyzer
  • Purchased their SolarWinds’ products because of:
    • Scalability / ability to support our growth
    • Colleague recommendation

Case Study: US Air Force

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Didn’t have the tools to troubleshoot network problems or outages

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
    • Systems Management
  • Uses SolarWinds’ products across multiple departments / locations, but not whole agency
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To resolve configuration issues

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved resolution rates for networking issues
    • Improved configuration management
    • Improved security and reduced threat vulnerability
  • Rated their satisfaction with SolarWinds’ products as 10 (most satisfied) out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • Network Configuration Manager
    • Server & Application Monitor
    • NetFlow Traffic Analyzer
    • IP Address Manager
    • Network Topology Mapper
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Multi-vendor support
    • Experience with other SolarWinds’ products
    • Scalability / ability to support our growth
    • Colleague recommendation

Case Study: US Department of Commerce

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Lacked visibility into system / server health

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
    • Systems Management
    • Database Management and Performance
  • Uses SolarWinds’ products across multiple departments / locations, but not whole agency
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To resolve configuration issues
    • To monitor system / server, application or database health

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved resolution rates for networking issues
    • Improved configuration management
    • Improved log tracking and management
    • Provided better service levels to the agency
    • Deployed network changes faster with less risk
  • Rated their satisfaction with SolarWinds’ products as 10 (most satisfied) out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • Network Configuration Manager
    • Server & Application Monitor
    • NetFlow Traffic Analyzer
    • Virtualization Manager
    • Engineer’s Toolset
    • Kiwi Syslog Server
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Cost effectiveness
    • Multi-vendor support
    • Best value
    • Scalability / ability to support our growth
    • Colleague recommendation

Case Study: United States Department of Defense

Challenges

  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into system / server health

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
  • Uses SolarWinds’ products within department / location
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To resolve configuration issues
    • To monitor system / server, application or database health

Results

  • Realized the following benefits by using SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved configuration management
    • Improved log tracking and management
  • Rated their satisfaction with SolarWinds’ products as 9 out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • Network Configuration Manager
    • Server & Application Monitor
    • NetFlow Traffic Analyzer
  • Purchased their SolarWinds’ products because of:
    • Cost effectiveness



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