Challenges
- Faced the following IT challenges prior to implementing SolarWinds’ products:
- Lacked visibility into the problems leading to network performance issues
- Lacked visibility into system / server health
Use Case
- Regularly uses the following SolarWinds products:
- Network Management
- Systems Management
- Uses SolarWinds’ products within department / location.
- Leverages SolarWinds’ products in order to:
- Monitor network performance
- Troubleshoot network problems or outages
- Resolve configuration issues
- Monitor system / server, application or database health
Results
- Realized the following benefits by using SolarWinds’ products:
- Correlated network, server, and application issues to resolve performance problems
- Improved resolution rates for networking issues
- Improved configuration management
- Improved log tracking and management
- Improved NIST FISMA / DISA STIGS compliance
- Rated their satisfaction with SolarWinds’ products as 9 out of 10.
- Agrees the following are their favorite SolarWinds products:
- Network Performance Monitor
- Network Configuration Manager
- Server & Application Monitor
- NetFlow Traffic Analyzer
- User Device Tracker
- VoIP & Network Quality Manager
- Engineer’s Toolset
- DameWare Remote Support
- Kiwi Syslog Server
- Purchased their SolarWinds products because of:
- Ease of use
- Multi-vendor support
- Experience with other SolarWinds’ products
- Scalability / ability to support our growth
- Colleague recommendation
