SolarWinds State Of Maryland

SolarWinds Case Study

State Of Maryland

This case study of State of Maryland is based on an October 2022 survey of SolarWinds customers by TechValidate, a 3rd-party research service.

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds:

IT challenges their agency faced prior to implementing SolarWinds products:
- The difficulty of providing end-user and systems support from a central location

The key features and functionalities of SolarWinds that the surveyed organization uses:

Regular user in the following SolarWinds product areas:
- Remote Support and IT Help Desk
Uses SolarWinds products combination / varies by product
Agency use cases for leveraging SolarWinds products:
- To support end-users and systems from a central location
They deploy SolarWinds to monitor 200-500 objects.

The surveyed organization achieved the following results with SolarWinds:

Results they were able to produce using SolarWinds products:
- Provide better service levels to the organization
Favorite SolarWinds products:
- Network Performance Monitor
- Dameware Remote Everywhere
- Patch Manager