Challenges
- Faced the following IT challenges prior to implementing SolarWinds’ products:
- Lacked visibility into system/server health
- Had inadequate automation of compliance reporting
Use Case
- Regularly uses the following SolarWinds products:
- Network Management
- Systems Management
- Uses SolarWinds’ products across multiple departments / locations, but not whole agency
- Leverages SolarWinds’ products in order to:
- To monitor network performance
- To troubleshoot network problems or outages
- To resolve configuration issues
- To monitor system/server, application or database health
Results
- Realized the following benefits by using SolarWinds’ products:
- Improved resolution rates for networking issues
- Improved configuration management
- Improved log tracking and management
- Deployed network changes faster with less risk
- Increased productivity of IT staff
- Rated their satisfaction with SolarWinds’ products as 10 (most satisfied) out of 10
- Agrees the following are their favorite SolarWinds’ products:
- Network Configuration Manager
- User Device Tracker
- IP Address Manager
- Network Topology Mapper
- Realized a return on investment payback period of 4-6 months with SolarWinds’ products
- Purchased their SolarWinds’ products because of:
- Cost effectiveness
- Experience with other SolarWinds’ products
- Integration with other SolarWinds’ products
