TechValidate Research on SolarWinds

Case Study: Hellenic Ministry of Citizen Protection (Greek Ministry of Interior)

“SolarWinds is easy to configure, provides a very quick view of my network’s health, and offers very important info from all the devices.”


  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Lacked visibility into system / server health

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
  • Uses SolarWinds’ products within department / location.
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To monitor system / server, application or database health


  • Achieved the following with SolarWinds’ products:
    • Correlated network, server, and application issues to resolve performance problems
    • Improved resolution rates for networking issues
    • Improved log tracking and management
    • Provided better service levels to the agency
  • Rated their satisfaction with SolarWinds’ products as 9 out of 10.
  • Their favourite SolarWinds products are:
    • Network Performance Monitor
    • Server & Application Monitor
    • NetFlow Traffic Analyzer
    • VoIP & Network Quality Manager
    • IP Address Manager
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Scalability / ability to support our growth
    • Colleague recommendation

About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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