TechValidate Research on SolarWinds

Case Study: Irish Department of Defence

“SolarWinds is our only product.”


  • Faced the following IT challenge prior to implementing SolarWinds’ products:
    • Had difficulty providing end-user and systems support from a central location

Use Case

  • Regularly uses the following SolarWinds product:
    • Remote Support and IT Troubleshooting Tools
  • Uses SolarWinds’ products within department / location.
  • Leverages SolarWinds’ products in order to:
    • Support end-users and systems from a central location


  • Achieved the following with SolarWinds’ products:
    • Increased productivity of IT staff
  • Rated their satisfaction with SolarWinds’ products as 7 out of 10.
  • Their favourite SolarWinds product is:
    • DameWare Remote Support

About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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