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SolarWinds Government Case Study

New York City Transit Authority Case Study

Introduction

This case study of Law Enforcement is based on an October 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

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“My favorite SolarWinds product is NetFlow Traffic Analyzer.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into system/server health

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Network management
  • Uses SolarWinds products across whole organization
  • Agency use cases for leveraging SolarWinds products:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To monitor system/server health

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Correlate network, server, and application issues to resolve performance problems
    • Improve resolution rates for networking performance and capacity issues
    • Improve configuration management
  • Favorite SolarWinds products:
    • NetFlow Traffic Analyzer
    • Kiwi Syslog Server
  • Realized a return on investment payback period of 7 to 9 months with SolarWinds products

Organization Profile

Organization:
Law Enforcement

Industry:
Government

About SolarWinds Government

SolarWinds delivers powerful, affordable, and easy-to-use IT solutions to solutions to government and education to monitor and manage networks and systems, streamline support operations, and ensure security and compliance.

Learn More:

SolarWinds

SolarWinds Government

Source: Karl Toben, Security Specialist, Law Enforcement
Validated
  Published: Nov. 15, 2019   TVID: 8B9-E18-FD5




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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