TechValidate Research on SolarWinds


SolarWinds Government Case Study

Government of Greece

Introduction

This case study of a federal government is based on a September 2017 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organisation asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organisation to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into the problems leading to network performance or capacity issues
    • Lack of visibility into system/server health
    • Lack of visibility into application or database performance

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organisation uses:

  • Regular user in the following SolarWinds product areas:
    • Network Management
    • Systems, Application, Server, and Storage Monitoring
  • Uses SolarWinds products combination / varies by product.
  • Agency use cases for leveraging SolarWinds products:
    • To monitor network performance
    • To monitor system / server health
    • To monitor application and database health
  • Favorite SolarWinds products are:
    • Network Performance Monitor
    • Server & Application Monitor

Results

The surveyed organisation achieved the following results with SolarWinds Government:

  • Saw the following results after using SolarWinds products:
    • Can correlate network, server, and application issues to resolve performance problems
    • Improved system and application monitoring and troubleshooting
    • Can provide better service levels to the agency
  • Purchased their SolarWinds products because of:
    • Ease of use
    • Multi-vendor support




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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