SolarWinds SUNY Oswego Case Study

SolarWinds Government Case Study

SUNY Oswego Case Study

This case study of SUNY Oswego is based on an October 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

IT challenges their agency faced prior to implementing SolarWinds products:
- Lack of visibility into the problems leading to network performance or capacity issues
- Not having the tools to troubleshoot network problems or outages
- Lack of visibility into system/server health

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

Regular user in the following SolarWinds product areas:
- Network management
- Systems, applications, servers, and storage monitoring
Uses SolarWinds products within department/location
Agency use cases for leveraging SolarWinds products:
- To troubleshoot network problems or outages
- To resolve configuration issues

The surveyed organization achieved the following results with SolarWinds Government:

Results they were able to produce using SolarWinds products:
- Correlate network, server, and application issues to resolve performance problems
- Improve resolution rates for networking performance and capacity issues
Favorite SolarWinds products:
- Network Configuration Manager
Realized a return on investment payback period of 4 to 6 months with SolarWinds products
Purchased their SolarWinds products because of:
- Ease of use
- Multi-vendor support
- Experience with other SolarWinds products
- Best value