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SolarWinds Government Case Study

Texas A&M University Case Study

Introduction

This case study of Texas A&M University is based on an October 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

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“We like Server & Application Monitor because it gives us real-time status of server health.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into system/server health
    • Lack of visibility into application or database performance
    • The difficulty of providing end-user and systems support from a central location

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Systems, applications, servers, and storage monitoring
  • Uses SolarWinds products across multiple departments / locations, but not whole organization
  • Agency use cases for leveraging SolarWinds products:
    • To monitor system/server health
    • To monitor application and database health
    • To troubleshoot across the application stack/infrastructure

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Improve system and application monitoring and troubleshooting
    • Provide better service levels to the organization
    • Improve log tracking and management
    • Provide planners with performance and capacity data to support modernization efforts
  • Favorite SolarWinds products:
    • Server & Application Monitor
    • IP Address Manager
    • Access Rights Manager
  • Purchased their SolarWinds products because of:
    • Multi-vendor support
    • Experience with other SolarWinds products
    • Scalability / Able to support our growth

Organization Profile

Organization:
Texas A&M University

Industry:
Education Institution

About SolarWinds Government

SolarWinds delivers powerful, affordable, and easy-to-use IT solutions to solutions to government and education to monitor and manage networks and systems, streamline support operations, and ensure security and compliance.

Learn More:

SolarWinds

SolarWinds Government

Source: James Williams, Systems Administrator, Texas A&M University
Validated
  Published: Nov. 19, 2019   TVID: 7D9-363-0D4




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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