TechValidate Research on SolarWinds


SolarWinds Government Case Study

State Of Iowa Case Study

Introduction

This case study of State of Iowa is based on a March 2019 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

“Database Performance Analyzer helps us to identify queries that have performance issues.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into the problems leading to network performance or capacity issues
    • Not having the tools to troubleshoot network problems or outages
    • Lack of visibility into system/server health
    • Lack of visibility into application or database performance
    • The difficulty of determining whether a security incident occurred and what happened during the breach
    • Inadequate automation of compliance reporting

Use Case

The key features and functionalities of SolarWinds Government that the surveyed company uses:

  • Regular user in the following SolarWind product areas:
    • Performance and management of databases
  • Uses SolarWinds products in the service / on the site
  • Agency use cases for leveraging SolarWinds products:
    • Monitoring the integrity of systems/servers
    • Monitoring the integrity of applications and databases

Results

The surveyed company achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Improved system and application monitoring and troubleshooting
  • Favorite SolarWinds products:
    • Server & Application Monitor
    • Database Performance Analyzer
  • Purchased their SolarWinds products because of:
    • Ease of use
    • Prior use of other SolarWinds products
    • Integration with other SolarWinds products




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on SolarWinds