Challenges
- Faced the following IT challenges prior to implementing SolarWinds’ products:
- Lacked visibility into the problems leading to network performance issues
- Had inadequate automation of compliance reporting
Use Case
- Regularly uses the following SolarWinds products:
- Network Management
- Remote Support and IT Troubleshooting Tools
- Configuration Management
- Uses SolarWinds’ products across multiple departments / locations, but not whole agency
- Leverages SolarWinds’ products in order to:
- Monitor network performance
- Troubleshoot network problems or outages
- Resolve configuration issues
- Monitor system / server, application or database health
- Monitor security incidents and vulnerabilities and improve compliance
Results
- Realized the following benefits by using SolarWinds’ products:
- Correlated network, server, and application issues to resolve performance problems
- Improved configuration management
- Improved log tracking and management
- Deployed network changes faster with less risk
- Improved security and reduced threat vulnerability
- Rated their satisfaction with SolarWinds’ products as 10 (most satisfied) out of 10
- Agrees the following are their favorite SolarWinds products:
- Network Performance Monitor
- Network Configuration Manager
- Purchased their SolarWinds products because of:
- Ease of use
- Experience with other SolarWinds products
- Scalability / ability to support our growth
