Challenges
- Faced the following IT challenges prior to implementing SolarWinds’ products:
- Lacked visibility into the problems leading to network performance issues
- Didn’t have the tools to troubleshoot network problems or outages
- Lacked visibility into system / server health
- Had inadequate automation of compliance reporting
Use Case
- Regularly uses the following SolarWinds products:
- Network Management
- Systems Management
- Cybersecurity
- Remote Support and IT Troubleshooting Tools
- Leverages SolarWinds’ products in order to:
- To monitor network performance
- To troubleshoot network problems or outages
- To monitor system / server, application or database health
- To monitor security incidents and vulnerabilities and improve compliance
- To support end-users and systems from a central location
Results
- Realized the following benefits by using SolarWinds’ products:
- Correlated network, server, and application issues to resolve performance problems
- Improved configuration management
- Improved log tracking and management
- Deployed network changes faster with less risk
- Improved security and reduced threat vulnerability
- Increased productivity of IT staff
- Rated their satisfaction with SolarWinds’ products as 9 out of 10.
- Agrees the following are their favorite SolarWinds’ products:
- Network Performance Monitor
- Network Configuration Manager
- Server & Application Monitor
- IP Address Manager
- DameWare Remote Support
- Realized a return on investment payback period of 4-6 months with SolarWinds’ products.
- Purchased their SolarWinds’ products because of:
- Ease of use
- Multi-vendor support
- Experience with other SolarWinds’ products
- Integration with other SolarWinds’ products
- Best value
