TechValidate Research on SolarWinds


SolarWinds Case Study

Nevada Local Government Case Study

Introduction

This case study of McCarran Center LLC is based on an October 2020 survey of SolarWinds customers by TechValidate, a 3rd-party research service.

“NPM and IPAM are the products that I normally use.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into the problems leading to network performance or capacity issues

Use Case

The key features and functionalities of SolarWinds that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Network management
  • Uses SolarWinds products across multiple departments / locations, but not whole organization
  • Agency use cases for leveraging SolarWinds products:
    • To monitor network performance
  • They deploy SolarWinds to monitor 1,001-5,000 objects.

Results

The surveyed organization achieved the following results with SolarWinds:

  • Results they were able to produce using SolarWinds products:
    • Improve resolution rates for networking performance and capacity issues
    • Improve log tracking and management
  • Favorite SolarWinds products:
    • Network Performance Monitor
    • IP Address Manager
  • Purchased their SolarWinds products because of:
    • Experience with other SolarWinds products
    • Integration with other SolarWinds products




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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