TechValidate Research on SolarWinds

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SolarWinds Government Case Study

UK Government

Introduction

This case study of a national government department is based on a September 2017 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organisation asked to have their name blinded to protect their confidentiality.

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Challenges

The business challenge that led the profiled organisation to evaluate and ultimately select SolarWinds Government:

  • IT challenge their department faced prior to implementing SolarWinds products:
    • Lack of visibility into system / server health

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organisation uses:

  • Regular user in the following SolarWinds product areas:
    • Systems, Application, Server, and Storage Monitoring
    • Remote Support and IT Help Desk
  • Uses SolarWinds products within department / location.
  • Agency use cases for leveraging SolarWinds’ products:
    • To monitor network performance
    • To monitor system/server health
    • To monitor application and database health
  • Favourite SolarWinds products are:
    • Server & Application Monitor

Results

The surveyed organisation achieved the following results with SolarWinds Government:

  • Saw the following results after using SolarWinds products:
    • Improved system and application monitoring and troubleshooting
    • Increased productivity of IT staff
  • Purchased their SolarWinds products because of:
    • Scalability / ability to support our growth

Organisation Profile

The organisation featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Organisation Size:
National

Industry:
Government

About SolarWinds Government

SolarWinds delivers powerful, affordable, and easy-to-use IT solutions to federal and government agencies across the US and Europe, including the UK National Health Service and a number of national defence ministry’s to monitor and manage networks and systems, streamline support operations, and ensure security and compliance.

Learn More:

SolarWinds

SolarWinds Government

Source: TechValidate survey of a National Government Agency
Validated
  Published: Oct. 5, 2017   TVID: 386-323-603




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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