TechValidate Research on SolarWinds

SolarWinds Government Case Study

UK Government


This case study of a national government department is based on a September 2017 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organisation asked to have their name blinded to protect their confidentiality.


The business challenge that led the profiled organisation to evaluate and ultimately select SolarWinds Government:

  • IT challenge their department faced prior to implementing SolarWinds products:
    • Lack of visibility into system / server health

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organisation uses:

  • Regular user in the following SolarWinds product areas:
    • Systems, Application, Server, and Storage Monitoring
    • Remote Support and IT Help Desk
  • Uses SolarWinds products within department / location.
  • Agency use cases for leveraging SolarWinds’ products:
    • To monitor network performance
    • To monitor system/server health
    • To monitor application and database health
  • Favourite SolarWinds products are:
    • Server & Application Monitor


The surveyed organisation achieved the following results with SolarWinds Government:

  • Saw the following results after using SolarWinds products:
    • Improved system and application monitoring and troubleshooting
    • Increased productivity of IT staff
  • Purchased their SolarWinds products because of:
    • Scalability / ability to support our growth

About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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