TechValidate Research on SolarWinds

SolarWinds Case Study

Federal Systems Integrator Case Study


This case study of a fortune 500 computer services company is based on a November 2015 survey of SolarWinds customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We are primarily NPM and NTA shop. The simplicity in which to perform standard network reliability and setting up of the views.”


The business challenges that led the profiled company to evaluate and ultimately select SolarWinds:

  • Faced the following IT challenge prior to implementing SolarWinds’ products:
    • Didn’t have the tools to troubleshoot network problems or outages

Use Case

The key features and functionalities of SolarWinds that the surveyed company uses:

  • Regularly uses the following SolarWinds product:
    • Network Management
  • Uses SolarWinds’ products across whole agency.
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages


The surveyed company achieved the following results with SolarWinds:

  • Realized the following benefit by using SolarWinds’ products:
    • Improved resolution rates for networking issues
  • Agrees the following are their favorite SolarWinds’ product:
    • Network Performance Monitor
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Cost effectiveness

About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

More Research on SolarWinds