SolarWinds Dept. of Justice Case Study

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SolarWinds Government Case Study

Dept. of Justice Case Study

Introduction

This case study of a federal government is based on a September 2016 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

IT challenges their agency faced prior to implementing SolarWinds’ products:
- Lack of visibility into the problems leading to network performance or capacity issues
- Lack of visibility into system/server health

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

Regular user in the following SolarWind product areas:
- Network Management
Uses SolarWinds’ products across whole agency.
Agency use cases for leveraging SolarWinds’ products:
- To monitor network performance
- To troubleshoot network problems or outages

Results

The surveyed organization achieved the following results with SolarWinds Government:

Results they were able to produce using SolarWinds’ products:
- Correlate network, server, and application issues to resolve performance problems
- Improve log tracking and management
Favorite SolarWinds’ products:
- Network Performance Monitor
- Network Configuration Manager
- NetFlow Traffic Analyzer
- IP Address Manager
- Serv-U FTP Server
Purchased their SolarWinds’ products because of:
- Ease of use

TechValidate Research on SolarWinds

Dept. of Justice Case Study

Introduction

Challenges

Use Case

Results

Organization Profile

About SolarWinds Government

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