Challenges
- Faced the following IT challenges prior to implementing SolarWinds’ products:
- Lacked visibility into the problems leading to network performance issues
- Didn’t have the tools to troubleshoot network problems or outages
Use Case
- Regularly uses the following SolarWinds products:
- Network Management
- Uses SolarWinds’ products within department / location.
- Leverages SolarWinds’ products in order to:
- To monitor network performance
- To troubleshoot network problems or outages
Results
- Realized the following benefits by using SolarWinds’ products:
- Correlated network, server, and application issues to resolve performance problems
- Improved resolution rates for networking issues
- Increased productivity of IT staff
- Rated their satisfaction with SolarWinds’ products as 9 out of 10.
- Agrees the following are their favorite SolarWinds’ products:
- Network Performance Monitor
- NetFlow Traffic Analyzer
- Engineer’s Toolset
- Kiwi Syslog Server
- Purchased their SolarWinds’ products because of:
- Ease of use
- Cost effectiveness
- Multi-vendor support
