Challenges
- Faced the following IT challenges prior to implementing SolarWinds’ products:
- Lacked visibility into the problems leading to network performance issues
- Didn’t have the tools to troubleshoot network problems or outages
- Lacked visibility into system / server health
Use Case
- Regularly uses the following SolarWinds product:
- Network Management
- Uses SolarWinds’ products within department / location
- Leverages SolarWinds’ products in order to:
- Monitor network performance
- Troubleshoot network problems or outages
- Monitor system / server, application or database health
Results
- Achieved the following with SolarWinds’ products:
- Correlated network, server, and application issues to resolve performance problems
- Improved log tracking and management
- Rated their satisfaction with SolarWinds’ products as 7 out of 10.
- Their favourite SolarWinds products are:
- Network Performance Monitor
- NetFlow Traffic Analyzer
- IP Address Manager
- Realised a return on investment payback period of 7-9 months with SolarWinds’ products.
- Purchased their SolarWinds’ products because of:
- Colleague recommendation
