SolarWinds NOAA Case Study

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SolarWinds Government Case Study

NOAA Case Study

Introduction

This case study of a federal government is based on a September 2020 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds:

IT challenges their agency faced prior to implementing SolarWinds products:
- Lack of visibility into the problems leading to network performance or capacity issues
- Not having the tools to troubleshoot network problems or outages

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

Regular user in the following SolarWinds product areas:
- Network management
- Security and compliance
Uses SolarWinds products across multiple departments / locations, but not whole organization
Agency use cases for leveraging SolarWinds products:
- To monitor network performance
- To troubleshoot network problems or outages
- To resolve configuration issues

Results

The surveyed organization achieved the following results with SolarWinds:

Results they were able to produce using SolarWinds products:
- Improve configuration management
Favorite SolarWinds products:
- Network Performance Monitor
- Network Configuration Manager
- NetFlow Traffic Analyzer
Realized a return on investment payback period of 10 to 12 months with SolarWinds products
Purchased their SolarWinds products because of:
- Ease of use
- Experience with other SolarWinds products

TechValidate Research on SolarWinds

NOAA Case Study

Introduction

Challenges

Use Case

Results

Organization Profile

About SolarWinds Government

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