TechValidate Research on SolarWinds

Case Study: Department of Defense

“In my opinion, these provide me the core information needed to recognize performance issues on my networks. NCM has helped tremendously in highlighting compliance issues and improving our configuration management posture. The ability to maintain and search logs with Kiwi Syslog Server has helped in numerous ways, such as helping identify root cause for failures. Once we purchase LEM, we expect to make improvements here as well as aiding our cyber security capability.”


  • Faced the following IT challenges prior to implementing SolarWinds’ products:
    • Lacked visibility into the problems leading to network performance issues
    • Didn’t have the tools to troubleshoot network problems or outages
    • Had inadequate automation of compliance reporting

Use Case

  • Regularly uses the following SolarWinds products:
    • Network Management
    • Systems Management
  • Uses SolarWinds’ products within department / location.
  • Leverages SolarWinds’ products in order to:
    • To monitor network performance
    • To troubleshoot network problems or outages
    • To resolve configuration issues


  • Realized the following benefits by using SolarWinds’ products:
    • Improved resolution rates for networking issues
    • Improved configuration management
    • Improved log tracking and management
    • Increased productivity of IT staff
    • Improved NIST FISMA / DISA STIGS compliance
  • Rated their satisfaction with SolarWinds’ products as 10 (most satisfied) out of 10.
  • Agrees the following are their favorite SolarWinds’ products:
    • Network Performance Monitor
    • Network Configuration Manager
    • NetFlow Traffic Analyzer
    • User Device Tracker
    • Log & Event Manager
    • Kiwi Syslog Server
  • Purchased their SolarWinds’ products because of:
    • Ease of use
    • Cost effectiveness
    • Best value

About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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