Challenges
- Faced the following IT challenges prior to implementing SolarWinds’ products:
- Lacked visibility into the problems leading to network performance issues
- Lacked visibility into system / server health
Use Case
- Regularly uses the following SolarWinds product:
- Database Management and Performance
- Uses SolarWinds’ products across whole agency
- Leverages SolarWinds’ products in order to:
- To monitor system / server, application or database health
Results
- Achieved the following with SolarWinds’ products:
- Correlated network, server, and application issues to resolve performance problems
- Provided better service levels to the agency
- Rated their satisfaction with SolarWinds’ products as 8 out of 10
- Their favourite SolarWinds product is:
- Database Performance Analyzer
- Purchased their SolarWinds’ products because of:
- Ease of use
- Colleague recommendation
