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TechValidate Research on Softchoice

These pages present data that TechValidate has sourced via direct research with verified customers and users of Softchoice. TechValidate stands behind the authenticity of all published data. Learn more »



259 Customers Surveyed

1,949 Data Points Collected

203 Published TechFacts

30 Published Charts

52 Published Case Studies



Featured Research Collections for Softchoice

Curated collections and slideshows of TechValidate research data on Softchoice.



Selected Research Highlights


A Media & Entertainment Company Partners with Softchoice to Achieve Office 365 Success

Introduction

This case study of a medium enterprise media & entertainment company is based on a December 2013 survey of Office 365 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I enjoyed working with Softchoice. The technical consultant was smart and direct and helped me with our needs. "

Challenges

  • Solved the following challenges by implementing Office 365:
    • Improved collaboration services
    • Improved productivity
  • Implemented Office 365 for the following reasons:
    • Reduce costs
    • Support business growth expectations
    • Achieve better management/economies of scale

Use Case

  • Softchoice contributed to the adoption of Office 365 in their organization in the following ways:
    • Deployment and implementation services
  • The Softchoice team contributed to the success of their Office 365 implementation in the following ways:
    • Providing recommendations and options

Results

  • Achieved the following goals through the implementation of Office 365:
    • Simplified management
    • Reduced operational costs
    • An improved user experience
  • Rated the value of the following Office 365 benefits:
    • operational vs capital expense: extremely valuable
    • rapid implementation: very valuable
    • simplified administration: very valuable
    • richer functionalilty: very valuable
    • reduced upgrade effort: very valuable
  • Is extremely likely to recommend Softchoice’s implementation of Office 365 to a colleague.
  • Improved collaboration with Microsoft O365 in the following ways:
    • Facilitating remote access and mobility

Softchoice Services Allows Customers to Reinvest in IT Innovation

11 IT organizations reallocated 30 or more IT personnel hours to other areas of their business by engaging with Softchoice.

Softchoice Customer Statement

City of Moncton saw extremely significant results in terms of delivering Business Results with Softchoice vs. other methods (i.e. internal resources).

Softchoice Services offer broad value vs. other methods of IT service delivery

What results did Softchoice Services help deliver with this project vs. alternatives?

S Extremely Significant Results S Very Significant Results S Significant Results S Results S No Results

Save significant time & cycles
Decrease project risk
Improve overall outcome
Increase existing IT knowledge
Deliver business results

Customers Consistently Rate Softchoice’s Keystone Services As Extremely Valuable

Customers rated Keystone Services capabilities in terms of how valuable they are to their organization:

S Extremely Valuable S Valuable S Somewhat Valuable S Not Valuable

End-to-end Incident Management
Knowledge of Your Environment
Cross Technology Expertise
24X7 Live Voice
Historical Reporting/Trending

Softchoice Case Study

Wier & Associates, Inc.

Introduction

This case study of Wier & Associates, Inc. is based on a November 2017 survey of Softchoice customers by TechValidate, a 3rd-party research service.

“While we barely touch the surface of AWS, the move to incorporate AWS into our primary offsite backup was easy, straightforward and took very little effort to make happen. As we move forward into more cloud base functions, AWS will always be our starting point.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Softchoice:

  • Describe their adoption of the cloud as “Limited Production Workloads.”

Use Case

The key features and functionalities of Softchoice that the surveyed company uses:

  • Uses Amazon Web Services for the following:
    • Backup or Archive
    • Disaster Recovery
    • Web Sites and/or Web Applications
  • Provided the following services related to Amazon Web Services by Softchoice:
    • Keystone Managed Services (ongoing support)
    • Business Case Development and/or Cost Forecasting
    • Deployment and Migration Services
    • Application Modernization for Cloud
    • Training and Knowledge Transfer
  • Achieved the following with the help of Softchoice Services:
    • Converted capital expenses to operating expenses
    • Simplified data availability and integration
    • Managed IT costs
    • Reduced risk

Results

The surveyed company achieved the following results with Softchoice:

  • Delivered services to their business 0 weeks faster as a result of the solution with Softchoice and AWS.
  • Reallocated 2 personnel hours a a result of engaging Softchoice Services.
  • Rates the following Softchoice Services capabilities:
    • End-to-end solution capability: extremely valuable
    • Expertise & knowledge transfer: extremely valuable
    • Delivery methodology: extremely valuable
    • Personalized service delivery: extremely valuable
    • expertise: extremely valuable
  • Has seen the following with Softchoice’s abilities:
    • Save significant time & effort: significant results
    • Decrease project risk: significant results
    • Improve overall outcome: significant results
    • Build internal skills: significant results
    • Deliver business results: significant results
  • Decided to work with Softchoice for the following reasons:
    • Their preference in vendors
    • A previously good experience with Softchoice
    • A trusted relationship with a Softchoice employee


More to Explore



About Softchoice

As a leading North American provider of IT solutions and managed services, Softchoice combines the efficiency and reliability of a national IT supplier with the personal touch and technical expertise of a local solutions provider. Softchoice's holistic approach to technology includes solution design, implementation, asset management, cloud and managed services, as well as access to one of the most comprehensive and cost-effective technology distribution networks in North America.

  Softchoice Website