TechValidate Research on Google Cloud SMB

These pages present data that TechValidate has sourced via direct research with verified customers and users of Google Cloud SMB. TechValidate stands behind the authenticity of all published data. Learn more »



403 Customers Surveyed

2,909 Data Points Collected

52 Published TechFacts

4 Published Charts

12 Published Case Studies



Selected Research Highlights


Google Cloud Customer Satisfaction Rating

Arian Ribell, an IT Architect at CatalogPlayer, would be very likely to recommend Google Cloud for this reason:

Google Cloud is the best cloud on the market right now.

Google Cloud Platform Case Study

Computer Hardware Company

Introduction

This case study of a small business computer hardware company is based on an August 2020 survey of Google Cloud Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We develop and deploy our cloud-native business applications with Cloud Build, Google Kubernetes Engine, and Traffic Director. Using Google Kubernetes Engine and related Google Cloud products in our development and production environments empower us to achieve amazing targets even with a small team.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Google Cloud Platform:

  • Challenges that led them to select Google Cloud Platform:
    • Limited time and resources to run IT and business operations
    • A need to reduce costs
    • Industry or regulatory requirements (GDPR)
    • A need to accelerate release velocity
    • A need to improve software availability and uptime
    • A need to increase security
  • Used the following solution prior to migrating to Google Cloud Platform:
    • An on-premise solution

Use Case

The key features and functionalities of Google Cloud Platform that the surveyed company uses:

  • Chose Google Cloud Platform versus other cloud vendors because of Google’s:
    • Cost / pricing
    • Innovative capabilities
    • Ease of use
    • Reliability
    • Security
    • Ease of migration
    • Strong partner ecosystem
    • Added value with their partnership
  • Google Cloud Platform products used in production today:
    • Cloud SQL
    • Developer tools (Cloud Build, Cloud Code)
    • Kubernetes Engine
  • Rates the following attributes of Google Cloud Platform compared to their previous technology solution:
    • Performance and scalability: best in class
    • Ease of use: best in class
    • Reliability: best in class
    • Security: best in class
    • Innovative features: best in class

Results

The surveyed company achieved the following results with Google Cloud Platform:

  • Saw the following operational and business benefits after deploying Google Cloud Platform:
    • Reduced costs
    • Reduced infrastructure maintenance
    • Improved IT staff productivity
    • Improved application performance and scalability
    • Improved reliability and availability
    • Increased release velocity
    • Increased security
    • Improved data analytics and intelligence
  • Agrees with the following when comparing Google Cloud Platform to similar vendors they’ve worked with in the past:
    • Google Cloud Platform offers better pricing
    • Google Cloud Platform offers better reliability
    • Google Cloud Platform offers better security
    • Google Cloud Platform offers better performance and scalability
    • Google Cloud Platform offers a more intuitive user experience
    • Google Cloud Platform helps us innovate faster
  • Improved the following since using Google Cloud Platform:
    • Reduced costs: 75%+
    • Improved IT staff productivity: 75%+
    • Improved application performance and scalability: 75%+
    • Improved reliability and availability: 75%+
    • Increased release velocity: 75%+
  • Saw a return on their investment with Google Cloud Platform within 1-3 months.

Google Cloud Platform Customer Review

Accelerating app development with Google Cloud

5/5 Stars

How does your organization use Google Cloud Platform?

We use Kubernetes to deploy backend and frontend applications that are used in the Fitness industry.

Please describe the operational and/or business impact that Google Cloud Platform has had on your organization.

By using Google Kubernetes Engine, we were able to better control our application deployment cycle and scalability capabilities than other methods.

Google Cloud Customer Research

Which Google Cloud Platform products do you use in production today?

Cloud Storage
83%
Compute Engine
83%
Kubernetes Engine
62%
Cloud SQL
52%
BigQuery
45%
App Engine
38%
Developer Tools (Cloud Build, Cloud Code)
21%
AI Building Blocks (Vision, Translation)
14%
Cloud Run
14%

Google Cloud Customer Research

What were the top reasons for choosing Google Cloud Platform versus other cloud vendors?

Innovative capabilities
62%
Ease of use
59%
Cost / pricing
55%
Reliability
52%
Security
45%
Value added from partnering with Google
21%
Strong partner ecosystem
14%
Ease of migration
7%

Google Cloud Case Study

Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on an August 2020 survey of Google Cloud customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Google Cloud is coherent across all products, it has good documentation and convenient UI.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Google Cloud:

  • Faced the following challenge that led them to select Google Cloud Platform:
    • Needed a place to host services – they did not plan to have their own infrastructure
  • Used the following solution prior to migrating to Google Cloud Platform:
    • Amazon Web Services (AWS)

Use Case

The key features and functionalities of Google Cloud that the surveyed company uses:

  • Chose Google Cloud Platform versus other cloud vendors because of Google’s:
    • Ease of use
    • Reliability
  • Google Cloud Platform products used in production today:
    • Cloud Storage
    • Kubernetes Engine
    • Spanner
    • Memcache
    • Load Balancers
  • Rates the following attributes of Google Cloud Platform compared to their previous technology solution:
    • Performance and scalability: best in class
    • Ease of use: significantly better
    • Reliability: better
    • Security: better
    • Innovative features: better

Results

The surveyed company achieved the following results with Google Cloud:

  • Saw the following operational and business benefits after deploying Google Cloud Platform:
    • Improved reliability and availability
    • Increased release velocity
    • No need for big IT department
  • Agrees with the following when comparing Google Cloud Platform to similar vendors they’ve worked with in the past:
    • Google Cloud Platform offers better reliability
    • Google Cloud Platform offers better security
    • Google Cloud Platform offers better performance and scalability
    • Google Cloud Platform offers a more intuitive user experience


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