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TechValidate Research on Smartsheet

These pages present data that TechValidate has sourced via direct research with verified customers and users of Smartsheet. TechValidate stands behind the authenticity of all published data. Learn more »



1,262 Customers Surveyed

10,673 Data Points Collected

46 Published TechFacts

18 Published Case Studies



Selected Research Highlights


Smartsheet Customer Testimonial

“With Smartsheet for Salesforce, I can share select information from Salesforce with partners outside of the organization, without needing to manually update anything. This has been a huge time saver for me.”

Mike Combs, Director of Sales, Falcon Structures

Smartsheet Case Study

First Databank

Introduction

This case study of First Databank is based on a February 2018 survey of Smartsheet customers by TechValidate, a 3rd-party research service.

“Smartsheet removes the limitation of silos using spreadsheets, with Smartsheet for JIRA we limit task updates in different places and the ability to automate notifications and alerts is a huge benefit.”

Challenges

The business challenges that led First Databank to evaluate and ultimately select Smartsheet:

  • Outdated data
  • Poor collaboration across resources
  • Siloed information
  • The inability to easily collect data
  • Slow, manual processes
  • Lack of team member accountability

Use Case

The key features and functionalities of Smartsheet that First Databank uses:

  • Smartsheet for JIRA
  • Smartsheet with Microsoft Office 365
    • Using Smartsheet for Outlook
    • Microsoft Power BI to analyze Smartsheet data
    • Saving documents to Microsoft OneDrive
  • First Data Bank is also using the following features from Smartsheet:
    • Alerts and Actions
    • Sights/Dashboards
    • Comments
    • Sharing Rows
    • Smartsheet Mobile
    • Reports, VLookup and charts

Results

First Databank achieved the following results with Smartsheet:

  • Making better, more informed decisions – faster
  • A decreased budget investment in tools
  • Delivering more consistent results
  • Increased work efficiency
  • Increased collaboration with teams using standardized reporting tools
  • Improved visibility
  • Reduced resource time investment
  • Accelerated data gathering
  • Streamlined communications
  • Saves 6-10 hours per week using Smartsheet.
  • Saw a return-on-investment in 3-6 months.

Smartsheet Customer Testimonial

Arvada Fire District Use Case

By creating a Smartsheet dashboard, our station captains now have a single page to view and to access multiple applications, sheets, forms and links to other sites. This helps reduce the time it takes for them to get the data they are looking for and it also reduces the amount of time our IT staff spends re-sending links and locations to the resources.

Phillip Trujillo, IT Analyst, Arvada Fire District

Smartsheet Case Study

Falcon Structures

Introduction

This case study of Falcon Structures is based on a February 2018 survey of Smartsheet customers by TechValidate, a 3rd-party research service.

“With Smartsheet for Salesforce I can share select information from Salesforce with partners outside of the organization without needing to manually update anything. This has been a huge time savings for me.”

Challenges

The business challenges that led Falcon Structures to evaluate and ultimately select Smartsheet:

  • Outdated data
  • Inability to easily collaborate across resources
  • Slow, manual processes

Use Case

The key features and functionalities of Smartsheet that Falcon Structures uses:

  • Smartsheet for Salesforce
  • Reporting and Dashboards

Results

Falcon Structures benefitted in the following ways since using Smartsheet:

  • Making better, more informed decisions
  • Making decisions faster
  • Improved visibility
  • Reduced resource time investment
  • Saves 1-5 hours per week using Smartsheet.
  • Saw a return-on-investment in 3-6 months.


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About Smartsheet

Smartsheet is the best way to plan, capture, manage, automate, and report on work, enabling teams to move from idea to impact — fast. Our powerful work execution platform is trusted by over 70,000 companies, and offers exceptional speed to business value so you say yes to more ideas, more customers, and more revenue.

Smartsheet Website   Smartsheet Website