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TechValidate Research on Smartsheet

These pages present data that TechValidate has sourced via direct research with verified customers and users of Smartsheet. TechValidate stands behind the authenticity of all published data. Learn more »



1,328 Customers Surveyed

11,264 Data Points Collected

50 Published TechFacts

18 Published Case Studies



Selected Research Highlights


Smartsheet Customer Testimonial

Smartsheet has helped us with managing and reporting for our national project programs. Smartsheet allows us to create a template that various program managers can adhere to and we can summarize centrally to more effectively plan resources and “tell a story," both internally and externally.

Engineer, Large Enterprise Construction Company

Smartsheet Customer Testimonial

We are using Smartsheet for Credit Register. It is a single source of truth for all concerned and easy to use across our large team.

Debbie Clifford, Finance Professional , Queensland Government

Smartsheet Case Study

Radiant Global Logistics

Introduction

This case study of Radiant Global Logistics is based on a February 2018 survey of Smartsheet customers by TechValidate, a 3rd-party research service.

“With Smartsheet and Microsoft Office 365, I can centralize my email communications and keep everyone on my team updated.”

Challenges

The business challenges that led Radiant Global Logistics to evaluate and ultimately select Smartsheet:

  • Slow time to deployment/completion of projects/process
  • Challenges with cross team collaboration
  • Slow, manual processes
  • Lack of team memeber accountablility

Use Case

The key features and functionalities of Smartsheet that Radiant Global Logistics uses include:

  • Microsoft Office 365
    • Microsoft Outlook add-ons
    • Using single sign-on integration to authenticate their Smartsheet license using Microsoft credentials
    • Using Smartsheet sheets, reports and dashboards inside of Microsoft Teams
    • Exporting Smartsheet data to Microsoft Excel Sheet
  • Radiant Global Logistics also uses the following features from Smartsheet:
    • Alerts and Actions
    • Comments
    • Forms
    • Sharing Rows
    • Smartsheet Mobile

Results

Radiant Global Logistics achieved the following benefits with Smartsheet and Microsoft Office 365:

  • Making better, more informed decisions
  • Delivering more consistent results
  • Increased work efficiency
  • Improved visibility
  • Reduced resource time investment
  • Accelerated data gathering
  • Streamlined communications
  • Integrations with vendor partners
  • Saves > 20 hours per week using Smartsheet.
  • Saw a return-on-investment in one month.
  • Smartsheet Case Study

    Annum

    Introduction

    This case study of annum.com is based on a February 2018 survey of Smartsheet customers by TechValidate, a 3rd-party research service.

    “The Dashboards feature has been invaluable. Now with the addition of the charts widgets, its for a very effective, robust dashboard for us, and allows me to visualize data in a meaningful way.”

    Challenges

    The business challenges that led Annum to evaluate and ultimately select Smartsheet:

    • Poor collaboration across resources
    • Siloed information
    • The inability to easily collect data
    • Slow, manual processes
    • Lack of team member accountability

    Use Case

    The key features and functionalities of Smartsheet that Annum uses:

    • Smartsheet for JIRA
    • Smartsheet with Google Forms
    • Alerts and Actions
    • Dashboards
    • Comments
    • Sharing Rows
    • Smartsheet Mobile

    Results

    Since using Smartsheet and Smartsheet integrations, Annum has experienced the ability to:

    • Make better, more informed decisions
    • Make decisions faster
    • Increase work efficiency
    • Improve visibility
    • Accelerate data gathering
    • Streamline communications

    In addition, they:

    • Save 6-10 hours per week using Smartsheet.
    • Saw a return-on-investment in 1-3 months.


    More to Explore



    About Smartsheet

    Smartsheet is the best way to plan, capture, manage, automate, and report on work, enabling teams to move from idea to impact — fast. Our powerful work execution platform is trusted by over 70,000 companies, and offers exceptional speed to business value so you say yes to more ideas, more customers, and more revenue.

    Smartsheet Website   Smartsheet Website