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TechValidate Research on Smarter Security

These pages present data that TechValidate has sourced via direct research with verified customers and users of Smarter Security. TechValidate stands behind the authenticity of all published data. Learn more »



158 Customers Surveyed

1,163 Data Points Collected

44 Published TechFacts

13 Published Charts

6 Published Case Studies



Featured Research Collections for Smarter Security

Curated collections and slideshows of TechValidate research data on Smarter Security.



Selected Research Highlights


Smarter Security Customer Research

Why Smarter Security is Preferred Over Automatic Systems

What are the top reasons you purchased Smarter Security turnstiles?

Performance/Reliability
71%
Design
52%
Customer Service
33%

Smarter Security Customer Statistic

Industry-leading design

94% of surveyed customers rank Smarter Security’s design as better than competitors.

94%

Smarter Security Case Study

Medium Enterprise Security Products & Services Company

Introduction

This case study of a medium enterprise security products & services company is based on a June 2017 survey of Smarter Security customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We installed 7 lanes for a large customer and the units arrived on time and un-damaged. The templates were perfect and all the units worked as designed.”

Challenges

The company chose Smarter Security turnstiles to:

Increase Security

  • Improve adherence to security policies and procedures
  • Reduce entry violations and/or unauthorized access attempts

Reduce Cost

  • Reduce the number of security guards and/or guard hours

Use Case

The key reasons that the company chose Smarter Security turnstiles included performance, reliability, and customer service.

Results

Results:

  • Chose Smarter Security turnstiles over the following brands:
    • Boon Edam
    • Automatic Systems
    • Gunnebo
  • Ranks Smarter Security compared to the competition:
    • Performance, Reliability, and Customer Service: best in class
    • Design, Security, Safety Features, Warranty, and Customer Service: better

Smarter Security Case Study

Global 500 Financial Services Company

Introduction

This case study of a Global 500 financial services company is based on an August 2017 survey of Smarter Security customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Smarter Security has a well-deserved reputation for high-quality turnstiles. The reliability of the product and great customer service save us time and money.”

Challenges

The company chose Smarter Security turnstiles to:

  • Improve adherence to security policies and procedures
  • Reduce entry violations and/or unauthorized access attempts
  • Reduce the number of security guards and/or guard hours

Use Case

The key reasons that the company chose Smarter Security turnstiles included design, performance, reliability, customization, price, and safety features.

Results

The surveyed company:

  • Chose Smarter Security turnstiles over the following brands:
    • Boon Edam
    • Gunnebo
    • Alvarado
  • Ranks Smarter Security’s product capabilities compared to the competition:
    • Design, performance, and reliability: significantly better
    • Price, warranty, customer service, technical support: significantly better
  • Saved 10% on Total Cost of Ownership (TCO) of entry security solutions with Smarter Security products.

Smarter Security Customer Research

Why Smarter Security is Preferred over Automatic Systems

What are the top reasons you purchased Smarter Security turnstiles over Automatic Systems?

Design
60%
Performance/Reliability
60%

Smarter Security Customer Statistic

Smarter Security Stands Behind Our Products

93% of surveyed organizations rate the Smarter Security warranty as better than the competition.



More to Explore



About Smarter Security

Smarter Security provides premium entrance control solutions to protect people and assets in a world of ever-present threats. Our Fastlane turnstiles are the most elegant and intelligent solution available. Fastlane protects 50% of the Fortune 100, and thousands of lobbies, including in many of the world’s most iconic buildings.

Smarter Security Website   Smarter Security Website