TechValidate Research on Siemens Healthineers Services/Digital Health Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of Siemens Healthineers Services/Digital Health Services. TechValidate stands behind the authenticity of all published data. Learn more »



470 Data Points Collected

11 Published TechFacts

1 Published Case Study



Selected Research Highlights


Siemens syngo Workflow Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a May 2018 survey of Siemens syngo Workflow customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Powerful, do-anything application.”
— PACS Administrator

Challenges

  • Biggest impact of syngo Workflow in addressing workflow challenges:
    • Being able to maintain a high standard of quality of care through access to relevant data

Use Case

The key features and functionalities of Siemens syngo Workflow that the surveyed company uses:

  • Reports that their implementation consultant offered expert advice and helped them exceed their goals.
  • Reports that their syngo Workflow support programmer is an expert on all aspects of the system and relentlessly pursues a resolution.

Results

The surveyed company achieved the following results with Siemens syngo Workflow:

  • Is happy with their syngo Workflow system.
  • Reports that their last syngo Workflow System upgrade was successful.
  • Syngo Workflow makes life easier because they spend:
    • Less time searching for patient data and records

Siemens syngo Workflow Customer Statistic

89% of surveyed organizations report that their syngo Workflow support programmer is an expert on all or many aspects of the system and relentlessly pursues a resolution or can usually resolve the issue in a timely manner.

89%

Siemens syngo Workflow Customer Satisfaction Rating

A Manager, Imaging Services at a medium enterprise health care facility would be likely to recommend Siemens syngo Workflow for this reason:

We have Siemens PACs and the integration between RIS and PACS is much easier. I also have been the main RIS Admin for many years and several versions of software and believe it is a good product for managing radiology information.



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