TechValidate Research on ServiceNow

13 TechFacts


ServiceNow Customer Statistic

46% of surveyed organizations when asked what capabilities are important for them and their teams, said Strategic Planning (Scenarios, Roadmap, Alignment, Goals etc).

46%

ServiceNow Customer Testimonial

We adopt the waterfall approach to decide on high-level things such as milestones, deliverables and deadlines while also identifying phases in the project where agile can be included. Agile is mainly used for execution where the project work is broken down into specific, measurable and achievable tasks which are fit into sprints.

IT Operations / DevOps / Security , Small Business Transportation Services Company

ServiceNow Customer Satisfaction Rating

A Business Process Analyst at a large enterprise financial services company would be very likely to recommend ServiceNow for this reason:

The capabilities of the ServiceNow platform are endless and I have sent that from the things we’ve implemented, the things I’ve learned in training, and in the Knowledge conferences.

ServiceNow Customer Satisfaction Rating

Aayushi Agrawal, a Developer at Midland Credit Management, would be very likely to recommend ServiceNow for this reason:

I like how much the platform can do. It’s worth partnering with ServiceNow to manage our company data.

ServiceNow Customer Statistic

After their ServiceNow Technical training, 65% of surveyed organizations said they had functionality improvement.

65%

ServiceNow Customer Satisfaction

91% of surveyed organizations are likely to recommend ServiceNow.*

91%

ServiceNow Customer Statistic

What are the most important fitness elements to your organization? Planning IT and Business Portfolios

59%

ServiceNow Customer Statistic

What are the most important fitness elements to your organization? Align IT to strategy

58%

ServiceNow Customer Statistic

9 out of 10 students would take ServiceNow training for future projects

91% of surveyed organizations said they agree that they would revisit ServiceNow training for future projects.

91%

ServiceNow Customer Statistic

Expand your use and adoption

85% of surveyed organizations said they agree that they are more likely to expand their use and adoption of ServiceNow solutions.

85%

ServiceNow Customer Statistic

Have more confidence in your ServiceNow capabilities

92% of surveyed organizations said they agree that they have more confidence with the platform capabilities.

92%

ServiceNow Customer Statistic

Strengthen your ability to be success at work

88% of surveyed organizations said they agree that ServiceNow training had a positive impact on their ability to be successful in their job.

88%

ServiceNow Customer Statistic

ServiceNow Technical training improves customer functionality

After their ServiceNow Technical training, 61% of surveyed organizations said they had functionality improvement.

61%



More Research on ServiceNow