The business challenges that led the profiled company to evaluate and ultimately select ServiceNow:
- Said the following led them to take ServiceNow Technical training:
The key features and functionalities of ServiceNow that the surveyed company uses:
- Is leveraging the following ServiceNow business fuctions:
- IT Service Management and IT Asset Management
- Took their Technical training classes during the implementation of ServiceNow.
The surveyed company achieved the following results with ServiceNow:
- After their ServiceNow Technical training have experienced the following:
- Has increased their ServiceNow platform usage by 25-50% as a result of their training.
- As a result of their training are now using 25-50% of the ServiceNow platform.
- When asked their level agreement with the following statements, they said the following:
- they would revisit ServiceNow training for future projects: strongly agree
- ServiceNow training had a positive impact on their ability to be successful in their job: agree
- they have more confidence with the platform capabilities: agree
- they are more likely to expand their use and adoption of ServiceNow solutions: strongly agree