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TechValidate Research on SendGrid

These pages present data that TechValidate has sourced via direct research with verified customers and users of SendGrid. TechValidate stands behind the authenticity of all published data. Learn more »



2,334 Customers Surveyed

16,390 Data Points Collected

297 Published TechFacts

7 Published Charts



Selected Research Highlights


SendGrid Marketing Campaigns Customer Research

Marketing Campaigns users have clear goals.

What are your email marketing goals?

Increase engagement (opens, clicks)
82%
Deliver relevant content
59%
Improve deliverability
41%
Drive growth
53%
Drive revenue
57%
Improve retention
41%
Relay important information to customers
49%

SendGrid Customer Testimonial

Within our product, email communication between our users and their customers are very critical. Previously, we were using our Linux server mail functionality which was very unreliable – with emails going to the spam folder and sometimes taking too much time to be delivered. Then we decided to switch to SendGrid and mail problems of prompt and reliable delivery were solved.

Anil Chauhan, Chief Technology Officer, SalesVu

SendGrid Customer Testimonial

Since partnering with SendGrid, worrying about email deliverability is a thing of the past. We use SendGrid to send transactional emails that make our customers’ lives easier.

Chief Technology Officer, Small Business Computer Software Company

SendGrid Customer Research

Why Our Customers Choose SendGrid

What were the most valuable aspects/features that lead to your decision to choose SendGrid over other email solutions evaluated?

Deliverability
58%
Ability to confidently scale
48%
Value returned for the price
42%
Developer experience (documentation, libraries, and ease of integration)
27%
Visibility into email performance
24%
Ability to leverage SendGrid Expert Services
24%
Support team
18%
Overall performance – stability & reliability
18%
User-friendly UI
18%
Ability to send marketing & transactional email under one platform
18%
Knowledgebase & resources
15%


More to Explore



About SendGrid

Founded in 2009, after graduating from the TechStars program, SendGrid developed an industry-disrupting, cloud-based email service to solve the challenges of reliably delivering emails on behalf of growing companies.

SendGrid Website   SendGrid Website