SendGrid Customer Testimonial
With our previous in-house email solution, we faced several challenges including email deliverability, throughput and speed, and stability and reliability. Because of those issues, we were unable to prove to various stakeholders that we had accomplished our contractual obligations and experienced unacceptable delays in fulfilling those obligations.
It took us one week to switch to SendGrid. With SendGrid we get a) return codes on the direct API call that let us know if a message has been delivered to SendGrid and b) an Event Webhook API for further insight and transparency on user interactions with our messages.
Now we can prove to stakeholders that we are fulfilling our contractual mandate, which directly impacts our reputation and eventually our bottom line. The statistics that we are getting off the SendGrid callbacks are also enormously useful to other departments in gauging the effectiveness of a campaign, a specific email format, etc.
Dan Dragan, IT Architect, Swift Prepaid Solutions