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TechValidate Research on SendGrid

These pages present data that TechValidate has sourced via direct research with verified customers and users of SendGrid. TechValidate stands behind the authenticity of all published data. Learn more »



2,334 Customers Surveyed

16,390 Data Points Collected

297 Published TechFacts

7 Published Charts



Selected Research Highlights


SendGrid Customer Research

Why did you select SendGrid over the competition?

Deliverability: 37%
Reliability: 30%
Scalability: 22%
Expertise - Customer Service and Support: 12%

SendGrid Customer Testimonial

With SendGrid, we have seen a huge improvement in inbox placement. We also learned a lot from the onsite training the SendGrid team did for us, and can now teach our own clients about how to resolve email challenges.

Product Manager/Director, Small Business Computer Services Company

SendGrid Customer Research

SendGrid: Making Email Easier

What challenges has working with SendGrid helped you to overcome?

Poor email delivery / low inbox rate
41%
Poor IP reputation / blacklisting
43%
Lack of internal resources (people, time, expertise)
63%

SendGrid Marketing Campaigns Customer Testimonial

Marketing Campaigns has increased our ability to determine which types and formats of messaging are most effective and result in the most engagement and it has saved us time.

Communications Specialist/Coordinator/Manager, Federal Government



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About SendGrid

Founded in 2009, after graduating from the TechStars program, SendGrid developed an industry-disrupting, cloud-based email service to solve the challenges of reliably delivering emails on behalf of growing companies.

SendGrid Website   SendGrid Website