TechValidate Research on SendGrid

These pages present data that TechValidate has sourced via direct research with verified customers and users of SendGrid. TechValidate stands behind the authenticity of all published data. Learn more »

1,835 Customers Surveyed

13,099 Data Points Collected

260 Published TechFacts

5 Published Charts

Selected Research Highlights

SendGrid Customer Review

5/5 Stars

How our organization uses SendGrid:

We use SendGrid as our backend delivery service while setting up campaigns and pressing send via Appboy.

We have monthly meetings with our team over at SendGrid to make sure our deliverability and inboxing metrics are healthy. We have even set up meetings with both of our data team and the SendGrid data team to brainstorm new and interesting ways we can work together to test new initiatives.

Would you recommend SendGrid?

Absolutely! The SendGrid team has been amazing to work with. Whenever we have an issue, question, or an idea, our SendGrid contacts are just a quick email away.

SendGrid Marketing Campaigns Customer Testimonial

Marketing Campaigns is a really easy tool, very intuitive. You can use it even if you don’t have some technical skills. It also offers nice templates and comes at a good price.

Lucia Castro, Marketing Specialist/Coordinator/Manager, GuesttoGuest

SendGrid Customer Research

SendGrid: Making Email Easier

What challenges has working with SendGrid helped you to overcome?

Poor email delivery / low inbox rate
Poor IP reputation / blacklisting
Lack of internal resources (people, time, expertise)

SendGrid Customer Research

Why did you select SendGrid over the competition?

Deliverability: 37%
Reliability: 30%
Scalability: 22%
Expertise - Customer Service and Support: 12%

More to Explore

About SendGrid

Founded in 2009, after graduating from the TechStars program, SendGrid developed an industry-disrupting, cloud-based email service to solve the challenges of reliably delivering emails on behalf of growing companies.

SendGrid Website   SendGrid Website