TechValidate Research on Scopus

Introduction

This case study of a medium enterprise computer software company is based on a September 2020 survey of Scopus customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Scopus use and feedback

The key features and functionalities of Scopus that the surveyed company uses:

• Said they use the Scopus On a project basis.
• Rated the following aspects of Scopus:
  • intuitive user interface: best in class
  • overall content quality: great
  • content coverage for journals, books and conferences: great
  • search results analysis capability: great
• Rated how well Scopus supports the following:
  • finding researchers or opinion leaders for collaboration: Very well
  • finding researchers or opinion leaders for potential hires: Very well
  • tracking research trends over time: excellently
  • scouting for the latest developments: Very well
  • analyzing the market and competitor output: Very well
• Said compared to tools they’ve used, their favorite aspects of Scopus are the following:
  • Smart tools to analyze and visualized results
• Said if they were to no longer have access to Scopus, they estimate spending less than 20% more time to collect equivalent information.

Impact & Outcomes

The surveyed company achieved the following results with Scopus:

• Said Scopus has done the following:
  • Helped them identify an author / expert that led to a succesful partnership or advanced discovery and development
• User anecdote sharing a situation, problem or project, where they benefited from Scopus:
  • “Identified excellent researchers at the head of their [emerging] fields to hire as Chief Editors for new journal launches.”