Original Research on Scale Computing HC3

HC3 Customer Research

What were the top purchasing drivers for buying your HC3 system?

Infrastructure Refresh – replacing aging hardware	85%
Support business growth expectations or new business initiatives	46%
Reduce Operational Costs	43%
Support higher uptime SLAs for critical workloads	26%
Hypervisor Licensing Renewal	20%
Meet increasing RPO and RTO SLAs	8%

HC3 Customer Satisfaction Rating

An IT Manager of an educational institution is very likely to recommend^* HC3 for the following reason:

“HC3 is very simple and robust. Tech support is outstanding with both technical and non-technical questions and with responses to both emergency and non-emergency technical questions. HC3 made it possible to save money in both virtual licensing and labor. I’m very happy with the product so far.”

^*Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend HC3?”

HC3 Customer Research

What types of operational challenges did deploying HC3 solve for your organization?

Enabled virtualization without complexity	72%
Reduced time spent managing Infrastructure	66%
Improved scalability of Infrastructure	64%
Improved disaster recovery	61%
Improved availability of critical workloads	45%
Single vendor support of Infrastructure	44%
Reduced IT operating costs	43%

HC3 Case Study

Bourland Soben

Introduction

This case study of Bourland Soben is based on a July 2017 survey of HC3 customers by TechValidate, a 3rd-party research service.

“We feel more secure that our critical servers will remain available and not effect our patients’ care.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select HC3:

Realized the following operational challenges by deploying HC3:

Enabled virtualization without complexity
Reduced time spent managing Infrastructure
Improved availability of critical workloads
Improved scalability of Infrastructure
Improved disaster recovery
Solved single vendor support of Infrastructure

Purchased their HC3 system for the following reasons:

For Infrastructure Refresh (replacing aging hardware)
To support business growth expectations or new business initiatives

Use Case

The key features and functionalities of HC3 that the surveyed company uses:

Purchased HC3 over the following vendors:

Hypervisor – Microsoft Hyper-V
Dell Servers / SAN
Nutanix
Simplivity

Has 1 IT personnel responsible for infrastructure.

Runs Less than 10 Virtual Machines on HC3.

Results

The surveyed company achieved the following results with HC3:

Rated the following HC3 capabilities in terms of how differentiated they from the competition:

Single vendor support: extremely differentiated
Scalability: very differentiated
Reliability: very differentiated
Ease of implementation: extremely differentiated
Ease of use: extremely differentiated

Sees the following as the biggest benefits of Scale Computing HC3:

Ease of use
Ease and speed of implementation
High availability of Virtual Machines
Reliability
Scalability
Single vendor support
Decreased the time spent recovering from a hardware failure running a critical workload from 8-24 hours to less than 10 minutes (97-99% reduction in recovery time) with the high availability built into HC3.

HC3 Customer Testimonial

Using HC3 has allowed our organization to meet operational levels required by our customers. This included the ability to recover quickly from disasters such as DR, Virus, malware, ransomware, etc, and prove we are able to do so.

— IT Manager, Small Business Legal Company

Case Study: Karl Strauss Brewing Company

Introduction

This case study of Karl Strauss Brewing Company is based on a September 2014 survey of HC3 customers by TechValidate, a 3rd-party research service.

Challenges

Solved the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved scalability of Infrastructure
- Improved disaster recovery
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Hypervisor – Microsoft Hyper-V
Runs 10-24 Virtual Machines on HC3.
> 75% of their environment is virtualized.

Results

Rated the following HC3 capabilities in terms of how differentiated they from the competition:
- Ease of use: very differentiated
- Ease of implementation: very differentiated
- Reliability: extremely differentiated
- Scalability: extremely differentiated
- Single vendor support: very differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- Reliability
- Scalability
Decreased the time spent recovering from a hardware failure running a critical workload from 8-24 hours to less than 10 minutes (97-99% reduction in recovery time) with the high availability built into HC3.

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

HC3 Customer Satisfaction Rating

Bourland Soben

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

Case Study: Karl Strauss Brewing Company

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.