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TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »



660 Customers Surveyed

5,963 Data Points Collected

598 Published TechFacts

4 Published Charts

476 Published Case Studies



Selected Research Highlights


HC3 Customer Research

What types of operational challenges did deploying HC3 solve for your organization?

Enabled virtualization without complexity
72%
Reduced time spent managing Infrastructure
66%
Improved scalability of Infrastructure
64%
Improved disaster recovery
61%
Improved availability of critical workloads
45%
Single vendor support of Infrastructure
44%
Reduced IT operating costs
43%

HC3 Case Study

Small Business Industrial Manufacturing Company

Introduction

This case study of a small business industrial manufacturing company is based on an October 2017 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It has taken my confidence in a DR situation to a new level. Previously, I could not count on my vendor to get us back up and running with any reliability in a short time frame. I now know that I can be back up and running in almost no time at all.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select HC3:

  • Realized the following operational challenges by deploying HC3:
    • Enabled virtualization without complexity
    • Improved availability of critical workloads
    • Improved disaster recovery
    • Solved single vendor support of Infrastructure
  • Purchased their HC3 system for the following reason:
    • To support higher uptime SLAs for critical workloads

Use Case

The key features and functionalities of HC3 that the surveyed company uses:

  • Purchased HC3 over the following vendors:
    • Dell Servers / SAN
    • HP Servers / SAN
  • Has 1 IT personnel responsible for infrastructure.
  • Runs 10-24 Virtual Machines on HC3.

Results

The surveyed company achieved the following results with HC3:

  • Rated the following HC3 capabilities in terms of how differentiated they from the competition:
    • Single vendor support: extremely differentiated
    • Scalability: extremely differentiated
    • Reliability: extremely differentiated
    • Ease of implementation: extremely differentiated
    • Ease of use: extremely differentiated
  • Sees the following as the biggest benefits of Scale Computing HC3:
    • Ease of use
    • Scalability
  • Decreased the time spent recovering from a hardware failure running a critical workload from 1-8 hours to less than 10 minutes (83-97% reduction in recovery time) with the high availability built into HC3.
  • Reduced the time their IT staff spends managing infrastructure by 50-74% after deploying HC3.

HC3 Customer Satisfaction Rating

An IT Manager of an educational institution is very likely to recommend* HC3 for the following reason:

“HC3 is very simple and robust. Tech support is outstanding with both technical and non-technical questions and with responses to both emergency and non-emergency technical questions. HC3 made it possible to save money in both virtual licensing and labor. I’m very happy with the product so far.”

*Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend HC3?”

HC3 Customer Testimonial

In our network we had several aging servers that were critical systems. We needed a virtualization platform with high availability to avoid the possibility that a single hardware failure could take out a critical system.

Spencer Jorgensen, Network Administrator, Cookietree Inc.

Case Study: Greenwood, Inc.

Introduction

This case study of Greenwood, Inc. is based on a September 2014 survey of HC3 customers by TechValidate, a 3rd-party research service.

“The HC3 system enabled me to increase executive buy-in on Virtualization as a reliable platform. I am able to quickly and easily get servers running, and I know that the hardware is always optimized.”

Challenges

  • Solved the following operational challenges by deploying HC3:
    • Reduced time spent managing Infrastructure
    • Improved scalability of Infrastructure
    • Solved single vendor support of Infrastructure
  • Purchased their HC3 system for the following reasons:
    • For Infrastructure Refresh (replacing aging hardware)
    • To support business growth expectations or new business initiatives
    • To reduce operational costs

Use Case

  • Purchased HC3 over the following vendors:
    • Hypervisor – VMware
    • Hypervisor – Microsoft Hyper-V
    • HP Servers / SAN
  • Runs Less than 10 Virtual Machines on HC3.
  • 25-49% of their environment is virtualized.

Results

  • Rated the following HC3 capabilities in terms of how differentiated they from the competition:
    • Ease of use: extremely differentiated
    • Ease of implementation: extremely differentiated
    • Reliability: very differentiated
    • Scalability: extremely differentiated
    • Single vendor support: extremely differentiated
  • Sees the following as the biggest benefits of Scale Computing HC3:
    • Ease of use
    • Ease and speed of implementation
    • Scalability
    • Single vendor support
  • Reduced the time their IT staff spends managing infrastructure by 50-74% after deploying HC3.

HC3 Customer Research

What were the top purchasing drivers for buying your HC3 system?

Infrastructure Refresh – replacing aging hardware
85%
Support business growth expectations or new business initiatives
46%
Reduce Operational Costs
43%
Support higher uptime SLAs for critical workloads
26%
Hypervisor Licensing Renewal
20%
Meet increasing RPO and RTO SLAs
8%


More to Explore



About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.

Scale Computing HC3 Website   Scale Computing Website