Original Research on Scale Computing HC3

Operational Challenges Solved By HC3

What types of operational challenges did deploying HC3 solve for your organization?

Enabled virtualization without complexity	81%
Reduced time spent managing Infrastructure	65%
Improved availability of critical workloads	44%
Improved scalability of Infrastructure	66%
Improved disaster recovery	58%
Single vendor support of Infrastructure	40%
Reduced IT operating costs	41%
Other	5%

HC3 Customer Satisfaction Rating

Ben Shirley, an IT Manager at North Devon Homes Ltd, would be likely to recommend HC3 for this reason:

Fits our sector very well (SMB), does exactly what is required with simplicity at its core without any loss of functionality we need from a VM platform. We love it!

HC3 Customer Satisfaction Rating

An IT Professional at a state & local government would be very likely to recommend HC3 for this reason:

Simplicity, cost, performance.

HC3 Case Study

SIL International

Introduction

This case study of SIL International is based on an October 2017 survey of HC3 customers by TechValidate, a 3rd-party research service.

“[HC3] allows DR, we previously did not have a DR plan.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select HC3:

Realized the following operational challenges by deploying HC3:
- Reduced time spent managing Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To reduce operational costs

Use Case

The key features and functionalities of HC3 that the surveyed organization uses:

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Dell Servers / SAN
- EMC
Has 3 IT personnel responsible for infrastructure.
Runs 25-49 Virtual Machines on HC3.

Results

The surveyed organization achieved the following results with HC3:

Rated the following HC3 capabilities in terms of how it differentiated them from the competition:
- Single vendor support: extremely differentiated
- Scalability: extremely differentiated
- Reliability: very differentiated
- Ease of implementation: extremely differentiated
- Ease of use: extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Reliability
- Scalability
- Cost saving
Decreased the time spent recovering from a hardware failure running a critical workload, not at all with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 10-24% after deploying HC3.

HC3 Customer Research

What were the top purchasing drivers for buying your HC3 system?

Infrastructure Refresh – replacing aging hardware	85%
Support business growth expectations or new business initiatives	46%
Reduce Operational Costs	43%
Support higher uptime SLAs for critical workloads	26%
Hypervisor Licensing Renewal	20%
Meet increasing RPO and RTO SLAs	8%

HC3 Case Study

Small Business Banking Company

Introduction

This case study of a small business banking company is based on an April 2017 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“As a one-person IT staff, we have relied on third-party relationships to manage our virtual infrastructure of SAN, servers, and VMware. Scale has brought it all into one easy to manage environment.”

Challenges

Realized the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Improved disaster recovery
- Solved single vendor support of Infrastructure
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- For Hypervisor Licensing Renewal
- To meet increasing RPO and RTO SLAs
- To reduce operational costs

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Dell Servers / SAN
- HP Servers / SAN
Has 1 IT personnel responsible for infrastructure.
Runs 10-24 Virtual Machines on HC3.

Results

Rated the following HC3 capabilities in terms of how differentiated they from the competition:
- Single vendor support: extremely differentiated
- Scalability: very differentiated
- Reliability: very differentiated
- Ease of implementation: extremely differentiated
- Ease of use: extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
- Single vendor support
Decreased the time spent recovering from a hardware failure running a critical workload from 8-24 hours to less than 10 minutes (97-99% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 50-74% after deploying HC3.

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Operational Challenges Solved By HC3

SIL International

Introduction

Challenges

Use Case

Results

Organization Profile

About HC3

Small Business Banking Company

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.