Original Research on Scale Computing HC3

HC3 Case Study

Non Profit

Introduction

This case study of a non-profit is based on a January 2020 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Scale has simplified our VM infrastructure. Instead of multiple vendors with multiple maintenance contracts and equipment, everything is in one simple solution.”

Challenges

Solved the following operational challenges after deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
Purchased their HC3 system for the following reasons:
- To execute an infrastructure refresh (replacing aging hardware)
- To support higher uptime SLAs for critical workloads
Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Hypervisor – Microsoft Hyper-V

Use Case

Has 2 IT personnel responsible for infrastructure.
Runs 25-49 Virtual Machines on HC3.

Results

Rated the following HC3 capabilities in terms of how they differentiated from the competition:
- Single vendor support: extremely differentiated
- Scalability: extremely differentiated
- Reliability: extremely differentiated
- Ease of implementation: extremely differentiated
- Ease of use: extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
Decreased the time spent recovering from a hardware failure running a critical workload from 1-8 hours to less than 10 minutes (83-97% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 25-49% after deploying HC3.

HC3 Case Study

1st Summit Bank

Introduction

This case study of 1st Summit Bank is based on an October 2018 survey of HC3 customers by TechValidate, a 3rd-party research service.

“Going from around 25 physical servers to one virtualized environment has made managing our infrastructure a lot easier.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select HC3:

Solved the following operational challenges after deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To support business growth expectations or new business initiatives
- To reduce operational costs

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Nutanix
- VMware VSAN
Has 1 IT personnel responsible for infrastructure.
Runs 10-24 Virtual Machines on HC3.

Results

The surveyed company achieved the following results with HC3:

Rated the following HC3 capabilities in terms of how they differentiated from the competition:
- Single vendor support: Very differentiated
- Scalability: Very differentiated
- Reliability: Very differentiated
- Ease of implementation: Very differentiated
- Ease of use: Very differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- Reliability
Decreased the time spent recovering from a hardware failure running a critical workload from over 1 week to less than 10 minutes (99.9% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 25-49% after deploying HC3.

HC3 Customer Research

What do you see as the biggest benefits of Scale Computing HC3?

Ease of use	83%
Ease and Speed of Implementation	63%
High Availability of Virtual Machines	63%
Reliability	52%
Scalability	64%
Single Vendor Support	55%
Other	4%

A System Administrator of a small business consumer services company is very likely to recommend^* Scale Computing HC3 for the following reason:

“Very reliable and easy user interface. The creation of virtual machines is very easy and administration has good features.”

^*Based on a response of 10 to the question “On a scale of 0-10, how likely is it that you would recommend HC3 to a friend or colleague?”.

HC3 Customer Research

What were the top purchasing drivers for buying your HC3 system?

Infrastructure Refresh – replacing aging hardware	85%
Support business growth expectations or new business initiatives	46%
Reduce Operational Costs	43%
Support higher uptime SLAs for critical workloads	26%
Hypervisor Licensing Renewal	20%
Meet increasing RPO and RTO SLAs	8%

John Thomas, an IT Manager at Urology Clinics of North Texas, is very likely to recommend HC3 for the following reason:

Easy to use and no extra licensing for virtualization software (VMWare, etc.).

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Non Profit

Introduction

Challenges

Use Case

Results

Organization Profile

About HC3

1st Summit Bank

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.