Original Research on Scale Computing HC3

HC3 Case Study

Small Business Computer Services Company

Introduction

This case study of a small business computer services company is based on a January 2018 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Our infrastructure is now much easier to manage thanks to Scale!”

Challenges

Realized the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved availability of critical workloads
- Improved scalability of Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To support business growth expectations or new business initiatives
- To meet increasing RPO and RTO SLAs
- To reduce operational costs

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Nutanix
- Simplivity
Has 1 IT personnel responsible for infrastructure.
Runs Less than 10 Virtual Machines on HC3.

Results

Rated the following HC3 capabilities in terms of how they differentiated from the competition:
- Single vendor support: extremely differentiated
- Scalability: extremely differentiated
- Reliability: extremely differentiated
- Ease of implementation: extremely differentiated
- Ease of use: extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
- Reliability
- Scalability
- Single vendor support
Decreased the time spent recovering from a hardware failure running a critical workload from 8-24 hours to less than 10 minutes (97-99% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 50-74% after deploying HC3.

HC3 Customer Research

What do you see as the biggest benefits of Scale Computing HC3?

Ease of use	82%
Scalability	67%
High Availability of Virtual Machines	65%
Ease and Speed of Implementation	64%
Reliability	58%
Single Vendor Support	52%

HC3 Case Study

Small Business Wholesale Distribution Company

Introduction

This case study of a small business wholesale distribution company is based on an August 2017 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Much less time spent on monitoring, updates, implementation, etc.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select HC3:

Realized the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved availability of critical workloads
- Improved scalability of Infrastructure
- Improved disaster recovery
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To support higher uptime SLAs for critical workloads
- To support business growth expectations or new business initiatives
- To reduce operational costs

Use Case

The key features and functionalities of HC3 that the surveyed company uses:

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Hypervisor – Microsoft Hyper-V
- Dell Servers / SAN
- HP Servers / SAN
Has 1 IT personnel responsible for infrastructure.
Runs 10-24 Virtual Machines on HC3.

Results

The surveyed company achieved the following results with HC3:

Rated the following HC3 capabilities in terms of how differentiated they from the competition:
- Single vendor support: very differentiated
- Scalability: very differentiated
- Reliability: very differentiated
- Ease of implementation: differentiated
- Ease of use: differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
- Reliability
- Scalability
- Single vendor support
Reduced the time their IT staff spends managing infrastructure by 25-49% after deploying HC3.

HC3 Customer Satisfaction Rating

An IT Manager of a medium enterprise media & entertainment company would be very likely to recommend HC3 for this reason:

Ease of deployment (hardware and software), lower cost, and ease of management.

HC3 Customer Research

What do you see as the biggest benefits of Scale Computing HC3?

Ease of use	83%
Ease and Speed of Implementation	63%
High Availability of Virtual Machines	63%
Reliability	52%
Scalability	64%
Single Vendor Support	55%
Other	4%

I have much more time to devote to other aspects of the IT needs of the company since I don’t have to worry about backup and recovery and failing hard drives. With HC3, we did a complete hardware server refresh and virtualized all our servers.

— IT Manager, Medium Enterprise Insurance Company

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Small Business Computer Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

Small Business Wholesale Distribution Company

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.