Original Research on Scale Computing HC3

HC3 Customer Research

What were the top purchasing drivers for buying your HC3 system?

Infrastructure Refresh – replacing aging hardware	85%
Support business growth expectations or new business initiatives	46%
Reduce Operational Costs	43%
Support higher uptime SLAs for critical workloads	26%
Hypervisor Licensing Renewal	20%
Meet increasing RPO and RTO SLAs	8%

Case Study: University Of Oxford

Introduction

This case study of University of Oxford is based on a September 2014 survey of HC3 customers by TechValidate, a 3rd-party research service.

“We find that we can spend time designing and delivering the services that users require rather than maintaining and configuring the back end that the services run on”

Challenges

Solved the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved availability of critical workloads
- Improved scalability of Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- Ability to converge our infrastructure onto one platform

Use Case

Purchased HC3 over the following vendors:
- Dell Servers / SAN
- Nutanix
Runs 10-24 Virtual Machines on HC3.
10-24% of their environment is virtualized.

Results

Rated the following HC3 capabilities in terms of how differentiated they from the competition:
- ease of use: very differentiated
- ease of implementation: very differentiated
- reliability: very differentiated
- scalability: extremely differentiated
- single vendor support: extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
- Reliability
- Scalability
- Single vendor support
Decreased the time spent recovering from a hardware failure running a critical workload from 8-24 hours to less than 10 minutes (97-99% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 50-74% after deploying HC3.

HC3 Case Study

Resort Hospitality Solutions

Introduction

This case study of Resort Hospitality Solutions is based on a July 2018 survey of HC3 customers by TechValidate, a 3rd-party research service.

“HC3 has increased our ability to quickly deploy new servers without having to worry about hardware.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select HC3:

Solved the following operational challenges after deploying HC3:
- Reduced time spent managing Infrastructure
- Improved availability of critical workloads
- Improved scalability of Infrastructure
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To support business growth expectations or new business initiatives

Use Case

Purchased HC3 over the following vendors:
- Dell Servers / SAN
- EMC
- Nutanix
Has 2 IT personnel responsible for infrastructure.
Runs Less than 10 Virtual Machines on HC3.

Results

The surveyed company achieved the following results with HC3:

Rated the following HC3 capabilities in terms of how they differentiated from the competition:
- Single vendor support: Very differentiated
- Scalability: Very differentiated
- Reliability: Differentiated
- Ease of implementation: Differentiated
- Ease of use: Differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
- Reliability
- Scalability
- Single vendor support

HC3 Customer Testimonial

Moving to such a simple, yet elegantly-efficient hypervisor literally changed everything for us.

— Alex Kintner, IT Manager, West Central Community Action

HC3 Customer Research

What do you see as the biggest benefits of Scale Computing HC3?

Ease of use	82%
Scalability	67%
High Availability of Virtual Machines	65%
Ease and Speed of Implementation	64%
Reliability	58%
Single Vendor Support	52%

An IT Manager of a small business health care company is very likely to recommend^* HC3 for the following reason:

“I have had no problems that HC3’s Scale Tech support could not solve, and it is a rock solid product. I even had the CEO of Scale reach out to me after implementation.”

^*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend HC3?”

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Case Study: University Of Oxford

Introduction

Challenges

Use Case

Results

Organization Profile

About HC3

Resort Hospitality Solutions

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.