Original Research on Scale Computing HC3

HC3 Case Study

Continental Refining

Introduction

This case study of Continental Refining is based on a June 2016 survey of HC3 customers by TechValidate, a 3rd-party research service.

“I no longer worry about our server room. I no longer have to check multiple servers for issues and failures. There is just one system to monitor.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select HC3:

Realized the following operational challenges by deploying HC3:
- Reduced time spent managing Infrastructure
- Improved availability of critical workloads
- Improved scalability of Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
Purchased their HC3 system for the following reason:
- For Infrastructure Refresh (replacing aging hardware)

Use Case

The key features and functionalities of HC3 that the surveyed company uses:

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Hypervisor – Microsoft Hyper-V
- Dell Servers / SAN
Has 2 IT personnel responsible for infrastructure.
Runs 10-24 Virtual Machines on HC3.

Results

The surveyed company achieved the following results with HC3:

Rated the following HC3 capabilities in terms of how differentiated they from the competition:
- Single vendor support: extremely differentiated
- Scalability: differentiated
- Reliability: extremely differentiated
- Ease of implementation: extremely differentiated
- Ease of use: extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
- Reliability
- Scalability
- Single vendor support
Decreased the time spent recovering from a hardware failure running a critical workload from over 1 week to less than 10 minutes (99.9% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 10-24% after deploying HC3.

HC3 Customer Testimonial

We are able to refocus our support attention to other areas of the business. The simplivity (no pun intended) and capabilities of the product are welcomed.

— Don Williams, Chief Information Officer, Antelope Oil Tool and Manufacturing

Alain Charlebois, an IT Administrator at Institut National De La Recherche Sci, is very likely to recommend HC3 for the following reason:

Very satisfied with the solution, sales, and support.

Operational Challenges Solved By HC3

What types of operational challenges did deploying HC3 solve for your organization?

Enabled virtualization without complexity	81%
Reduced time spent managing Infrastructure	65%
Improved availability of critical workloads	44%
Improved scalability of Infrastructure	66%
Improved disaster recovery	58%
Single vendor support of Infrastructure	40%
Reduced IT operating costs	41%
Other	5%

HC3 Customer Research

What do you see as the biggest benefits of Scale Computing HC3?

Ease of use	82%
Scalability	67%
High Availability of Virtual Machines	65%
Ease and Speed of Implementation	64%
Reliability	58%
Single Vendor Support	52%

HC3 Case Study

Global 500 Chemicals Company

Introduction

This case study of a global 500 chemicals company is based on an October 2017 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

Realized the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved availability of critical workloads
- Improved scalability of Infrastructure
- Improved disaster recovery
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To support higher uptime SLAs for critical workloads
- To reduce operational costs

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Hypervisor – Microsoft Hyper-V
Has 4-5 IT personnel responsible for infrastructure.
Runs Less than 10 Virtual Machines on HC3.

Results

Rated the following HC3 capabilities in terms of how it differentiated them from the competition:
- Single vendor support: extremely differentiated
- Scalability: very differentiated
- Reliability: extremely differentiated
- Ease of implementation: differentiated
- Ease of use: differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease and speed of implementation
- High availability of Virtual Machines
- Reliability
- Scalability
Decreased the time spent recovering from a hardware failure running a critical workload not at all with the high availability built into HC3.

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Continental Refining

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

Operational Challenges Solved By HC3

Global 500 Chemicals Company

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.