Original Research on Scale Computing HC3

HC3 Case Study

State & Local Government

Introduction

This case study of a state & local government is based on an April 2018 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“HC3 has freed up IT staff to worry about other IT projects rather than infrastructure hardware and constant firmware and version updates like on other hardware.”

Challenges

Solved the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing infrastructure
- Improved scalability of infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Dell Servers / SAN
- Nutanix
Has 2 IT personnel responsible for infrastructure.
Runs 10-24 Virtual Machines on HC3.

Results

Rated the following HC3 capabilities in terms of how they differentiated from the competition:
- Single vendor support: Extremely differentiated
- Scalability: Very differentiated
- Reliability: Not differentiated
- Ease of implementation: Extremely differentiated
- Ease of use: Extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Scalability
- Single vendor support
Reduced the time their IT staff spends managing infrastructure by 10-24% after deploying HC3.

HC3 Customer Testimonial

HC3’s ease of use and Scale’s knowledgeable support team has allowed our two person IT team to focus our efforts where they really make a difference in moving our municipality forward.

— Jason Ingalls, IT Systems Administrator, City of Ellsworth, Maine

HC3 Customer Research

What were the top purchasing drivers for buying your HC3 system?

Infrastructure Refresh – replacing aging hardware	85%
Support business growth expectations or new business initiatives	46%
Reduce Operational Costs	43%
Support higher uptime SLAs for critical workloads	26%
Hypervisor Licensing Renewal	20%
Meet increasing RPO and RTO SLAs	8%

HC3 Customer Research

What do you see as the biggest benefits of Scale Computing HC3?

Ease of use	82%
Scalability	67%
High Availability of Virtual Machines	65%
Ease and Speed of Implementation	64%
Reliability	58%
Single Vendor Support	52%

HC3 Customer Satisfaction Rating

An IT Specialist of a small business computer software company would be very likely to recommend HC3 for this reason:

HC3 has great ease of installation and management.

HC3 Case Study

LTP Sports Group Inc.

Introduction

This case study of LTP Sports Group Inc. is based on a January 2018 survey of HC3 customers by TechValidate, a 3rd-party research service.

“On the IT department: The simplicity of HC3 and it’s simplified HA freed us from ongoing firefighting. The company is operationally more stable and adaptable.”

Challenges

Realized the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved scalability of Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
- Made IT more fluid and responsive to Requests for service
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To support business growth expectations or new business initiatives
- To reduce operational costs
- Simplify Infrastructure management and allow staff to focus on other areas

Use Case

Purchased HC3 over the following vendors:
- Dell Servers / SAN
- HP Servers / SAN
- Nutanix
- Simplivity
- Maxta
Has 2 IT personnel responsible for infrastructure.
Runs 10-24 Virtual Machines on HC3.

Results

Rated the following HC3 capabilities in terms of how they differentiated from the competition:
- single vendor support: very differentiated
- reliability: very differentiated
- ease of implementation: very differentiated
- ease of use: extremely differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
Decreased the time spent recovering from a hardware failure running a critical workload from 1-8 hours to less than 10 minutes (83-97% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 10-24% after deploying HC3.

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

State & Local Government

Introduction

Challenges

Use Case

Results

Organization Profile

About HC3

LTP Sports Group Inc.

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.