Original Research on Scale Computing HC3

HC3 Case Study

Medium Enterprise Telecommunications Services Company

Introduction

This case study of a medium enterprise telecommunications services company is based on a January 2019 survey of HC3 customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“HC3 reduced our headaches in managing a complex VM infrastructure. Scale was the better choice overall.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select HC3:

Solved the following operational challenges after deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved availability of critical workloads
- Improved scalability of Infrastructure
- Improved disaster recovery
- Solved single vendor support of Infrastructure
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- For Hypervisor Licensing Renewal
- To support higher uptime SLAs for critical workloads
- To support business growth expectations or new business initiatives
- To meet increasing RPO and RTO SLAs
- To reduce operational costs

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Hypervisor – Microsoft Hyper-V
- Dell Servers / SAN
- HP Servers / SAN
- EMC
- Nutanix
- VMware VSAN
- VxRail
Has 4-5 IT personnel responsible for infrastructure.
Runs 25-49 Virtual Machines on HC3.

Results

The surveyed company achieved the following results with HC3:

Rated the following HC3 capabilities in terms of how they differentiated from the competition:
- Single vendor support: very differentiated
- Scalability: very differentiated
- Reliability: very differentiated
- Ease of implementation: very differentiated
- Ease of use: very differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Ease and speed of implementation
- High availability of Virtual Machines
- Reliability
- Scalability
- Single vendor support
Decreased the time spent recovering from a hardware failure running a critical workload from 1-8 hours to less than 10 minutes (83-97% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 50-74% after deploying HC3.

HC3 Customer Satisfaction Rating

Mike York, an IT Director at Mr. Bult’s Inc., would be very likely to recommend HC3 for this reason:

HC3 Customer Research

By what percentage did your HC3 deployment reduce the time your IT staff spent on managing infrastructure?

> 75% savings: 0%

50-74% savings: 23%

25-49% savings: 31%

10-24% savings: 31%

Up to 10% savings: 15%

HC3 Customer Research

What were the top purchasing drivers for buying your HC3 system?

Infrastructure Refresh – replacing aging hardware	85%
Support business growth expectations or new business initiatives	46%
Reduce Operational Costs	43%
Support higher uptime SLAs for critical workloads	26%
Hypervisor Licensing Renewal	20%
Meet increasing RPO and RTO SLAs	8%

Case Study: Poster Display Company

Introduction

This case study of Poster Display Company is based on a September 2014 survey of HC3 customers by TechValidate, a 3rd-party research service.

“[With HC3,] I spend so little time managing my virtual infrastructure that I don’t remember my password!”

Challenges

Solved the following operational challenges by deploying HC3:
- Enabled virtualization without complexity
- Reduced time spent managing Infrastructure
- Improved scalability of Infrastructure
- Improved disaster recovery
- Reduced IT operating costs
Purchased their HC3 system for the following reasons:
- For Infrastructure Refresh (replacing aging hardware)
- To support business growth expectations or new business initiatives
- To reduce operational costs

Use Case

Purchased HC3 over the following vendors:
- Hypervisor – VMware
- Dell Servers / SAN
Runs Less than 10 Virtual Machines on HC3.
> 75% of their environment is virtualized.

Results

Rated the following HC3 capabilities in terms of how differentiated they from the competition:
- Ease of use: very differentiated
- Ease of implementation: differentiated
- Reliability: differentiated
- Scalability: differentiated
- Single vendor support: differentiated
Sees the following as the biggest benefits of Scale Computing HC3:
- Ease of use
- Scalability
Decreased the time spent recovering from a hardware failure running a critical workload from 8-24 hours to less than 10 minutes (97-99% reduction in recovery time) with the high availability built into HC3.
Reduced the time their IT staff spends managing infrastructure by 50-74% after deploying HC3.

HC3 Customer Testimonial

Much less time spent on monitoring, updates, implementation, etc.

— IT Administrator, Small Business Wholesale Distribution Company

TechValidate Research on Scale Computing HC3

These pages present data that TechValidate has sourced via direct research with verified customers and users of Scale Computing HC3. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Medium Enterprise Telecommunications Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

Case Study: Poster Display Company

Introduction

Challenges

Use Case

Results

Company Profile

About HC3

More to Explore

About Scale Computing HC3

Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server.