TechValidate Research on Salesforce.com Lightning

42 TechFacts – Page 1 of 2


Salesforce Lightning Customer Testimonial

[With Lightning, we’ve experienced] faster productivity of every user, using different tabs to identify the right process. [We’ve had] faster resolution on every task. [It’s] easy to use. It’s addictive.

Jaydee Scott, Customer Support Representative, Sterling Infosystems

Salesforce Lightning Customer Testimonial

[With Lightning, we are able to] share info across all levels. [We are also] able to report out on upcoming opportunities and see why we didn’t win others.

Dana Green, Marketing Professional, Brasfield & Gorrie

Salesforce Lightning Customer Testimonial

We now have visibility on our sales, which wasn’t there before. It enabled me to plan the production and inventory based on facts.

Jurian Westerik, Product Management, Thermo Fisher Scientific

Salesforce Lightning Customer Testimonial

[Lightning] enables the sales managers to coach & help with target opportunities in the pipeline and stay close to all records to ensure sales resources are moving & focusing on the right opportunities daily.

Beatrice Jackson, Customer Support Manager, United Parcel Service

Salesforce Lightning Customer Testimonial

Daily tasks’ times to complete have been cut down exponentially because of the SFDC Lighting platform and [its] mobile capabilities allow me to complete these with ease and [fewer] steps.

Kyle Rodriguez, Senior Account Manager, United Parcel Service

Salesforce Lightning Customer Testimonial

[Lightning helps] make more complex sales [processes] less complicated.

Ryan Jones, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

[Lightning is] easier to use while on road traveling from one customer to the next and retrieving my information via the iPhone. I’m most comfortable using the phone feature versus the laptop version. My tasks are better to keep track of with notifications on due dates.

Ana Grifo, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

[We] love the fact that we have one spot for both internal and external information about accounts.

Paul Grabek, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

[With Lightning, we’ve been able to] close more leads. [There has been] less time wasted wondering what happened to leads and fewer missed opportunities. [It also provides] faster reporting of sales and lead close volume information.

Jeffrey Heller, Sales Representative, Ingersoll-Rand Company Limited

Salesforce Lightning Customer Testimonial

[Lightning] increased my contacts with customers by 12%.

Reggie Jeffery, Sales Representative, US Auto Sales

Salesforce Lightning Customer Testimonial

[Lightning] is allowing managers to better coach toward the sales process as well as allowing them to establish better forecasts for their territories.

Joseph Ribaudo, Business Professional, United Parcel Service

Salesforce Lightning Customer Testimonial

[Lightning] has organized all the sales functions I need in one place.

Peter Draus, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

[With Lightning, ] there is more time flexibility than with prior CRMs. Specifics tied to the sales cycle are very valuable.

Jason Zimmerman, Business Professional, United Parcel Service

Salesforce Lightning Customer Testimonial

The benefits [of Lightning] have been tremendous. I am in front of many of my sales opportunities and am able to identify areas for growth at a glance.

Larry Diggs, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

Without Lightning, I do not believe I could perform my job at a high level.

Anthony Rogers, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

It has absolutely changed the flow of my day. Everything I do is faster and more fluid. I love the pop-up window when you hover over certain items on the page. It makes it easier to get my daily tasks completed. This is my 2nd job using Salesforce and I love it!

Eric Reece Jr., Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

[With Lightning,] my end of day tasks have been cut in half, for example, reporting and emails.

Kim Neal, Account Executive, United Parcel Service

Salesforce Lightning Customer Testimonial

[Lightning] gives me the ability to focus on the top targets and plan events tied to each target.

Michael Panacchia, Senior Account Manager, United Parcel Service

Salesforce Lightning Customer Testimonial

Lightning allows me to better track the tasks and items that have been assigned to me to be completed.

Adam Niemeyer, Finance Professional, Ford Motor Company

Salesforce Lightning Customer Testimonial

[Lightning allows for] easier work flows. [There is] less time [spent] on the input of information and more time being in front of clients.

Clay Butler, Business Operations, Brooksource

Salesforce Lightning Customer Testimonial

[Lightning provides] more organized goal settings and follows our companies’ sales processes, tracking and organizing my sales efforts.

Ryan P. Mitchell, Sales Representative, Louisiana-Pacific Corporation

Salesforce Lightning Customer Testimonial

[Lightning is] just a much quicker platform to use for daily activities.

Richard Oster, Sales Representative, Tuff Shed

Salesforce Lightning Customer Testimonial

Lightning helps manage my contacts and activities each week and helps in my monthly reporting.

Randy Carman, Sales Representative, Ingersoll-Rand Company Limited

Salesforce Lightning Customer Testimonial

Sales teams are able to share information and sales process steps immediately. Communication has greatly improved between each member of the sales team.

Jesse Anderson, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

[Lightning provides an] easy and timely tracking of the sales process; [we now have a] more efficient use of time.

Chris Tichacek, Marketing Professional, United Parcel Service

Salesforce Lightning Customer Testimonial

[With Lightning,] my productivity has increased as well as my organization of the customers.

Susann Singleton, Sales Representative, The First American Corporation

Salesforce Lightning Customer Testimonial

[Lightning provided] more comprehensive information for the customer being captured.

Sarah McMullen, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

With [Lightning, it is] easy to make an investigation because everything is integrated [with] each other.

Myrna Victorio, Customer Support Representative, Sterling Infosystems

Salesforce Lightning Customer Testimonial

[Lightning provides] better access to information in one database.

Jeffrey Orr, Sales Representative, United Parcel Service

Salesforce Lightning Customer Testimonial

[Lightning’s] user-friendly interface made more users adopt it easily and thus [helped make] a collaborating workspace. User interaction and knowledge sharing increased by 60%.

Rajib Gain, IT Manager, Sanofi-Aventis




More Research on Salesforce.com Lightning