TechValidate Research on Sage ERP Platform

23 Charts


Sage ERP Customer Research

The Importance of Business Intelligence

Do you wish you had more time to analyze the results of your business?

Yes: 73%
No: 27%

Sage ERP Customer Research

Do you wish you had more time to analyze the results of your business?

Yes
72%
No
28%

Sage ERP Customer Research

Would accessing information contained in Sage 100 / Sage 300 from within your Microsoft Office applications enable you to be more effective or efficient?

Yes: 87%
No: 13%

Sage ERP Customer Research

If you don’t use Microsoft Office, what alternatives do you use?

Google Drive: 50%
Open Office: 15%
Other: 35%

Sage ERP Customer Research

How much of your day do you spend using Microsoft Office applications? (e.g. Outlook, Word, Excel)?

More than 50%: 57%
Between 25% and 50%: 32%
Less than 25%: 11%
I don't use Microsoft Office: 0%

eCommerce Customer Research

Is your current eCommerce solution integrated into your Sage accounting product to allow importing of orders?

Yes: 19%
No: 81%

eCommerce Customer Research

Which of the following best describes the industry segment for your business?

Manufacturing
20%
Services
15%
Wholesale Trade
9%
Construction
5%
Finance, Insurance, and Real Estate
5%
Retail Trade
5%
Transportation, Communications, and Utilities
5%
Agriculture, Forestry and Fishing
3%
Public Administration
3%
Mining
1%

Sage ERP business management solutions Customer Research

For the upcoming year in 2016, which types of business information are the most important for your company to have visibility?

Standardized (or consolidated) reporting across all company departments
46%
Forecasting
41%
Getting to near-real time information for quicker business response
39%
Dashboards and scoreboards that track key performance indicators at a glance
34%
Alerts and notifications when specific situations occur
19%
Access to reports via mobile devices
9%
Other
2%

Sage ERP business management solutions Customer Research

For the upcoming year in 2016, how important is it to your company to understand how your business is performing in real-time? (e.g. up-to-date immediate reporting, monitoring – such as dashboards and automatic alerts, analysis, and forecasting)

Extremely important: 30%
Highly important: 28%
Important: 34%
Not important: 8%

Sage ERP business management solutions Customer Research

What is your biggest barrier or challenge that you face when it comes to improving your business visibility?

Lack of people & resources: 22%
Budget constraints: 21%
Not enough time: 18%
Complicated internal processes: 11%
Data quality and data access across multiple, disparate systems: 11%
Current in-house technology: 9%
Executive sponsorship: 2%
Other: 6%

Sage ERP business management solutions Customer Research

Since implementing your Sage solution(s), what main improvements have you seen in how you better understand what is going on in your business?

Smoother processes in the accounting department
70%
Reduced time from less paper management and filing
43%
More immediate, accurate information for better decision making
34%
Better distribution of reporting information across the departments
22%
Improved operations productivity
22%
Better responsiveness to customers
18%
Optimized inventory management
18%
Increased ability to meet government compliance requirements
11%
Better insights into customers, sales pipeline and market
9%
Improved collaboration (between main office, field, vendors, and partners)
9%
Improved forecasting for better business and project planning
9%

Sage ERP business management solutions Customer Research

For the upcoming year in 2016, how important is it to your company to understand how your business is performing in real-time? (e.g. up-to-date immediate reporting, monitoring – such as dashboards and automatic alerts, analysis, and forecasting)

Extremely important: 29%
Highly important: 31%
Important: 32%
Not important: 8%

Sage ERP business management solutions Customer Research

Sage 100 Top BI Capabilities

For the upcoming year in 2016, which types of business information are the most important for your company to have visibility?

Standardized (or consolidated) reporting across all company departments
41%
Forecasting
38%
Getting to near-real time information for quicker business response
34%
Dashboards and scoreboards that track key performance indicators at a glance
30%
Alerts and notifications when specific situations occur
26%
Access to reports via mobile devices
11%
Other
4%

Sage ERP business management solutions Customer Research

For the upcoming year in 2016, which types of business information are the most important for your company to have visibility?

Standardized (or consolidated) reporting across all company departments
46%
Forecasting
41%
Getting to near-real time information for quicker business response
39%
Dashboards and scoreboards that track key performance indicators at a glance
34%
Alerts and notifications when specific situations occur
19%
Access to reports via mobile devices
9%

Sage ERP business management solutions Customer Research

What are the top daily challenges your company currently faces today in understanding how healthy your business is or what’s going right or wrong in your business?

Getting information about how your business is doing in a timely manner to drive faster, more informed decisions
51%
Integrating information across multiple, disparate systems to get a single view of the business
47%
Get better timely reports and information to drive down costs
43%
Knowing how you are doing on specific jobs or projects (e.g., department costs, production data) to improve performance and efficiency
37%
Optimizing inventory management and demand forecasting
25%
Staying compliant with rapidly changing government regulations
21%
Winning new clients or retaining your current customers
19%
Support your mobile work force to be efficient wherever they are working
15%

92% of Sage business management solution customers see real-time reporting is important

Question asked “For the upcoming year in 2016, how important is it to your company to understand how your business is performing in real-time? (e.g. up-to-date immediate reporting, monitoring – such as dashboards and automatic alerts, analysis, and forecasting)”

Extremely important
30%
Highly important
30%
Important
33%
Not important
8%

The importance of visibility technology tools

For the upcoming year in 2016, which types of business information are the most important for your company to have visibility?

Standardized (or consolidated) reporting across all company departments
43%
Getting to near-real time information for quicker business response
36%
Dashboards and scoreboards that track key performance indicators at a glance
32%
Alerts and notifications when specific situations occur
23%
Forecasting
40%
Access to reports via mobile devices
10%
Other
3%

What Sage 300 customers look for in 2016 for business visibility

For the upcoming year in 2016, which types of business information are the most important for your company to have visibility?

Standardized (or consolidated) reporting across all company departments
46%
Getting to near-real time information for quicker business response
39%
Dashboards and scoreboards that track key performance indicators at a glance
34%
Alerts and notifications when specific situations occur
19%
Forecasting
41%
Access to reports via mobile devices
9%
Other
2%

What Sage 100 customers look for in 2016 for business visibility

For the upcoming year in 2016, which types of business information are the most important for your company to have visibility?

Standardized (or consolidated) reporting across all company departments
41%
Getting to near-real time information for quicker business response
34%
Dashboards and scoreboards that track key performance indicators at a glance
30%
Alerts and notifications when specific situations occur
26%
Forecasting
38%
Access to reports via mobile devices
11%
Other
4%

The Main Reasons for Choosing Sage ERP X3: Flexibility, Scalability and Cost Effective

Why did you choose Sage ERP X3 over other solutions or vendors?

Powerful functionality that supported our unique industry needs
25%
Technology
25%
Ease of use
33%
Flexibility / Ability to adapt to company-specific processes
63%
Scalability / Ability to support growth
53%
Cost effective and flexible licensing options
38%
Web deployment
30%
Quality of services received from Sage and business partner
25%

Sage ERP X3 Rises Above Competitors

What products did you evaluate before choosing Sage ERP X3?

SAP Business One
13%
SAP Business by Design
5%
SAP Business All-in-One
5%
Microsoft Dynamics AX
21%
Microsoft Dynamics NAV
32%
Microsoft Dynamics GP
21%
Epicor 9 ERP
32%
Infor ERP
29%
NetSuite
16%
IFS
3%
Exact Macola
8%
Syspro
18%
Other
50%

Sage ERP X3 Reduces Costs, Improves Productivity and Business Insight

What are the main improvements in your business since using Sage ERP X3?

Improved productivity
47%
Reduced operational costs
29%
Improved business insight / Reduced risks
53%
Enhanced collaboration across the organization and with partners
38%
Improved quality
15%

Top Business Challenges: Improve Productivity, Better Business Insight and Reduce Costs

What were your top business challenges for searching for a new ERP solution?

Reduce operational costs through a better integration and automation of your processes
59%
Support business growth / Enable the development of new markets or channels
51%
Improve customer service and become easier to do business with
34%
Accelerate your company processes and improve productivity
73%
Get better insight on your business and operations, and make better-informed decisions
78%



More Research on Sage ERP Platform