TechValidate Research on Sage ERP Platform


Case Study: Small Business Wholesale Distribution Company

Introduction

This case study of a small business wholesale distribution company is based on a February 2013 survey of Sage 100 ERP customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Sage 100 ERP improved financial reporting, inventory ordering and sales tracking.”

Challenges

  • Solved the following top business and distribution challenges with Sage 100 ERP:
    • Poor reporting
    • Customer/Supplier interface needed update

Use Case

  • Purchased Sage 100 ERP over other solutions in order to:
    • Streamline entire purchasing process from order to delivery
    • Effectively manage cash flow and reduce receivables
    • Increase revenue by understanding customer needs
    • Access real-time accurate information on inventory – value, status, receipt, location and disposition
  • Uses Sage 100 ERP functionality in the following areas:
    • Business intelligence and reporting
    • Inventory and warehouse management
    • Purchasing management
    • Sales management

Results

  • Chose Sage 100 ERP over the following product:
    • Microsoft Dynamics NAV
  • Executed the following with Sage 100 ERP:
    • Enhanced collaboration across the organization and improved vendor communications
    • Improved profitability
    • Reduced stock-outs and product shortages, and increased inventory turns
    • Increased customer satisfaction, and revenue
    • Improved business insight and reduced financial risk
  • Accomplished the following with Sage Business Care:
    • Gaining confidence from 24/7 self-serve access to the Sage Support KnowledgeBase
    • Getting the best value by running on the latest Sage 100 ERP release




About This Data

This data was sourced directly from verified users of Sage ERP Platform by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Sage ERP Platform